Palliser Furniture Reviews 158

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Our Top Grain Leather w/Leather Match Palliser sofa and loveseat were highly recommended by the dealer salesperson as high quality and durable - we'd never notice the difference between the leather an... See more

Rated 5 out of 5 stars

We ordered a Banff II swivel recliner rocker with full 2000 grade leather. The chair arrived in a well packed cardboard box which was easy to open and unpack. Chair seems to be well made and in excell... See more

Rated 1 out of 5 stars

All the manufacturing went to Mexico along with all the quality control. Now they make absolute garbage. Within months of receiving our recliners we're making warranty claims. Company got greedy. No l... See more

Rated 1 out of 5 stars

Bought a $3,000 Palliser Pachuca sofa with DAX ASH covering in 2017. This is supposed to wear like leather according to salesperson who is no longer an employee. As other people have messaged, our u... See more

Company details

  1. Furniture Manufacturer

Written by the company

Founded in 1944, Palliser Furniture has remained a privately-held, family-owned, Canadian-based organization since day one. In order to meet the unique needs of every home, we’re proud to offer personalized home furnishings that are well-made, comfortable, functional and beautiful.


Contact info

2.0

Poor

TrustScore 2 out of 5

158 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Palliser Miami sectional Fail

I have the Palliser Miami sectional and the DAX fabric started to peel shortly after warranty expired. Palliser is polite but keep sending me back to Sofa’s ETc. I’m now looking at quotes for a complete Reupholstery.

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Palliser is Quality

As someone who owns Palliser & has sold Palliser for 10 years I can attest that it's a great product with great value. Most of the negative reviews seem to be a case where the selling dealer didn't take care of the customer correctly (ie: wrong info, lack of training, misrepresentation, etc) & didn't try to work with the customer if there was an issue. Palliser takes care of issues & if anyone has a problem that doesn't get resolved it's almost always the fault of the retailer, not Palliser.

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Why my customers love Palliser furniture

I'm a retailer in Petaluma, CA, and provide a lot of Palliser furniture items for a lot of my customers. They tell me that they choose recliners (especially the Denali style, with only a 31" width), the sofa sleepers (mostly the 'super full size'), the barrel accent chairs, and the motion sofas and loveseats with consoles, because of the power headrest and power lumbar. And I like Palliser because of their speed to build the furniture -- only 4-5 weeks from contract to giving to the shipping company. I own Wine Country Fine Furniture, and am proud to align with Palliser.

August 25, 2023
Rated 5 out of 5 stars

Great customer service!

Palliser is a great Canadian company that cares not only about their product but the customers as well.
The warranty dept. went above and beyond to help resolve my issue.

August 23, 2023
Rated 3 out of 5 stars

The new portal is good but I am…

The new portal is good but I am frustrated with the lack of flexibility. If a fabric is out of stock on a special order and the customer decides to change the fabric months into the order, they get put to the end of the line and the order starts all over. This is unacceptable. If a customer changes anything on the order, it has to be cancelled and reentered. No other vendor does this. There needs to be a way to make a change on an order and not lose their place in the ordering line.

August 16, 2023
Rated 5 out of 5 stars

Love my Palliser!

Finally a company that makes a sectional with families in mind! Storage compartments, wireless charging, wine glass holder, and it looks great!

August 29, 2023

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