Pangea Real Estate Reviews 

1,733
TrustScore 3.5 out of 5

3.4

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Rated 4 out of 5 stars

I've rented with Pangea in the past which is why I came back currently and have had no problems with the rental company. I just wish they had more apartments in better areas of Chicago. The applicatio... See more

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Rated 4 out of 5 stars

I love the location of Pangaea parkwest, close to so many known groceries and stores. Nice reception from the agents. The environment is cool with good natural air circulation due to the window arran... See more

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Rated 5 out of 5 stars

My overall experience with Pangea it’s been some bumps in the road but the almost 3 years we have been here it has been great! Maintenance is also great they fix things in a timely manner no more than... See more

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Rated 1 out of 5 stars

I’m in the wilmington building & the management is Horriable ! Not sure what’s the lady name but she’s very rude & doesn’t know how to talk to people . She very inconsiderate & spiteful. Mantance does... See more

Company details

  1. Real Estate Agency
  2. Furniture Store

Written by the company

Pangea Real Estate has the newly rehabbed apartment you are looking for! We offer affordable apartment rentals in the Chicago, Indianapolis and Baltimore areas. Check out our selection today!


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3.4

Average

TrustScore 3.5 out of 5

2K reviews

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3.4

All reviews

(1,733)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

I love it so far never had a problem…

I love it so far never had a problem with the place and property management company

March 10, 2020
Unprompted review
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Reply from Pangea Real Estate

Thank you for taking the time to leave a review, Shaquille! Please don't hesitate to reach out if there's ever anything we can help you with!

Rated 5 out of 5 stars

Great experience

Great experience. Love my apartment. Best decision I've ever made. I thank Rosa for helping with the steps to get my apartment as well as letting me view it. She is a very kind person.

March 9, 2020
Unprompted review
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Reply from Pangea Real Estate

Thank you so much for your kind words, Shanekia! We're so glad to hear you're enjoying it! Rosa is a fantastic member of our team and I'll make sure to pass along your compliment and thanks. Please let us know if there's ever anything we can help you with!

Rated 5 out of 5 stars

So far I've had nothing but good things…

So far I've had nothing but good things happen through Pangaea. I was approved right away and was able to hold the place until I was ready to move in, everything in my place is all updated and new and I love it, it's perfect for me, thanks pangea!

March 9, 2020
Unprompted review
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Reply from Pangea Real Estate

Thank you so much, Leslie, and welcome to the Pangea family! I'm so glad you're liking your new apartment. Please let us know if there's ever anything we can help you with, or if any issues or questions pop up as you get settled.

Rated 4 out of 5 stars

I’m okay with Pangea

I’m okay with Pangea! They haven’t Given our family any issues so far! Thanks Pangea!

March 9, 2020
Unprompted review
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Reply from Pangea Real Estate

Thank you, Nneka! Please let us know if there's ever anything we can help you with!

Rated 5 out of 5 stars

They were the only people who…

They were the only people who considered all the parts of my situation, not just my low credit score. They were very prompt and everyone I have worked with is so helpful and kind

March 9, 2020
Unprompted review
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Reply from Pangea Real Estate

Thank you for taking the time to leave a review, Sam! We do our best to work with potential residents where they are no matter where they've been. I'm so glad it worked out! Please let us know if there's ever anything we can help you with.

Rated 5 out of 5 stars

I really like the apartment building I…My first reaction

I really like the apartment building I moved in recently because it’s quite only thing you basically hear is people coming and going if I had one negative to say it’s the front gate it slams constantly when people go in and out and sometimes it can be annoying but other than that I like the apartment.

March 9, 2020
Unprompted review
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Reply from Pangea Real Estate

Thank you so much, Roshonda, and welcome to the Pangea family! I'm so glad to hear you're enjoying it here! We'd be happy to stop by and take a look at the front gate if you'd like. Please feel free to call our Resident Care team at 312-985-0806 or submit a work order through our online resident portal. Let us know if there's anything else we can help you with as well!

Rated 1 out of 5 stars

Very inconsistent and dont tell full…

Very inconsistent and dont tell full story when u call the office and I'm just looking at renting a place.

March 4, 2020
Unprompted review
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Reply from Pangea Real Estate

Thank you for taking the time to leave a review. We value all types of feedback, as it's one way we can continue to improve. I'm sorry you had such a poor experience with us during your apartment search. We weren't able to find you in our system, so we can't narrow down what office you're talking about so we can address the issue. We'd like to speak to you to get more details, so please go to our Facebook page and send me a private message with more information.

Rated 2 out of 5 stars

Good Luck

The people at Pangea tend to contradict themselves/ one another, which gets very confusing if you are new to the area and don't know how things work. Apartments are a bit pricey for the low quality and lack of amenities that you receive. Also, the presence of a "Move-In Fee" instead of a security deposit seems like a round-about way of ripping people off and keeping all the money that they can from people. My apartment actually had a shelf full of trash in one of the closets and the shelves in the kitchen were gray/brown with dirt from the lack of cleaning, which was disgusting, so to pay a "move-in fee" to be able to move into that mess was not worth it. Since I have moved in they have been decent, they complete work orders in a timely fashion and the property manager at this location is very kind. However, they are still very low rated in my opinion because of all the hoops they made me jump through to get here, I lived 5 hours away by car and they still made me drive back and forth about a dozen times to get this apartment, many of the times were due to an error and general incompetence by someone in the Pangea office, which caused great frustration and wasted my time and money. 6 months after I started the process with Pangea I finally got an apartment in Chicago, but knowing what I know now, I would have chosen any other realtor agency in Chicago.

March 3, 2020
Unprompted review
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Reply from Pangea Real Estate

Thank you for taking the time to leave a review, though I'm sorry you had so many issues during your application process. We do offer online applications and online lease signing, which you should have been informed of to avoid having to drive back and forth so many times. We'll talk to our Leasing Team to make sure everyone is aware that that's an option. In regards to the move-in fee or other policies, we'd be happy to answer any questions you have and go over any details. You can either contact your Property Manager or give our Resident Care team a call at 312-985-0806. Your apartment definitely should have been clean and ready for move-in before you got there, so I'm sorry you had to deal with a shelf full of trash and dirty kitchen shelves. We would be more than happy to stop by and take care of anything that needs to be addressed, and we are forwarding your notes to our Operations Team to ensure it doesn't happen again. Please let us know if there's anything else we can help you with or anything else you'd like to discuss. While I know we only get one chance at a first impression, I hope that we'll continue to improve and give you the quality of service you deserve for the rest of your time with Pangea.

Rated 5 out of 5 stars

The office staff was so helpful and my…

The office staff was so helpful and my move in process was smooth! I've been here almost a month haven't had any issues and the community is nice & quiet!

February 23, 2020
Unprompted review
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Reply from Pangea Real Estate

Thank you, Katrice, and welcome to the Pangea family! I'm glad your move-in and first month went smoothly. Please let us know if there's anything we can help you with, or if any issues or questions pop up as you continue to get settled.

Rated 5 out of 5 stars

A great place to live

The Town house is very spacious, quiet and wonderful place to live.

February 23, 2020
Unprompted review
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Reply from Pangea Real Estate

Thank you, Joel! I'm glad you're enjoying your home! Please let us know if there's ever anything we can help you with.

Rated 5 out of 5 stars

I CKOOSE PANGEA BECAUSE I LOVE PANGEA…

I CKOOSE PANGEA BECAUSE I LOVE PANGEA MY FAMILY MEMBERS RENT FROM PANGEA NOW IM A RESIDENT THE APARTMENTS ARE REALLY NICE AFFORDABLE. THEY ARE A GOOD RELISTATE TO HAVE AS A LANDLORD IF YOU HAVE A PROBLEM YOU CAN CALL AND THEY WILL BE OUT TO YOUR APARTMENT. A.S.A.P QUICK SERVICE. CLEAN BUILDINGS LOCKED SECURE I LOVE PANGEA IM GLAD TO BE A RESIDENT OF PANGEAS

February 15, 2020
Unprompted review
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Reply from Pangea Real Estate

Thank you so much, Eloise! We are so glad to have you as part of the Pangea family, and are honored that your family members recommended us! Please let us know if there's ever anything we can help you with!

Rated 1 out of 5 stars

PARK FOREST - complex manager friends with drug dealers

PARK FOREST - WORST PLACE EVER!!!

Please don't be fooled by the FAKE CONCERNED RESPONSE FROM PANGEA below.
These guys have been dealing drugs here for many years and are acquaintances of NIDIA so she is more than aware of what's going on which is why nothing changes!

FIRST OF ALL the complex looks NOTHING LIKE the pictures.
ALL OF THE BASEMENTS FLOOD AND SEWAGE (YES SEWAGE, SH**) BACKS UP THROUGH BASEMENT FLOOR.
THE PROPERTY MANAGER NIDIA IS THE RUDEST, MEDICATION-NEEDING FEMALE IVE EVER MET, SHE HARASSES AND BULLIES TENANTS BY TOWING THEIR VEHICLES WHEN THEY COMPLAIN ABOUT THE CONSTANT DRUG DEALING AND OTHER ILLEGAL ACTIVITY ..NO WONDER PEOPLE ARE MOVING. CARS ARE VANDALIZED, TRASH EVERYWHERE... THE WATER IS NOT SAFE TO DRINK (WE TESTED IT OURSELVES) DONT TAKE MY WORD FOR IT... GO TAKE A LOOK FOR YOURSELF.... THESE ARE JUST PROJECTS IN THE SUBURBS

February 15, 2020
Unprompted review
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Reply from Pangea Real Estate

Thank you for taking the time to leave a review, though I'm sorry you've had so many issues here. I'm also sorry for the delay in response. We've been trying to contact you to address your concerns, but have been unable to. Our residents' safety and security is one of our top priorities, so please contact us with more details so we can look into and take care of the issues you mentioned here. Our Resident Care team is available at 312-985-0806.

Rated 1 out of 5 stars

NO HEAT in the MIDDLE of Winter

I love the size of my apartment but the heat hasn’t been working since I move in on February 8. I didn’t move on February 1, 2020 because it was too cold in the Unit. Maintenance came to fix the problem but it is still not working and I need my heat for medical conditions.

February 14, 2020
Unprompted review
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Reply from Pangea Real Estate

Thank you for taking the time to leave a review, though I'm sorry you've had issues your first couple of weeks with us. I spoke to our maintenance team and they said your heat should be working properly now. The boiler was working, but it wasn't working as efficiently as it should have been. We made the necessary repairs and everything should be good to go now. Please let us know if your apartment still isn't being properly heated and we'll be more than happy to stop by and check on everything again. Please let us know if there's anything else we can help you with as well.

Rated 4 out of 5 stars

How Pangea helped a Homeless , Single Mother get on her feet!!!

I'm Miss Banks!!! I enjoy my new apartment! I moved in February 7th on my birthday! Coming from being homeless for the last nine months! Really trying every realtor and apartment place that I can find! Pangea truely open their door for me! Giving my son and I, the best gift I could ever get, a true gift from God! In the beginning of my process. I started at 79th processing my application. They did not treat us right, started off really Rocky and my mom and I where some what treated very rudely!! But Crystal on 71st and Indiana made this process one of the most smooth, peaceful ,and graceful processes that anyone could ever ask for! She totally changed things around and lifted my mom and I spirits in high-value we love her dearly!! Really overly appreciate you guys from the bottom of my heart both my son and I!!!

February 13, 2020
Unprompted review
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Reply from Pangea Real Estate

Thank you so much, Miss Banks! We are so glad to have you here and I'm happy Crystal was able to help you out. Stories like yours are why we do what we do at Pangea. Please don't hesitate to reach out if there's ever anything we can help you with!

Rated 3 out of 5 stars

It’s very nice in the inside of the…

It’s very nice in the inside of the apartment plus I needed a two bedroom something I can bring a new born baby Home to with no signing in like my old apartment

February 13, 2020
Unprompted review
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Reply from Pangea Real Estate

Thank you, Sophia! I'm glad you're enjoying your apartment! Please let us know what we can be doing better, or how we can improve your experience.

Rated 5 out of 5 stars

I’ve heard some not so good things but…

I’ve heard some not so good things but I’ve also heard great things about Pangea so far with it only being a week into my new place I like it and I want it to stay that way. I can’t wait to get something bigger in the future with Pangea.

February 13, 2020
Unprompted review
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Reply from Pangea Real Estate

Thank you for taking the time to leave a review, Jessica! I'm so glad you're enjoying your new apartment, and we are so glad to have you as part of the Pangea family! We will do our best to keep up the good first impression! Please let us know if there's ever anything we can help you with, or if any issues or questions pop up as you get settled.

Rated 3 out of 5 stars

My honest opinion is I like my apt

My honest opinion is I like my apt. The location is perfect. So far very quiet. Well heated. But I have a couple of issues. First the stove is peeling, every time I clean it paint come off. Maintenance did not use epoxy (glaze). Second, I understand having a unit of this size.you are going to have a pest problem. I have a mouse living with me . He's not a pet..Solve those 2 problems,5 stars easily. Michael Mack apt 305 at 1962 east 73rd place.

February 13, 2020
Unprompted review
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Reply from Pangea Real Estate

Thank you for taking the time to leave a review! I passed this on to your Property Manager, Magnolia, so if she hasn't already been in touch with you, you should be hearing from her soon to take care of those items you mentioned. I'm glad you're enjoying your apartment otherwise! We'll do our best to take care of you and give you 5-star worthy service.

Rated 4 out of 5 stars

My unit is great mostly all the…

My unit is great mostly all the appliances are brand new.Seen a few flaws and maintenance has been great with coming out to address them.Im grateful for that.However , I’m bothered by the fact that I’m starting to see bugs throughout the unit.Due to nasty neighbors.Not very many but maintenance has been on and that is being taking care of as well.Other wise everything is coming along the building is quiet and clean for the most part.No big issues and hope that it stays that way.

February 13, 2020
Unprompted review
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Reply from Pangea Real Estate

Thank you so much for your review, Mickey! We are so glad you're a member of the Pangea family and that you're enjoying your new apartment! While we do treat all apartments for pests when someone moves out, then when someone moves back in, sometimes the pests don't show up until you start living in the apartment. Please keep us updated on that and we'll be more than happy to treat your apartment as much as it's needed. Let us know if there's anything else we can help you with as well!

Rated 5 out of 5 stars

The Apartment Is Nice

The Apartment Is Nice, Maintenance comes and clean the hallways of the building and outside of the building faithfully. I love it so far. I Haven’t Had A Problem Yet. Hope it stays that way.

February 13, 2020
Unprompted review
Pangea Real Estate logo

Reply from Pangea Real Estate

Thank you so much, Serita! We're so glad you're enjoying your new apartment, and we'll do our best to keep up with the first impression. Please let us know if there's ever anything we can help you with!

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