Paintseal DirectReviews 

356
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the friendly, accommodating, and professional staff. Customers consistently highlight the brilliant service and product quality, noting that their vehicles often look like new after treatment, with an excellent finish and easy cleaning. Many appreciate the efficiency and attention to detail, with some mentioning the convenience of services like courtesy cars or home visits. However, some reviewers were not happy with the application of stickers, finding them to spoil the appearance or not being consulted about their placement. A few other people also felt that the product application was incomplete or incorrect, leading to issues like masking tape residue or missed areas, and even discovering cracks after the service.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing high satisfaction with its... See more

Service

Customers had positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, helpfulness, and... See more

Quality

People report positive experiences with quality, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pleasure to do business with the Paintseal team. Really pleased with the finish on the vehicle (time will tell on how it performs) but even with the awful weather we are having at the moment it still... See more

Rated 5 out of 5 stars

Second time I have used Paintseal Direct. Brilliant service, our 2017 Coachman looks like its just out of the showroom. Even the guy applying the second coating could not believe the condition. Brilli... See more

Rated 5 out of 5 stars

Good experience having the campervan treated at the Nottingham office. Was met by Mark who was very helpful and polite. Also a courtesy car was provided so that we could tour and investigate the surro... See more

Rated 5 out of 5 stars

I have had Paintseal applied to my new motorhome. I cannot fault the booking team for the endless patience while my collection date and therefore application date kept changing, Laura was a great... See more


Company details

  1. RV Supply Store

Written by the company

Paintseal Direct was formed in 2004 and now is the market leader in the supply and application of exterior paint protection and interior fabric protection in the Leisure industry. Our fully trained professional fitters insure the highest quality of application with great attention to detail. Customer satisfaction is our primary goal with over 50,000+ Caravan/Motorhome & Campervan owners having had our protective coatings professionally applied within the last 18 years. Our company continues to grow year on year and your feedback is extremely important to us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

356 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(356)

67 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would certainly recommend this company

Callum was extremely helpful. He explained the process thoroughly and nothing was to much trouble. We are extremely pleased with the finished product and wouldn't hesitate to recommend them. Its nice to deal with a company that take pride in their work.

May 13, 2024
Rated 5 out of 5 stars

Absolutely delighted

Can’t praise them enough, from Lisa in the office to Callum the technician.
Fitted us in with our requirements and timings with no hint of reluctance.
The Caravan finish has already proved it’s worth, the rainwater really does run straight off taking any road grime with it.
I’m sure after a wash it will be better than the day we picked it up.
Certainly a better shine!
Professional in accommodating us when the good old British weather did its worst!

April 27, 2024
Unprompted review
Rated 5 out of 5 stars

Paintseal Direct 5*****

We arranged to take the Motorhome to Nottingham to have applied. We were met by Mark who had the nicest nature and guided us on where we could visit including Lotus and Morgan!
The treatment was added and on our return the motorhome looked amazing, I cannot tell you how good it looked. Really pleased for someone that puts hrs into having a good looking vehicle. After several uses and lots of rain I am amazed at how clean the vehicle looks, washed it off and the rewards keep coming/the easy cleaning/the shine.
Really pleased and would not think twice about adding to my next vehicle. Great service.
Thank you to Paintseal

April 15, 2024
Rated 5 out of 5 stars

My motorhome is 12 years old

My motorhome is 12 years old. Mark and his team did a great job I only wanted the outside doing as above the cab and the rear panel was very dull, I knew it would not be finished as good as a showroom shine but it is nearly as good. Great work from them can't recommend them enough, if I ever get another motorhome I will be taking it to them. Thank you for your work

April 26, 2024
Rated 5 out of 5 stars

Great customer care and communication…

Great customer care and communication throughout this order. Technicians were very respectful of the new van. The end result was amazing inside and out. So happy to highly recommend this service and product performance.

April 26, 2024
Rated 5 out of 5 stars

Paintseal

Arrived on time worked hard fro initial phone call to handover once complete pleasure to deal with all at Paintseal Direct.

April 24, 2024
Rated 4 out of 5 stars

Looks lovely

Looks lovely
A few water runs on the windows which I’ve not tried to get off yet x
Time will tell

April 19, 2024
Paintseal Direct logo

Reply from Paintseal Direct

Hi Elaine. Thank you very much for the review. We don’t actually coat or touch the windows. I would assume whatever is on there will hopefully just wipe off. Many thanks for your custom.

Rated 5 out of 5 stars

Reliable company

Good communication, pleasant and friendly service. 2nd van I've had treated by Paintseal which speaks for itself. Treatment saves a lot of work keeping the van looking pristine

April 10, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look