I've rented with Pangea in the past which is why I came back currently and have had no problems with the rental company. I just wish they had more apartments in better areas of Chicago. The applicatio... See more
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I love the location of Pangaea parkwest, close to so many known groceries and stores. Nice reception from the agents. The environment is cool with good natural air circulation due to the window arran... See more
Company replied
My overall experience with Pangea it’s been some bumps in the road but the almost 3 years we have been here it has been great! Maintenance is also great they fix things in a timely manner no more than... See more
Company replied
I’m in the wilmington building & the management is Horriable ! Not sure what’s the lady name but she’s very rude & doesn’t know how to talk to people . She very inconsiderate & spiteful. Mantance does... See more
Company details
Written by the company
Pangea Real Estate has the newly rehabbed apartment you are looking for! We offer affordable apartment rentals in the Chicago, Indianapolis and Baltimore areas. Check out our selection today!
Contact info
549 W Randolph Street, 60661, Chicago, United States
- 312-985-0806
- info@pangeare.com
- www.pangeare.com
3.4
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent
My friend told me about Pangea and I called they where very helpful
February 5, 2020
Unprompted review
Reply from Pangea Real Estate
Thank you so much, Crystal! I'm so glad we were able to help you out and that your friend suggested us! Please let us know if you have any questions or if there's anything we can help you with, and make sure to remind your friend about our Resident Referral Program!
Everything went smoothly from the…
Everything went smoothly from the viewing of the apartment to the move in process. When I needed to get my utilities turned on I called the office and they made someone available to be there to accommodate. Very satisfied with my service. Thanks Pangea
February 5, 2020
Unprompted review
Reply from Pangea Real Estate
Thank you so much, Jamiliah, and welcome to the Pangea family! I'm so glad everything went smoothly and that you're enjoying your new apartment. Please let us know if there's ever anything we can help you with, or if any issues or questions pop up as you continue to get settled.
I love the property and the office staff…
I love the property and the office staff. They have been consistent and helpful throughout my moving process. I have never called and they not return my call in a timely manner. It's very clean and quiet property and I love living there honestly. Thank you again for everything
January 29, 2020
Unprompted review
Reply from Pangea Real Estate
Thank you so much, Shomonique! We're so glad to have you here and so happy you're enjoying it! I'll make sure to pass along your kind words to the rest of the team as well. Please let us know if there's anything else we can help you with in the future.
They are a fair company to rent from..
They are a fair company to rent from... they answered all my complaints....
January 29, 2020
Unprompted review
Reply from Pangea Real Estate
Thank you for your review, Channel! Please let us know if there's anything else we can help you with, or if there's anything we can be doing better.
Clean but dated apartment
Clean but dated apartment. I unknowingly picked the one facing away from Verizon's 5G tower.
January 29, 2020
Unprompted review
Reply from Pangea Real Estate
Thank you for taking the time to leave a review, Nathan! I'm sorry you aren't fully satisfied with your new apartment. Unfortunately we can't do much about the location of your apartment, but we'd be happy to take care of anything else that might not be up to standard. Please either contact your Property Manager, give our Resident Care team a call at 312-985-0806, or submit a service request through our online portal.
I love my new unit best move I made
January 29, 2020
Unprompted review
Reply from Pangea Real Estate
Thank you so much, Britteny, and welcome to the Pangea family! I'm so glad you're enjoying your new apartment. Please let us know if there's ever anything we can help you with, or if any issues or questions pop up as you get settled.
Great service
January 21, 2020
Unprompted review
Reply from Pangea Real Estate
Thank you, Hector! Please let us know if there's ever anything we can help you with!
My refrigerator has not been working…
My refrigerator has not been working and i say James in the hallway painting so I told him what the problem was he immediately came into my apartment look at the frigerator and said I'm going to take care of this I notice every time if I have an issue with my place it seems like he always come and do excellent work I see a big difference from 8 months ago I just want y'all to keep up the good work and he's an excellent hard worker i seen him on his knees scrubbing the floor that let me know he took his job serious.
January 19, 2020
Unprompted review
Reply from Pangea Real Estate
Thank you so much for taking the time to leave a review, Robyn! I'm glad James was able to help you out and take care of your refrigerator right away. We have a fantastic team who do their best to offer the quality of service our residents deserve. I'll make sure to pass along your kind words to James! Please let us know if there's ever anything we can help you with in the future.
I recently moved in and I’m very…
I recently moved in and I’m very pleased with my apartment and with the way office management speaks and greets everyone. Needs are definitely met on time.
January 16, 2020
Unprompted review
Reply from Pangea Real Estate
Thank you, Keke, and welcome to the Pangea family! I'm so glad you're happy with your new apartment. Please let us know if there's ever anything we can help you with, or if any issues or questions pop up as you get settled in.
I love Pangea because they are prompt…
I love Pangea because they are prompt on whatever their tenants need all apartments are clean and secured.
January 16, 2020
Unprompted review
Reply from Pangea Real Estate
Thank you so much, Vernetta! We are so glad to have you as part of the Pangea family! Please let us know if there's ever anything we can help you with in the future.
Kiera
My overall experience with Pangea it’s been some bumps in the road but the almost 3 years we have been here it has been great! Maintenance is also great they fix things in a timely manner no more than a day or two wait sometimes even same day which is perfect! My property manager Jay is also the best even in my heated moments he’s been a big help in many ways. My only objective is staff the turn over and them having the proper training because a lot of times we get the run around depending on what the issue is and they’re lack of knowledge of the job overall I give this property I’m with a 10!
January 16, 2020
Unprompted review
Reply from Pangea Real Estate
Thank you so much for your kind words! We're so glad you're a part of the Pangea family and honored that you've chosen to stay with us for almost three years! I'll make sure to pass along your compliments to Jay and the rest of the team, and please don't hesitate to let us know if there's ever anything we can help you with in the future.
Easy approval process but the…
Easy approval process but the apartments are rushed and sloppily put together.
January 15, 2020
Unprompted review
Reply from Pangea Real Estate
Thank you for taking the time to leave a review, Keith! I'm glad your application process went smoothly, but I'm sorry if your new apartment isn't up to standards. Please give our Resident Care team a call at 312-985-0806 or go online and submit a service request for any issues that need addressed.
Pangea review
Peaceful and maintenance is done on time in a timely manner think I'm going to stick with them for awhile
January 15, 2020
Unprompted review
Reply from Pangea Real Estate
Thank you so much, Maurice! I'm so glad you're enjoying it here and we are so honored to have you as part of the Pangea family! We're looking forward to seeing you around for however long you decide to stay. Please let us know if there's ever anything we can help you with!
I came home yesterday evening and could…
I came home yesterday evening and could not get into my security door. I locked both of my doors before leaving for work. I had to go through the dark alley to get into my apartment. I pulled out my spare keys and those didn't work. However both sets work on the back doors. I have had several issues with this apartment ever since I moved in and all I keep getting are dry apologies. I'm sick of it! I called the emergency, manager and resident care numbers to no avail. For rent you all are charging in the hood with no kind of assistance is embarrassing and ridiculous. But I bet you if that rent is late y'all know to reach me then. I need to be compensated period.
January 15, 2020
Unprompted review
So far so good...
I am a new tenet with Pangea...however my move in process was great! The apartment was ready for move in with new appliances. The office staff was very friendly and informative.
January 3, 2020
Unprompted review
Reply from Pangea Real Estate
Thank you so much, Laura, and welcome to the Pangea family! We're so happy to have you here and glad you're enjoying it so far! Please let us know if there's ever anything we can help you with, or if any issues or questions pop up as you get settled in.
Mixed feelings
Nice and quiet place, but the leasing agents and the maintenance tech are not helpful. There is still cold air and wind blowing into the living room through some cracks and gaps from the patio door and the entrance door. For sure I’m expecting my energy bill to be higher. For some legitimate requests I made I was told that the maintenance cannot fix them and that I can do it myself. I am somewhat disappointed.
December 31, 2019
Unprompted review
Reply from Pangea Real Estate
Thank you for your honest review, though I'm sorry you've had some issues recently. I spoke with your Property Manager and she wasn't aware of some of the problems you mentioned in this review, though she assured me she is now working with you to get everything resolved. I'm sorry for any miscommunication that may have happened, but please let us know if there's anything else we can help you with in the future.
I loved the way they work with you to…
I loved the way they work with you to get a apartment
December 30, 2019
Unprompted review
Reply from Pangea Real Estate
Thank you, Cynthia! Please let us know if there's ever anything we can help you with!
They lied n tricked me into getting the…
They lied n tricked me into getting the apartment by showing me another apartment last time ever renting from Pangea I have filed a report with the better business bureau
December 30, 2019
Unprompted review
My personal opinion:
My personal opinion of Pangea is that since this is my first apartment and I really wanted to have a good experience, I feel like the company is doing what they need to do to ensure that there are no hurdles I have to jump over. Paying rent is easy, getting things taken care of is easy and so far all of the staff I've encountered has been very polite, thorough with information and willing to go the extra mile through the entire process. Thank you Pangea for making my husband and my first apartment rental a breeze. We're grateful.
December 30, 2019
Unprompted review
Reply from Pangea Real Estate
Thank you so much, Jasmine, and thank you for being a part of the Pangea family! I'm so glad you're enjoying it here and that you've had a good first apartment experience! Please let us know if there's ever anything we can help you with, or if you have any questions about the rental process or anything that goes along with an apartment.
Honest Friendly Professional
December 27, 2019
Unprompted review
Reply from Pangea Real Estate
Thank you so much, Tracy! Please let us know if there's ever anything we can help you with!
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