PANTHUR Reviews 

219
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been a Panthur customer for years, and have several domains and web hosting services with them. I'm still very happy with their service - they are attentive and thorough when you need support and... See more

Rated 1 out of 5 stars

They upgraded some equipment about 2 weeks back, since then my business emails from my domains (for 7 staff) is gone and their support are just not answering phones or online chat. When they do ans... See more

Rated 1 out of 5 stars

WARNING - DO NOT BUY FROM THIS COMPANY! Panthur will send renewal invoices and once paid will not activate the product. They wait until the buyer contacts them and then they will send a second... See more

Rated 3 out of 5 stars

Generally happy with Panthur and have been with them for over 10 years, but the past couple of days have been a frustrating experience. I've spent a significant amount of time waiting for support, a... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Panthur offers premium and reliable Australian web hosting and domain services for businesses and individuals.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(219)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Life long loyal customer of Panthur Hosting

As a loyal customer of Panthur Hosting, I am thrilled to share my exceptional experience with this outstanding hosting provider. From the moment I signed up for their services, I knew I had made the right choice for my website hosting needs.

Panthur Hosting offers a range of hosting solutions perfectly suited to my requirements. Whether I needed shared hosting for my personal blog or a dedicated server for my growing e-commerce venture, Panthur had the perfect plan to meet my needs. Their flexibility and scalability have allowed me to seamlessly adapt as my online presence has evolved.

What truly sets Panthur apart, however, is their unwavering commitment to reliability. Downtime is simply not an issue with Panthur Hosting. My website has remained online and accessible to my audience 24/7, thanks to their state-of-the-art infrastructure and robust network. It's a level of reliability that has given me peace of mind and allowed me to focus on growing my online presence without worrying about technical glitches.

But perhaps the most impressive aspect of my experience with Panthur Hosting is their exceptional customer support. Whenever I've encountered a technical issue or had a question about my hosting account, their support team has been there to assist me every step of the way. Their knowledgeable and friendly staff go above and beyond to ensure that my issues are resolved promptly and efficiently. It's a level of support that truly sets Panthur apart from other hosting providers and has made me a loyal customer for life.

In addition to their reliability and exceptional support, Panthur's user-friendly control panel has made managing my hosting account a breeze. With intuitive tools and features, I have full control over my website, allowing me to customize and optimize it to my heart's content.

In conclusion, I cannot recommend Panthur Hosting highly enough. Their reliability, exceptional customer support, and user-friendly interface have made them the perfect hosting solution for my needs. If you're in the market for a hosting provider that truly cares about your success, look no further than Panthur Hosting. Join me and countless other satisfied customers in experiencing the difference that Panthur Hosting can make for your online presence.

February 11, 2024
Unprompted review
Rated 5 out of 5 stars

It made such a positive difference to…

It made such a positive difference to talk with someone who spoke clearly, knowledgeably and pleasantly. I am really grateful for the questions being answered in such an easy to understand way. I believe Sherry would be a role model in anyone's support team for great customer interaction.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Have needed technical assistance twice in the last two days and both times I have had all issues sorted within minutes, with helpful and polite staff.

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

5 Star Support Team

Gerlynn was my Support Service person and was very helpful. Guided me through each step patiently. I never felt rushed. Got the result I was after. Really great service, but that's no surprise. I was recommended to Panthur years ago. I too now recommend them to people. I've never had any issue with their service. I stay on mostly because of their Support team. Gerlynn is a perfect example of great support. 5 star all the way.

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Matthew B at Panthur is a GENIUS!!

Matthew B at Panthur is a GENIUS!!

Matthew B has assisted me multiple times with issues regarding my website & web development. He's had fast, effective & practical solutions which make dealing with Panthur easy!!

October 17, 2023
Unprompted review
Rated 1 out of 5 stars

Don't do it.

I've been with Panthur since 2012 and they were absolutely fantastic.
Alas after being sold they have not just gone down hill, they've gone over the cliff.
The tech support were local techs not call center guys who barely speak english, the speeds are ridiculously slow.

July 20, 2023
Unprompted review
Rated 3 out of 5 stars

“Zimbra” hosted emails transfer

I had to transfer my “Zimbra” hosted emails from Westnet who no longer offered hosting. It was a complicated and messy process, particularly as Panthur did not offer hosing of .id.au domains. So our domain remains with Westnet and our emails with Panthur. We had issues getting the right information from Westnet, then a number of conflicts between Westnet and Panthur that had to be resolved.

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

No problems relocating my websites

No problems relocating my websites to Panthur. FTP is very fast, and server response times good. No problems at all, and the few times I contacted support issues resolved quickly. Great service so far, thank you.

February 26, 2023
Unprompted review
Rated 3 out of 5 stars

From great to poor, sadly

We have used Panthur for reseller web hosting for our clients for years. Service and speed was fantastic at first. When the sale went through a few years ago the service dipped but came back - however, sadly, all our client's websites have been continually reported as slow lately and Panthur refuse to take any responsibility, to the point we are going to need to migrate the whole lot. Shame.

January 22, 2023
Unprompted review
Rated 5 out of 5 stars

Building a site from start and…

Building a site from start and establishing it with Panthur was a very smooth experience. I consider Panthur to be a highly professional host and thoroughly recommend their service.

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Seamless Experience

The whole user experience is seamless right from working out your domain name to getting a website up and running.

January 26, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

Obtained web hosting from Panthur for a minor website, all worked easily and PERFECTLY from start to up and running, very happy with this company. A1

January 1, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look