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Rated 1 out of 5 stars

Pandabuy sell an enormous amount of Counterfeit goods. People think it's ok to deal in this despicable criminal activity which carries a maximum 10 year prison sentence. This is a warning , stay away... See more

Rated 1 out of 5 stars

What utter rubbish. This is a scam. They took money twice and provided a product that doesn't match any measurements and are refusing a refund saying its the 3rd party suppliers fault. Two weeks I've... See more

Rated 5 out of 5 stars

Ive been buying reps from pandabuy for the past 5 months and its been great. Never had any problems like seizing or anything else. Agents are helpful in most situations although they dont sometimes un... See more

Rated 1 out of 5 stars

Bought shoes, when arrived to warehouse it said that shipping this item to my country is illegal and cheap shipment is impossible because it is less than 2kg. Other shipment option are over 100$. Trie... See more

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2.6

Poor

TrustScore 2.5 out of 5

514 reviews

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2.6

All reviews

(514)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good site

I ordered 3.65kg and it arrived in 16 days. The clothes were good and tts would order again its not a scam.

November 27, 2023
Unprompted review
Rated 1 out of 5 stars

horrendous and disgusting platform

horrendous and disgusting platform, the positive reviewers will say that those who gave 1 star dont know how to use the platform but the reality is this app is a scam

they use teens and kids on social media to promote their pyramid website and trick kids into spending their money on supposedly cheap items , once you order the items you find that there are a abundance of hidden fees
- 'exchange rate'
-'operation fees'
and many more
all they do is take your money, buy items take pictures of it on an iphone and then ship it to your house. isnt really much work and they take too much money for it.

i tried to buy items worth 70 GBP and they took approx 20 GBP extra, when i confronted them about this they give the nice face and call you "dear " and tell you a sob sotry about their garbage exchange rates.
not to mention the fact that they are running a pyramid scheme where you lie about your experience for some pocket change equivalent.

if you add you items to card then just add 20% more of the price when you factor in the Hidden scam fees

November 12, 2023
Unprompted review
Rated 1 out of 5 stars

What utter rubbish

What utter rubbish. This is a scam. They took money twice and provided a product that doesn't match any measurements and are refusing a refund saying its the 3rd party suppliers fault. Two weeks I've been asked for several photos measurements and told me I should resell it myself. The product is not fit for purpose and the company are unhelpful and just keep repeating themselves. DO NOT BUY FROM THEM. Also have you noticed good reviews always come after bad ones with very similar text. Makes you wonder about the validity doesn't it.

November 10, 2023
Unprompted review
Rated 1 out of 5 stars

Very very bad experience

Very very bad. Package never received and send back while we didn’t receive anything and they suggest you pay again the costs for sending!! Don’t buy with them. Big scammers!!!

November 10, 2023
Unprompted review
Rated 1 out of 5 stars

Scam alert. You will lose your money.

Don’t use this app to purchase anything. I found out the hard way that this company is 100% thieves. I tried to purchase a pair of Nike shoes (probably fakes) for $134. I submitted my banking info and put through the purchase. They emailed me a few times asking for size confirmation. I replied with the size and they said they did not have that size. So I just said canceled it and said won’t buy them. They put through the purchase and then canceled it. So my money was then added as a credit on my account. I spent several days messaging them to say I didn’t order and I wanted my money returned. They replied that I could withdraw the money from my account to go back to my card. When you do this they break it up into tiny amounts like $4.28 and 1.99$ so you have to withdraw like 20 times to get any money back. In the end I got back only $88 because of all the banking fees they charge.
WARNING DONT GET SUCKERED IN. I have put in a criminal investigation that has been added with several others. I won’t see my money returned but I can hopefully warn others to not make my mistake.
AVOID AVOID AVOID

November 10, 2023
Unprompted review
Rated 1 out of 5 stars

It was a huge mistake shopping here!

It was a huge mistake shopping here!
My teenager followed his friend and ordered a sweatshirt from Pandabuy. We almost paid 70 US dollar for a sweatshirt (around S30 for shipping to Canada and the item itself ) which is not worth it at all. When you order something on the website, they never tell you the shipping cost that made me and the other teenager's mom crazy because we would never pay this amount for a sweatshirt without any brand name.
To make the story short, the zipper didnt work and after lots of back and forth, they approve giving me another sweatshirt which I have to pay for its shipping again!!! I dont know if they consider their customer silly and crazy????

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great service for reps

When I bought my first haul of three off-white shoes and lv pants and shoes it came great, it's way cheaper than paying for it on websites like firesnkers or cocokicks and they come in good quality depending which seller you're buying from. and shipping is also way cheaper than other chinese shops

December 28, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered 4 sweaters and a pair of…

I ordered 4 sweaters and a pair of shoes. The box arrived with 4 sweaters and a shoe, however not the shoe I ordered! Somehow along the travels, the shoe I purchased was stolen and replaced with a used pair of shoe along with the tags and stuffing from the new shoe I should of received. Online support is no help at all as they are making me do the work to find out what may have happened and all I want is the original pair of shoes that I purchased.

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

best chinese shipping agent

easily the best chinese shopping agent. great customer service, super active discord server where you can get (almost) instant help. warehouse quality check on ordered products is amazing. the shipping is good and the chance of your parcel being seized is very low if you know what you are doing. there are many video guides on youtube and you can also ask in the discord about anything. 10/10 agent.

October 21, 2023
Unprompted review
Rated 1 out of 5 stars

Long process and very confusing to order

Would not order from here if I was you unless you know what you’re doing, it’s such a long process for the postage and packaging and postage for 4 pairs of shorts was £17. I thought I was getting a bargain but I wasn’t because the postage costed more than the actual product itself.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome 👏

Awesome 👏
A bit weird on how you pay and organise delivery, my more tech savvy teenager sorted it out!
But, I got 3 pairs of Nike Air Force saved myself £260!!!
Delivery took 2 weeks, and that was during Chinese holiday!

October 10, 2023
Unprompted review

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