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Excellent experience ordering our new dining chairs. The staff on the live chat were so helpful in being able to find an item for us that was out of stock on the website. Chairs arrived next day in perfect condition. My parents have also ordered their new dining chairs from p&n and had the same great experience. I was dubious at first because the prices are so reasonable - but this company is the real deal.

My order was dealt with swiftly and efficiently. I was kept up to date with the progress of my order at all times. I love my dining chairs, they look beautiful. Absolutely perfect and well packaged too. I’m a very happy customer. Many thanks. Yvonne.

Ordered my dining chairs from this company and I cannot commend them enough. They arranged next day delivery for me and the chairs are soo good. My wife is very happy :) .

This company is by far the most incompetent company I have ever had to deal with. Ordered an Eiffel Dallas patchwork table and chair set Oct 2018. Table arrived damaged. Trying to get it sent back to them was nearly impossible. I took 3 seperate UNPAID days off work to be home for their outsourced courier service to collect the damaged goods when they said they would, 3 times I got no call and 3 times I got a no show from them. I finally managed to get the table and chairs back to them and they left me all Christmas without a dining table and chairs. Customer service is an absolute joke!!!! Blind monkeys would perform better. It is now the 22nd of January 2019 and I am still waiting on these robbing cowboys to give me back my money for the damaged goods I sent back to them nearly two months ago. DO NOT SHOP FROM HERE.THIS COMPANY SHOULD BE CLOSED DOWN ALTOGETHER!!!! I want my money back, I am not going away

I bought a chair of eBay and arrived in good time and good condition but I needed another 1 asap so I bought of their website as I could get it next day if I ordered within the next 10 minutes which I did and confirmed it by them it would be delivered on the Saturday (next day). So was awaiting confirmation from DPD and they were telling me it would be delivered on the Monday as they told me it was booked in as a weekday delivery not next day as I was promised! emailed them about it but never heard anything back. Bad customer service

I bought a bed frame off Amazon from this seller. It was never delivered but they claimed it had been left. When they checked with their courier company they then insisted on delivering at a later date to me. I had told them I had bought an alternative as needed it urgently. They refused a refund even though Amazon advised I was entitled to one. They then tried to tell me to return the item and I would get a refund. I tried to explain I had never received the item to be able to return it! Amazon should ban this seller as they are very unscrupulous. I am continuing to pursue this, on principle, but they are totally unethical in their dealings.

placed order with them via living social for 4 CHAIRS/GREY: A Roma Eiffel chair set. haven´t received them by the latest delivery date. Two days later, i have reached out to the customer service team they asked me for all my information and then didn´t come back to. It has been a week and i haven´t received a response. Wouldnt order again.

Placed 2 orders for 4 patchwork chairs. 2 armchairs & 2 dining chairs. The dining chairs were not delivered by the are given. The proof of postage sent by customer services was for the wrong parcel & not contact has been made from them since this week as queried.
Will not use again

Great shopping experience with P&N. Furniture came next day. One of the chairs had a broken leg and a quick call to customer services and a new one was on it's way next day delivery. Hard to fault.

Brilliant service . Excellent product at brilliant prices
Well done P & N others could learn from you

Very pleased with quality of products. Quick delivery and wide range of goods.

really pleased with the chairs and service

Brilliant service. The chairs are very sturdy and price was great. Thanks

I have been trying to sort out some faulty eames style chairs with this company for four months. They ignore correspondence and do not acknowledge statutary rights. I have had no chairs for three months and they do not care. I would describe their customer services as non existant. Go elsewhere. The one star is because there had to be one to rate the company. They deserve no stars

Very cheap quality. Chairs broken after 10 months. Customer service very rude. Their answer was : " Unfortunately on this occasion we are unable to approve your claim as it has surpassed the time limit for the claim ". I let you judge of the answer. 10 month is apparently the "expiration" date for this product !

Update after the answer of pandhomewares : I did not know than seating on a chair everyday for diner was bad use . So please help me and explain to me how to use a chair....