I've been a Panthur customer for years, and have several domains and web hosting services with them. I'm still very happy with their service - they are attentive and thorough when you need support and... See more
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They upgraded some equipment about 2 weeks back, since then my business emails from my domains (for 7 staff) is gone and their support are just not answering phones or online chat. When they do ans... See more
WARNING - DO NOT BUY FROM THIS COMPANY! Panthur will send renewal invoices and once paid will not activate the product. They wait until the buyer contacts them and then they will send a second... See more
Generally happy with Panthur and have been with them for over 10 years, but the past couple of days have been a frustrating experience. I've spent a significant amount of time waiting for support, a... See more
Company details
Information provided by various external sources
Panthur offers premium and reliable Australian web hosting and domain services for businesses and individuals.
Contact info
201 Elizabeth Street, 2000, Sydney, Australia
- 1300 735 272
- www.panthur.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Life long loyal customer of Panthur Hosting
As a loyal customer of Panthur Hosting, I am thrilled to share my exceptional experience with this outstanding hosting provider. From the moment I signed up for their services, I knew I had made the right choice for my website hosting needs.
Panthur Hosting offers a range of hosting solutions perfectly suited to my requirements. Whether I needed shared hosting for my personal blog or a dedicated server for my growing e-commerce venture, Panthur had the perfect plan to meet my needs. Their flexibility and scalability have allowed me to seamlessly adapt as my online presence has evolved.
What truly sets Panthur apart, however, is their unwavering commitment to reliability. Downtime is simply not an issue with Panthur Hosting. My website has remained online and accessible to my audience 24/7, thanks to their state-of-the-art infrastructure and robust network. It's a level of reliability that has given me peace of mind and allowed me to focus on growing my online presence without worrying about technical glitches.
But perhaps the most impressive aspect of my experience with Panthur Hosting is their exceptional customer support. Whenever I've encountered a technical issue or had a question about my hosting account, their support team has been there to assist me every step of the way. Their knowledgeable and friendly staff go above and beyond to ensure that my issues are resolved promptly and efficiently. It's a level of support that truly sets Panthur apart from other hosting providers and has made me a loyal customer for life.
In addition to their reliability and exceptional support, Panthur's user-friendly control panel has made managing my hosting account a breeze. With intuitive tools and features, I have full control over my website, allowing me to customize and optimize it to my heart's content.
In conclusion, I cannot recommend Panthur Hosting highly enough. Their reliability, exceptional customer support, and user-friendly interface have made them the perfect hosting solution for my needs. If you're in the market for a hosting provider that truly cares about your success, look no further than Panthur Hosting. Join me and countless other satisfied customers in experiencing the difference that Panthur Hosting can make for your online presence.
The agent was very helpful as a result…
The agent was very helpful as a result I will have no problem using your service in the future :)
It made such a positive difference to…
It made such a positive difference to talk with someone who spoke clearly, knowledgeably and pleasantly. I am really grateful for the questions being answered in such an easy to understand way. I believe Sherry would be a role model in anyone's support team for great customer interaction.
Great communication all round
Great communication all round, we have utilized their service for a number of years very helpful staff.
Panthur staff were considerate…
Panthur staff were considerate regarding my delay in sorting out my bank details
I've been in IT a very long time and…
I've been in IT a very long time and used many platforms and online services. Panthur infrastructure and on-line support has always been excellent. Vincent P just went above and beyond in helping me. Really impressive. Highly recommended
Great service
Have needed technical assistance twice in the last two days and both times I have had all issues sorted within minutes, with helpful and polite staff.
5 Star Support Team
Gerlynn was my Support Service person and was very helpful. Guided me through each step patiently. I never felt rushed. Got the result I was after. Really great service, but that's no surprise. I was recommended to Panthur years ago. I too now recommend them to people. I've never had any issue with their service. I stay on mostly because of their Support team. Gerlynn is a perfect example of great support. 5 star all the way.
Matthew B at Panthur is a GENIUS!!
Matthew B at Panthur is a GENIUS!!
Matthew B has assisted me multiple times with issues regarding my website & web development. He's had fast, effective & practical solutions which make dealing with Panthur easy!!
Speedy response
Always great technical support and…
Always great technical support and knowledge from the Panthur Team.
Don't do it.
I've been with Panthur since 2012 and they were absolutely fantastic.
Alas after being sold they have not just gone down hill, they've gone over the cliff.
The tech support were local techs not call center guys who barely speak english, the speeds are ridiculously slow.
“Zimbra” hosted emails transfer
I had to transfer my “Zimbra” hosted emails from Westnet who no longer offered hosting. It was a complicated and messy process, particularly as Panthur did not offer hosing of .id.au domains. So our domain remains with Westnet and our emails with Panthur. We had issues getting the right information from Westnet, then a number of conflicts between Westnet and Panthur that had to be resolved.
No problems relocating my websites
No problems relocating my websites to Panthur. FTP is very fast, and server response times good. No problems at all, and the few times I contacted support issues resolved quickly. Great service so far, thank you.
From great to poor, sadly
We have used Panthur for reseller web hosting for our clients for years. Service and speed was fantastic at first. When the sale went through a few years ago the service dipped but came back - however, sadly, all our client's websites have been continually reported as slow lately and Panthur refuse to take any responsibility, to the point we are going to need to migrate the whole lot. Shame.
Building a site from start and…
Building a site from start and establishing it with Panthur was a very smooth experience. I consider Panthur to be a highly professional host and thoroughly recommend their service.
Seamless Experience
The whole user experience is seamless right from working out your domain name to getting a website up and running.
Great Service
Obtained web hosting from Panthur for a minor website, all worked easily and PERFECTLY from start to up and running, very happy with this company. A1
Been using Panthur for years and always…
Been using Panthur for years and always found their support better than most. Very swift and prompt with their tickets too. Interface is also good to work with.
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