PANTHUR Reviews 

219
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

I've been a Panthur customer for years, and have several domains and web hosting services with them. I'm still very happy with their service - they are attentive and thorough when you need support and... See more

Rated 1 out of 5 stars

They upgraded some equipment about 2 weeks back, since then my business emails from my domains (for 7 staff) is gone and their support are just not answering phones or online chat. When they do ans... See more

Rated 1 out of 5 stars

WARNING - DO NOT BUY FROM THIS COMPANY! Panthur will send renewal invoices and once paid will not activate the product. They wait until the buyer contacts them and then they will send a second... See more

Rated 3 out of 5 stars

Generally happy with Panthur and have been with them for over 10 years, but the past couple of days have been a frustrating experience. I've spent a significant amount of time waiting for support, a... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Panthur offers premium and reliable Australian web hosting and domain services for businesses and individuals.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

219 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(219)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hassle-free

Panthur are the most hassle-free IT associates I have. No unnecessary emails. No worrisome delays on response time. My support issues are properly understood & the answers provided sometimes even help with other IT providers' issues where these have failed to grasp my problem. If they make a mistake, they rapidly fix it. When I make a mistake, Panthur bears as much burden of correction as possible. I was worried the service would deteriorate when ownership moved overseas, but it has been seamless. If I have any 'complaint' at all, it's that I wish they'd remind me occasionally to check in & see their ongoing improvements!

March 7, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent – no reservations, I would recommend this company to anyone.

March 7, 2019
Unprompted review
Rated 4 out of 5 stars

Generally happy

Generally happy, very good support. Our webdev says the speeds are quite slow for them in Italy, but I've never looked into it enough to be pointing any fingers (could be any number of things).

March 7, 2019
Unprompted review
Rated 5 out of 5 stars

I have been with Panthur for a long…

I have been with Panthur for a long time now. The service has always been good and response always quick. They've helped me solve some issues and often beyond the call of duty. Much appreciated in these times when service providers are so difficult to contact.

March 7, 2019
Unprompted review
Rated 5 out of 5 stars

Panthur have been a reliable & helpful…

Panthur have been a reliable & helpful service. The amount of spam received since moving across to Panthur has dropped 99.9%. This demonstrates the Panthur team are actually managing their network effectively and efficiently. Performance has always been great and having local Australian based servers is reassuring. It's great when you can support a quality Australian business and I could not be happier with the decision to move our business across to Panthur. Keep up the good work!

March 7, 2019
Unprompted review
Rated 4 out of 5 stars

Pricing is great

Pricing for features was great. When I had issues, Support was slow at responding (24 hrs) which made me feel they had a single person on that team.

March 7, 2019
Unprompted review
Rated 5 out of 5 stars

I have used Panthur for years because…

I have used Panthur for years because they helped me when I had a Horrific experience with MelbourneIT and what was Smarthost. After a take over the state of my domains was corrupted and neither company would help me but the guys a Panthur helped me transfer and the rest is history.

March 7, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, never had a problem with website hosting and they are a Australian company

March 7, 2019
Unprompted review

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