I think palmslots is really a good casino for online playing. The Games are different and makes fun. The vip Manager is always here for you to answer your questions and give good bonus.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The casino is good but there could be more games from some providers e.g. Amatic games there are many more but unfortunately at palm slots not or Gamomate games just the same. and I find the minimum... See more
I think Palm Casino is simply wonderful, I've been playing here for 4 months now and the selection of machines, the sports area and the support as well as everything else are simply perfect! Of all th... See more
Company replied
Mr. Li is truly one of the kindest people I’ve met. He always takes care of me, supports me, and wishes me good luck in everything I do. Whenever I face challenges or problems, he’s always there to he... See more
Company replied
3.4
Average
408 reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Totally scam casino i have reguested…
Totally scam casino i have reguested account closure almost 3 months and still account is open when i have given reason and every time exactly same answer and After that you get no answer anymore you have send email everyday and you get answer maybe after 2 weeks so i dont recommed this casino anybody you only lose at this casino!
July 10, 2025
Unprompted review
Reply from Palmslots
Hi Chrisu,
We are sorry to hear about your bad experience with us a PalmSlots Casino.
I have requested more information through TrustPilot so that we can identify your account and look into the matter.
Best,
PalmSlots Casino
100% scam
100% scam, who is giving 5 stars are clearly working for these scam artists, I've played on alot of these sites and some sites do try to be as legit but this absolutely not, stay well clear.
Stop asking me why i put this review up and delete my account like ive asked over several emails now, account still open, thank you
July 3, 2025
Unprompted review
Reply from Palmslots
Hi Gary,
Thank you again for your feedback.
As per your request, your account has now been closed. We're sorry to hear that your experience did not meet your expectations.
Should you ever choose to return in the future, we’d be happy to welcome you back and will be fully committed to providing you with a secure, enjoyable, and transparent gaming experience.
Best,
PalmSlots Casino
AVOID...avoid avoid SCAM
AVOID..., THIS IS THE WORSE CASINO ONLINE, PURE SCAM. MAKE YOU BET 5 TIMES YOUR DEPOSIT BEFORE WITHDRAWAL, DEPOSIT €100 YOU NEED TO DO €500 IN BET, ABSOLUTELY DISGRACEFUL. THEN THEY CHARGED ME 8% TO MAKE A WITHDRAWAL. THESE PEOPLE SHOULD BE LOCKED UP AND THIS SITE CLOSED DOWN. THEN REFUSED TO CLOSE DOWN MY ACCOUNT. AVOID
June 12, 2025
Unprompted review
Reply from Palmslots
Hi,
We’re truly sorry to hear about your frustration.
While we completely understand that these requirements can be disappointing, please note that the wagering and withdrawal fee terms you mentioned are clearly stated in our Terms and Conditions. These rules are in place to ensure fair play and transparency for all our players.
If you need help understanding any of the terms or would like us to assist you further, please don’t hesitate to reach out directly.
Best regards,
PalmSlots Casino
dont play there
dont play there. i did lose thousands of pure nothings. one of the lowest rtp i have ever seen. also if you notice all the reviews not one talks about winnings or withdraws. just its a great casino. well i played enough that if it were great casino i wouldnt have closed my account. avoid
May 17, 2025
Unprompted review
Reply from Palmslots
Hi,
Thank you for sharing your feedback. We're truly sorry to hear about your experience and take comments like yours seriously.
We’ve just sent you a request for more information here on Trustpilot so we can look into your case further. We’re always working to improve and would appreciate the opportunity to understand what happened and how we can do better.
Looking forward to your response.
Best regards,
PalmSlots Casino
Beware of reviews on this site they pay…
Beware of reviews on this site they pay people bonus money to leave good reviews. But when you actually have a decent win they keep the money 👎
May 12, 2025
Unprompted review
Reply from Palmslots
Hi Shane,
Thanks for your feedback. Just to clarify- all promotions have clear terms, including win limits.
We’re always happy to help if you have any further questions.
Best regards,
PalmSlots Casino
Reply from Palmslots
Hi,
Thank you!
We're glad to hear you’re enjoying the website 😊
If you ever need anything, we’re here for you!
Best regards,
PalmSlots Casino
Reply from Palmslots
Hi,
Thanks for the positive review!
Best regards,
PalmSlots Casino
Reply from Palmslots
Hi,
Thanks for the great review! We’re happy to hear you’re enjoying the fast service and the casino experience. 🙏🍀
Best regards,
PalmSlots Casino
Great casino
Payouts were fast. Had some big wins and workers are nice too. My VIP Manager Li is really nice. Never had any problems
April 23, 2025
Unprompted review
Reply from Palmslots
Hi,
Thanks a lot for your great feedback! 😊⭐
We're glad you enjoyed the fast payouts and that Li has taken good care of you. Wishing you the best of luck and more big wins ahead!
Best regards,
PalmSlots Casino
Very nice Support from my VIP mate Li.
Very nice Support from my VIP mate Li.
Great Cashbacks. Fast withdraws.
April 30, 2025
Unprompted review
Reply from Palmslots
Hi,
Thanks for your kind words! ⭐
We're glad to hear you're enjoying the support from your VIP manager Li, along with the cashbacks and fast withdrawals.
Good luck and have fun!
Best regards,
PalmSlots Casino
Try it - when you like slots :)
Well,
Have some nice winnings and signed up one year ago. The VIP always have some gifts and stay in contact via whatsapp - easily to get an answer.
Have a lot of slots and special missions, there is always what you can do when you running out of money. Daniel and Li are always helpfully, have a look on it ;)
April 30, 2025
Unprompted review
Reply from Palmslots
Hi Martin,
Thanks for sharing your experience! 🙏⭐
We’re glad to hear that you’ve enjoyed the slots, the VIP service, and the fast support. It's great that Daniel and Li have been so helpful to you.
We appreciate your feedback and look forward to continuing to provide you with an awesome experience.
Best regards,
PalmSlots Casino
Reply from Palmslots
Hi,
Thank you for your positive review! We're happy to hear you’re enjoying the experience with us.
Best regards,
PalmSlots Casino
Reply from Palmslots
Hi,
Thank you for the positive feedback! 🙏
We’re glad to hear you’re enjoying your experience with us. If you need anything, feel free to reach out!
Best regards,
PalmSlots Casino
Reply from Palmslots
Hallo,
Vielen Dank für dein tolles Feedback! Es freut uns sehr, dass du unser Management schätzt und gerne bei PalmSlots spielst 😊
Beste Grüße,
PalmSlots Casino
Nice games and I get a lot of free…
Nice games and I get a lot of free spins from my account manager ( sarah)
April 28, 2025
Unprompted review
Reply from Palmslots
Hi,
Thanks for your kind words! We're glad to hear you're enjoying the games and the free spins from Sarah, she's always happy to take care of our players 😊
Best regards,
PalmSlots Casino
I play palmslot casino ery easy to se…
I play palmslot casino very easy to set up account loads off games to choose from quick payouts usually within 48 hrs great bonus why don't you give it a try could be your lucky day
April 18, 2025
Unprompted review
Reply from Palmslots
Hi,
Thanks a lot for your great review! 🎰
We're so happy you're enjoying the game selection, fast payouts, and bonuses. Wishing you the best of luck with every spin!
May your lucky day come soon! 🍀
Best regards,
PalmSlots Casino
Reply from Palmslots
Hi,
Thank you! 😊 We're glad to hear you're happy with Li's support.
Have a great day and good luck with your games!
Best regards,
PalmSlots Casino
Li is my manager and I receive regular…
Li is my manager and I receive regular bonuses from him. I love the games on this website and great bonus orders
April 28, 2025
Unprompted review
Reply from Palmslots
Hi,
Thank you for your great feedback!
We’re happy to hear that you’re enjoying the games and that Li is providing you with excellent support and bonuses. Your satisfaction means a lot to us!
Best regards,
PalmSlots Casino
I like that’s site and very good…
I like that’s site and very good service and the customer service team is very helpful and very friendly specially Li
April 28, 2025
Unprompted review
Reply from Palmslots
Hi,
Thank you so much for your kind words! 😊
We're thrilled to hear you're enjoying the site and our customer service.
Best regards,
PalmSlots Casino
Palmslots is a nice game and lot of…
Palmslots is a nice game and lot of free stuff from account managers (LI )
April 28, 2025
Unprompted review
Reply from Palmslots
Hi,
Thanks for your great feedback!
We're really glad to hear you're enjoying PalmSlots and the bonuses from your account manager, Li 🎁😊
Best regards,
PalmSlots Casino
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.