Hi, This is AM Wilson from Kochi, Kerala I approach Parcel chief for sending household items and snacks to Germany. They clearly explained through email about what all are the items can be sent and ra... See more
Company replied
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Review summary
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Recently we had a parcel delivered from india to Germany -All my questions regarding items and procedures were answered in detail that too in a WhatsApp chat which made everything easy for us. - pic... See more
Company replied
Another fantastic delivery with ParcelChief! This is my second time sending a parcel from Kerala all the way to my husband in Kenya, and once again, you guys knocked it out of the park. Everything arr... See more
Company replied
Very good experience in sending international parcel. This was my second parcel and i am immensely pleased with their services. Their mumbai staff (Sakina & Nadeem) are very polite and cooperative .... See more
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Company details
Written by the company
Express International Courier Services At Savings Up To 60% from India. Free Pickup & Insurance, Compare Courier Charges via DHL, FedEx, UPS, Aramex, Door to Door Smooth Delivery.
Contact info
Shop No. 19, Kesarbai Dubey Compound, Teli Galli Cross Road, Andheri East, 400069, Mumbai, India
- +91-969 969 9048
- info@parcelchief.in
- www.parcelchief.in
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Apart from the delay in delivery which…
Apart from the delay in delivery which was disappointing. However,like the swift responses from the team. Would be good if customers get to access the tracking from the day one..
September 14, 2024
Unprompted review
Reply from Parcel Chief
Dear Rakshith,
Thank you for your valuable feedback!
We apologize for the delay in delivery and understand your disappointment. We’re glad to hear that our team’s swift responses were appreciated. We also value your suggestion about providing tracking access from day one and will work on improving that.
If there's anything else we can assist you with, please feel free to let us know.
Thank you for choosing Parcel Chief!
Best Regards,
Parcel Chief Team!
Great service
I have used Parcelchief multiple times for my courier during my move to Singapore. The service is great and very professional. I also appreciate the way they try to pack stuff in small boxes for better price efficiency. Thanks for your service.
September 9, 2024
Unprompted review
Reply from Parcel Chief
Dear Krishna,
Thank you so much for sharing your experience with us!
We're delighted to hear that you found our service professional and efficient during your move to Singapore and, could help with cost-effective packing solutions.
If there's anything else we can assist you with, please feel free to let us know.
Thank you for choosing Parcel Chief!
Best Regards,
Parcel Chief Team!
One of the best parcel services out…
One of the best parcel services out there. Cheap and reliable.
September 10, 2024
Unprompted review
Reply from Parcel Chief
Dear Vaibhav,
Thank you for your valuable feedback!
We're thrilled to hear that you found our service both affordable and reliable. We look forward to assisting you again.
Thank you for choosing Parcel Chief!
Best Regards,
Parcel Chief Team!
Highly recommended
I ordered from India to Spain. Excellent service at an unbeatable price! They are very responsive, and the packaging was top-notch. Although there was a slight delay due to customs clearance, it was understandable. I'm thoroughly satisfied and will definitely order again in the future. Highly recommended!
September 4, 2024
Unprompted review
Reply from Parcel Chief
Dear Sarang,
Thank you so much for sharing your experience with us!
We're glad to hear that you were satisfied with our service, packaging, and responsiveness. We appreciate your understanding regarding the customs delay and look forward to serving you again in the future. Your recommendation means a lot to us.
If there's anything else we can assist you with, please feel free to let us know.
Thank you for choosing Parcel Chief!
Best Regards,
Parcel Chief Team!
Good service
August 30, 2024
Unprompted review
Reply from Parcel Chief
Dear Anju,
Thank you for your valuable feedback!
We're thrilled to hear that everything went smoothly and you had a good experience with Parcel Chief.
If there's anything else we can assist you with, please feel free to let us know.
Thank you for choosing Parcel Chief!
Best Regards,
Parcel Chief Team!
Delivery and response is great
I had multiple small items and some dresses. All items were received in proper condition.they gave the photo of weight and price before they pay.
Price over 20kg is 495/kg is reasonable.response was prompt and quick during the service.
August 28, 2024
Unprompted review
Reply from Parcel Chief
Dear Senthurpandian,
Thank you for your valuable feedback!
We're glad to hear that all your items arrived in proper condition and that you appreciated the transparency with the weight and price details. It's great to know that our pricing and prompt responses met your expectations.
If there's anything else we can assist you with, please feel free to let us know.
Thank you for choosing Parcel Chief!
Best Regards,
Parcel Chief Team!
Reply from Parcel Chief
Dear Jaidev,
Thank you for your valuable feedback!
We're thrilled to hear that everything went smoothly and you had a good experience with Parcel Chief.
If there's anything else we can assist you with, please feel free to let us know.
Thank you for choosing Parcel Chief!
Best Regards,
Parcel Chief Team!
Very good service...parcel packed…
Very good service...parcel packed nicely..reached my destination on time ..must recommend to all
August 14, 2024
Unprompted review
Reply from Parcel Chief
Dear Amreen,
Thank you for your valuable feedback!
We're thrilled to hear that your parcel was packed well and reached its destination on time. Your recommendation means a lot to us, and we look forward to serving you again.
Thank you for choosing Parcel Chief!
Best Regards,
Parcel Chief Team!
Shipment to University of Maryland
Recently, I did my international shipping to my daughter in Washington. It was really a wonderful service from ParcelChief and always responding to the WhatsApp. The pick up service is at ourdoorstep, which is an added advantage. Once again, thank you, International ParcelChief
August 13, 2024
Unprompted review
Reply from Parcel Chief
Dear Jackuline,
Thank you for your valuable feedback!
We're glad to hear that your parcel to Washington was delivered smoothly and that you appreciated our doorstep pickup service. Your satisfaction and feedback mean a lot to us. Looking forward to assisting you again.
Thank you for choosing Parcel Chief!
Best Regards,
Parcel Chief Team!
Parcel Chief International Delivery…
Parcel Chief International Delivery service is just great. Smooth process and clear communication. After I wrote to them online, I received a quote immediately. I then arranged a date for pickup. Spoke with their correspondent Mr. Hussain, who gave me tips on how to pack the items and also highlighted how to save space and make sure that actual weight and volumetric weight is almost the same to save the cost.
DPD was the local courier. Then at their office location in Mumbai, photos were taken of the box and all the items and it was weighed again. Cost was confirmed and payment link was sent. Once payment was done, the courier was sent out. Received the courier in UK with all items intact.... Very good service. Totally appreciate it.
August 23, 2024
Unprompted review
Reply from Parcel Chief
Dear Customer,
Thank you so much for taking the time to leave us feedback!
We’re thrilled to hear that you found our service smooth, with clear communication throughout. Mr. Hussain’s packing tips and cost-saving advice are part of our commitment to providing the best customer experience. We’re glad your parcel arrived in the UK intact, and we truly appreciate your kind words.
If there's anything else we can assist you with, please feel free to let us know.
Thank you for choosing Parcel Chief!
Best Regards,
Parcel Chief Team!
Prompt delivery and economical
I have been using the services from Parcel chief for more than a year now..they have always been reliable, economical and delivery has always been in a timely manner
August 5, 2024
Unprompted review
Reply from Parcel Chief
Dear Ss,
Thank you for being a loyal customer and for your continued trust in Parcel Chief!
We’re thrilled to hear that our reliability, affordability, and timely deliveries have consistently met your expectations over the past year. We look forward to serving you for many more years to come!
Best Regards,
ParcelChief Team!
Perfect for overseas parcel
Very well coordinated and reasonable pricing.
August 8, 2024
Unprompted review
Reply from Parcel Chief
Dear Mihul Prakash,
Thank you for your feedback!
We’re glad you found our service well coordinated and reasonably priced. Your satisfaction is important to us, and we look forward to assisting you again soon!
Best Regards,
ParcelChief Team!
Parcel chief courier is good and they…
Parcel chief courier is good and they sent quickly but the one thing I didn't like that given time to deliver by the parcel chief is failed it's took almost to 2 months to get my courier they said like 12/14 days but it's took 2 months so From next time onwards make sure that to deliver fast.
And my one of the thing Jacket was toren when it's came to my hand i don't wer it's damaged weather with the distribution or by parcel or custom . My jacket is almost 5000ruppes . So next make sure that to deliver safely..
Thank you so much ❤️.
August 20, 2024
Unprompted review
Reply from Parcel Chief
Dear Chandu cb,
Thank you for your honest feedback.
We sincerely apologize for the delay in delivering your parcel and the inconvenience it caused. We understand how important timely delivery is and regret that we fell short of the promised timeframe.
Regarding the damage to your jacket, we are very sorry to hear about this. Please know that we take such issues seriously but there are multiple other parts through which the shipment has to go through such as customs, loading, off-loading which is out of our hand. Hope you'll understand!
We truly appreciate your patience and your kind words despite the challenges. We are committed to improving our service and ensuring safe, timely deliveries moving forward.
Best Regards,
ParcelChief Team!
Really prompt and proactive team.
August 13, 2024
Unprompted review
Reply from Parcel Chief
Dear Vidya Rajaram,
Thank you for your kind words!
We're glad to hear you found our team prompt and proactive. We appreciate your support and look forward to assisting you again!
Best Regards,
ParcelChief Team!
Reply from Parcel Chief
Dear Syed Habeeb,
Thank you for your positive feedback!
We’re glad you had an excellent experience with us. Looking forward to serving you again soon!
Best Regards,
ParcelChief Team!
It was a great service
It was a great service, my documents were delivered successfully.
August 9, 2024
Unprompted review
Reply from Parcel Chief
Dear Safdar Sayed,
Thank you for sharing your experience!
We're glad to hear your documents were delivered successfully and that you had a great service with us. Looking forward to serving you again!
Best Regards,
ParcelChief Team!
Excellent service
Excellent service, we received our courier on time, Thanks
August 10, 2024
Unprompted review
Reply from Parcel Chief
Dear Rawoot,
Thank you for your kind words!
We're happy to hear your courier arrived on time. We appreciate your trust in us and look forward to serving you again!
Best Regards,
ParcelChief Team!
Wow great service mainly updates are…
Wow great service mainly updates are nice ayman is very nice he explained how it works everything the replied promptly before after transaction also nice business with parcel cheif
August 10, 2024
Unprompted review
Reply from Parcel Chief
Dear Abhishek Mamidi,
Thank you for your wonderful feedback!
We're glad Ayman could assist you and provide clear updates throughout the process. It's great to hear you had a positive experience before, during, and after the transaction. We appreciate your support and look forward to serving you again!
Best Regards,
ParcelChief Team!
Reply from Parcel Chief
Dear Asma Gangrekar
Thank you for your feedback!
We're glad you had a good experience and received your parcel on time. We appreciate your trust and look forward to serving you again!
Best Regards,
ParcelChief Team!
Globally, Parcel Chief provides the best parcel delivery service
My sincere gratitude goes out to Parcel Chief for providing me with wonderful services. It's my fifth time asking them to deliver something to an international destination. Although you won't find them outside Mumbai, they will pick up from anywhere in India.... Additionally, I want to recommend Parcel Chief, who have reasonable prices and good packaging with outstanding customer service. For delivery in the Gulf, I don't trust anyone but Parcel Chief.
August 7, 2024
Unprompted review
Reply from Parcel Chief
Dear Arooj Qureshi,
Thank you so much for your heartfelt appreciation and continued trust in Parcel Chief!
We’re honored to be your go-to courier service for international deliveries, especially to the Gulf. It’s great to know that our reasonable pricing, secure packaging, and customer service have consistently met your expectations. We look forward to serving you many more times across India and beyond!
Best regards,
ParcelChief Team!
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