Recommendation for Site VIP Manager Mr. Lio I’ve had the privilege of working with as both my site manager and, more importantly, as someone I consider a close friend. The client-to-manager rel... See more
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I have been playing at this casino for many years now and for me it is simply the best online casino out there. The payouts are always super fast and the money arrives quickly in my account, whi... See more
Company replied
I think palmslots is really a good casino for online playing. The Games are different and makes fun. The vip Manager is always here for you to answer your questions and give good bonus.
Company replied
I have been trying to close my account for gambling addiction multiple times and they have not done that. For this reason, which is a flagrant vulnerability of user's rights I have to give them... See more
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3.5
Average
414 reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Palmslots
Hi Ruben,
Thank you for your great feedback! 😊
We're happy to hear you're enjoying the bonus offers and appreciate the kind words about our team. We look forward to providing you with even more fantastic experiences!
Best regards,
PalmSlots Casino
Gute casino und hab Spaß
Gute casino und hab Spaß
Gibt's viel Bonus
Aber dauert bisschen länger bis man freispiel bekommen
April 10, 2025
Unprompted review
Reply from Palmslots
Hallo Mothana,
Danke für dein Feedback! 🙏
Es freut uns, dass dir das Casino und die Boni gefallen. Wir schätzen deine Geduld und arbeiten ständig daran, deine Erfahrung zu verbessern.
Beste Grüße,
PalmSlots Casino
The suport is freandly and they always…
The suport is freandly and they always resolve any kind of issue. The games are great, especelly netent 😎. There are plenty ways to deposit and to widraw. I am satisfied with playing on this site.
April 10, 2024
Unprompted review
Reply from Palmslots
Hi Nina,
Thank you so much for your fantastic review! 🥳
We're happy to hear that you're satisfied with your experience at PalmSlots. It's great to know our support team has been helpful and friendly, that’s exactly what we strive for!
Best regards,
PalmSlots Casino
Reply from Palmslots
Hi Laurentiu,
Thank you for your positive feedback! 🌟
We're glad to hear you're enjoying the site and appreciate your trust in our team.
Best regards,
PalmSlots Casino
I give this website 5 stars!
I give this website 5 stars!! Variety of games to choose from, easy withdrawals and helpful staff!! Great place to play !
April 9, 2025
Unprompted review
Reply from Palmslots
Hi Caitie,
Thank you for the amazing 5-star review! 🌟
We're so glad you're enjoying the game variety and had a smooth experience with our support team and withdrawals.
Wishing you lots of luck ahead! 🍀
Best regards,
PalmSlots Casino
Great Bonus
April 3, 2025
Unprompted review
Reply from Palmslots
Hi Eylo,
Thank you so much for your kind words! 🤩
We’re thrilled to hear you’re enjoying your time with us.
Wishing you continued luck and many exciting wins ahead! 🍀
Best regards,
PalmSlots Casino
The Best 100%
April 8, 2025
Unprompted review
Reply from Palmslots
Hi Gram,
Thank you for your positive review! 🙏
Wishing you all the best, with big wins and great victories ahead!
Best regards,
PalmSlots Casino
The workers were amazing
April 1, 2025
Reply from Palmslots
Hi,
Thank you for your great feedback! 🌟🙂
If you have any questions or need assistance, feel free to reach out. Happy gaming!
Best regards,
PalmSlots Casino
Scammers Scammers and Scammers Dont…
Scammers Scammers and Scammers Dont play guys in this casino you better throw away your money in trash
January 29, 2025
Unprompted review
Reply from Palmslots
Hi Boris,
We’re sorry to hear about your experience and apologize for any frustration caused. We take all feedback seriously and are committed to improving. Could you please provide more details so we can investigate and address your concerns?
Thank you,
PalmSlots Casino
Pending withdrawal...how long does it take?
I joined the site and really enjoyed the games I won 100 euros and I am still waiting for my winnings. It's been pending now for 24 hours. I have spoken to customer service and I'm told be patient. I will wait another day and if this withdrawal is still pending. I will have no other choice but make a complaint to the relevant authority who deals with this issue. I hope Palmslots rectify this matter as I do like this casino and love the vast amount of games on this Site
January 16, 2025
Unprompted review
Reply from Palmslots
Hi Martina,
We’re sorry for the delay in your withdrawal and truly appreciate your patience. We hope this issue has been resolved by now. If not, please provide more details, and we’ll gladly investigate further. At PalmSlots, we’re always working to improve and ensure a smooth experience for our players.
Best regards,
PalmSlots Casino
Slow UI, Exorbitant Withdrawal fees
Accessing the site from Canada, I found it to be incredibly slow. The games play fine, and the win percentages are decent.
The real reason for the low score is buried in the terms and conditions. If you withdraw winnings more than once in month, THEY CHARGE YOU 8%!!!
This is unheard of in the online casino world. Why would anyone play to win, knowing that the casino (in addition to your losses leading up to a win) take a bite out of your winnings like that.
This happened to me for the first and last time, and I lost over $200 from this "policy".
After that, I asked to close my account. I'm now in my fifth attempt to do this. Each time, they try to change my mind with credits, or claim they can't help and that I have to email someone else to help.
Awful service all the way around. AVOID THIS CASINO.
September 25, 2024
Unprompted review
Worst custommer support in the industry
August 22, 2024
Unprompted review
Avoid them as much is possible
Avoid them as much is possible. Is actually impossible to close the account there
August 17, 2024
Unprompted review
I feel very comfortable with palmslots…
I feel very comfortable with palmslots alot of betting and good slots and fast site
August 1, 2024
Unprompted review
Reply from Palmslots
Hi Robin!
Thanks for your positive review ✨
We wish you only victories and huge wins! 💵💰
Best regards,
PalmSlot Casino
Can't close the account ans they waste…
Can't close the account ans they waste your time when you request it. They prey on degenerate gamblers because they offer wide range of games. Once you're in there is no way out. And they ignore your marketing preferences. Scammy bunch. Also withdrawals are dragged out so much that you will receive them only if you wait for 2 weeks which is ridiculous.
July 25, 2024
Unprompted review
They didn’t want to close my account at…
They didn’t want to close my account at first.
Then I made 3400$ they charged me 300$ fees for withdrawal (more than 1 withdraw a month) but I didn’t had this issue before but because I made a big amount they charged me.
July 20, 2024
Unprompted review
Reply from Palmslots
Hi Umut,
Thank you for your positive review from the whole team and Sarah!
We wish you only victories and huge winnings! 🏆🎁
Best regards,
PalmSlots Casino
Super and great
July 24, 2024
Unprompted review
Reply from Palmslots
Hey Sandis!
Thank you for your kind feedback 🎉
We wish you only victories and huge winnings! ✨
Best regards,
PalmSlots Casino
Great customer support and games
July 23, 2024
Unprompted review
Reply from Palmslots
Hey!
Thank you for your positive review 🌴
We wish you only victories and huge winnings! ✨
Best regards,
PalmSlots Casino
Reply from Palmslots
Hi Juge!
Thanks for your positive review ✨
We wish you only victories and huge wins! 💵💰
Best regards,
PalmSlot Casino
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