Hi, This is AM Wilson from Kochi, Kerala I approach Parcel chief for sending household items and snacks to Germany. They clearly explained through email about what all are the items can be sent and ra... See more
Company replied
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Review summary
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Recently we had a parcel delivered from india to Germany -All my questions regarding items and procedures were answered in detail that too in a WhatsApp chat which made everything easy for us. - pic... See more
Company replied
Another fantastic delivery with ParcelChief! This is my second time sending a parcel from Kerala all the way to my husband in Kenya, and once again, you guys knocked it out of the park. Everything arr... See more
Company replied
Very good experience in sending international parcel. This was my second parcel and i am immensely pleased with their services. Their mumbai staff (Sakina & Nadeem) are very polite and cooperative .... See more
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Company details
Written by the company
Express International Courier Services At Savings Up To 60% from India. Free Pickup & Insurance, Compare Courier Charges via DHL, FedEx, UPS, Aramex, Door to Door Smooth Delivery.
Contact info
Shop No. 19, Kesarbai Dubey Compound, Teli Galli Cross Road, Andheri East, 400069, Mumbai, India
- +91-969 969 9048
- info@parcelchief.in
- www.parcelchief.in
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Parcel Chief is safe and secure place
Parcel Chief is a safe and secured place to ship parcels internationally. Recently I shipped one to Canada and it reached hassle free. Mr. Hussain provided great customer service with timely updates.
September 15, 2025
Unprompted review
Reply from Parcel Chief
Dear Prahathees Anbazhagan,
Thank you for your kind feedback!
We're glad to hear your parcel to Canada arrived hassle-free and that Mr. Hussain provided you with excellent customer service and timely updates. Your satisfaction is our priority, and we look forward to assisting you again.
Best regards,
ParcelChief Team!
Great Experience – Helpful, Supportive, and Reliable Service
I’d like to share my positive experience with Hussain from the courier service. Right from the beginning, when I reached out to the help desk with several inquiries about sending items from India to the USA, he was extremely helpful and patient.
Hussain not only explained the process clearly but also offered valuable suggestions whenever possible. His guidance helped me make the right decisions, including which items I could skip, making the entire process much smoother. He also kept me informed throughout about the status, which gave me great peace of mind.
Overall, my experience has been excellent, and I would gladly give Hussain and Parcel Chief an A+ rating for his outstanding support and service.
September 25, 2025
Unprompted review
Reply from Parcel Chief
Dear Swapnil,
Thank you for sharing such a wonderful experience!
We’re delighted to hear that Hussain provided you with patient, clear, and helpful support throughout your shipping process. It’s great to know his guidance and timely updates made everything smoother and gave you peace of mind.
Your A+ rating means a lot to us, and we’re proud to have team members like Hussain delivering outstanding service. We look forward to assisting you again in the future!
Best regards,
ParcelChief Team!
Thank you
Thank you. Efficient pick up, handling and delivery. Easy process to do a quote and get things moving.
August 30, 2025
Unprompted review
Reply from Parcel Chief
Dear Avinash Samuel,
Thank you for your feedback!
We’re glad you found the pickup, handling, and delivery efficient, and that the quoting process was easy and smooth. We look forward to serving you again!
Best regards,
ParcelChief Team!
Prompt and hassle-free support.
September 29, 2025
Unprompted review
Reply from Parcel Chief
Dear Shital Sonare,
Thank you for your kind words!
We’re glad to hear you found our support prompt and hassle-free. Looking forward to assisting you again!
Best regards,
ParcelChief Team!
Excellent service at most reasonable…
Excellent service at most reasonable price. You are my default choice for all international courier service. Thank you!
Keep up your good work!
September 12, 2025
Unprompted review
Reply from Parcel Chief
Dear Rajesh Kanna,
Thank you for your wonderful feedback!
We’re honored to be your default choice for international courier services and delighted that you find our service excellent and reasonably priced. Your encouragement means a lot to us!
We look forward to continuing to serve you with the same dedication.
Best regards,
ParcelChief Team!
Great service and delivery
Great service and delivery. Sent some glass items along with quite a frw other items from Mumbai to the UK and they arrived without any damage. The Parcel Chief team was very responsive with answering any queries during the entire process. Will definitely use Parcel Chief in the future.
September 17, 2025
Unprompted review
Reply from Parcel Chief
Dear Dan,
Thank you for your wonderful feedback!
We’re happy to hear your glass items and other parcels arrived safely from Mumbai to the UK. Our team takes pride in being responsive and supporting you throughout the process. We look forward to serving you again in the future!
Best regards,
Parcelchief Team!
Good
Good, fast and professional service. The home pick process was easy and convenient.
September 9, 2025
Unprompted review
Reply from Parcel Chief
Dear Sachin,
Thank you for your positive feedback!
We’re glad you found our service good, fast, and professional. It’s great to hear that the home pickup process was easy and convenient for you.
Best regards,
Parcelchief Team!
Good - In a short period of time they quickly…
In a short period of time they quickly arranged for pickup and was accomadative enough to increase the number of boxes in the last minute . Most of the items reached very safely without damage
September 4, 2025
Unprompted review
Reply from Parcel Chief
Dear Prnmaa,
Thank you for your feedback!
We’re happy to hear we could quickly arrange pickup and accommodate your last-minute changes. It’s great that most of your items reached safely without any damage.
Best regards,
Parcelchief Team!
Absolutely Horrible Experience
Absolutely Horrible Experience – Damaged Items, Missing Package, No Accountability!
I am beyond frustrated and angry with the appalling service I received from Parcel Chief. I entrusted them with my cargo, expecting a basic level of care and professionalism, but what I received was a disaster from start to finish.
When my shipment finally arrived, I was horrified to discover:
TWO plastic storage boxes completely broken, beyond repair.
My rice cooker was visibly damaged and unusable.
One of my most valuable items – a living room lampshade – is completely missing and has yet to be located or explained.
ALL of my luggage was delivered soaking wet. Clothes were drenched, smelly, and ruined – it was clear they had been sitting in water for some time.
To make matters worse, I have been chasing them for over 7 days, repeatedly asking for a resolution, some accountability, or at least an update. The only response I've received is that their representative is waiting for DPD, a third-party service in the UK, to respond and cannot provide a resolution until then. This is just more stalling and complete negligence.
Parcel Chief has shown zero customer service, no responsibility for the damages and losses, and clearly no respect for their customers' belongings.
This is completely unacceptable. I will never use their service again and strongly urge others to think twice before trusting this company with anything valuable. You might as well throw your items in the ocean – at least then you’d know what happened to them.
September 16, 2025
Unprompted review
Reply from Parcel Chief
Dear Mohit,
We sincerely apologize for the distressing experience you've had with Parcel Chief. We take full accountability for the issues you've encountered and are actively following up with DPD to resolve the situation. Please understand that such matters require time for thorough investigation, which cannot be completed in just a day or two.
We’ve been providing consistent customer support whether by responding to the email or calls, we will not abandon your case. We are working diligently to find a resolution and ensure that your concerns are addressed.
We deeply regret the inconvenience and frustration caused, and we appreciate your patience as we continue to work on resolving this.
Best Regards,
Parcel Chief Team!
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
I had a wonderful experience with ParcelChief. The process was smooth, hassle-free, and my parcel was delivered on time in perfect condition. It was also budget-friendly compared to other options. Special thanks to Sakeena, who helped me throughout the journey — from arranging pickup at my doorstep until it safely reached the hands of my brother. I truly appreciate the professionalism and excellent customer service. Highly recommend ParcelChief for reliable and affordable international courier services.
September 8, 2025
Unprompted review
Reply from Parcel Chief
Dear Akshara v a,
Thank you for your heartfelt feedback!
We’re thrilled to hear that your entire shipping experience with ParcelChief was smooth, hassle-free, and budget-friendly. It’s wonderful that your parcel arrived on time and in perfect condition, and we’re especially glad that Sakeena provided excellent support throughout—from doorstep pickup to safe delivery to your brother. Our team takes great pride in professionalism and customer service, and your kind words truly motivate us to keep delivering reliable and affordable international courier services. We deeply appreciate your high recommendation and look forward to serving you again!
Best regards,
Parcelchief Team!
My delivery was from Bangalore to…
My delivery was from Bangalore to Dubai. The packaging was excellent and I got my things delivered within 6days. Price is also very reasonable compared to other courier services.
September 20, 2025
Unprompted review
Reply from Parcel Chief
Dear Janaranjani,
Thank you for your feedback!
We’re glad you found our packaging excellent and pricing reasonable. Happy to hear your shipment reached Dubai quickly in just 6 days!
Best regards,
Parcelchief Team!
Reply from Parcel Chief
Dear Akanksha Kaushal,
Thank you for your kind words!
We’re thrilled you had a great experience and truly appreciate your recommendation.
Best regards,
Parcelchief Team!
Very smooth process
Very smooth process. Received my courier from India to UK in just a week. Packing was really good and all the items remained intact. Very prompt responses from the team
September 19, 2025
Unprompted review
Reply from Parcel Chief
Dear Ranjani Palyam,
Thank you for your wonderful feedback!
We’re glad the process was smooth and your courier reached the UK in just a week. It’s great to hear the packing kept your items intact and that our team was prompt in responding.
Best regards,
Parcelchief Team!
thanks for the easy and smooth process…
thanks for the easy and smooth process to send the parcel from india to australia
September 18, 2025
Unprompted review
Reply from Parcel Chief
Dear Maheshsabarish Kumar,
Thank you for your kind words!
We’re glad to hear that sending your parcel from India to Australia was easy and smooth. We appreciate your trust in our service.
Best regards,
Parcelchief Team!
Affordable & safe
Used their services to send parcel from India to New Zealand. It arrived safely in 16 working days. Compared to other courier services their quote was most affordable.
September 17, 2025
Unprompted review
Reply from Parcel Chief
Dear Neelam Kapoor,
Thank you for choosing Parcelchief for your shipment from India to New Zealand!
We’re glad your parcel arrived safely within 16 working days and that you found our pricing affordable compared to others. We appreciate your trust in us.
Best regards,
Parcelchief Team!
Great service from Parcel chief with…
Great service from Parcel chief with very prompt response and timely delivery of the package to my home. I have been using this service for the past few years to deliver my parcel from India to UK and I highly recommend you to contact this service team for assistance with your parcel delivery across the world.
August 14, 2025
Unprompted review
Reply from Parcel Chief
Dear Bini,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you’ve had such a positive experience with our service. Providing prompt and reliable delivery is always our top priority, and it’s great to know that we’ve been able to meet your expectations consistently over the years. We look forward to assisting you with your future parcel deliveries! Thanks again for choosing us.
Best Regards,
Parcel Chief Team!
Excellent
Highly recommend Parcel chief . excellent customer service, reliability, competitive pricing, and efficient, timely delivery - all are top notch.
September 16, 2025
Unprompted review
Reply from Parcel Chief
Dear Lin,
Thank you so much for the glowing review!
We’re delighted to hear that you’ve had such a positive experience with Parcel Chef. Our team is committed to providing excellent customer service, reliable delivery, and competitive pricing, so it’s wonderful to know that we’ve been able to meet your expectations. Thanks again for choosing Parcel Chef!
Best Regards,
Parcel Chief Team!
Parcel received safely and packing was…
Parcel received safely and packing was done very well. Very responsive staff.
September 11, 2025
Unprompted review
Reply from Parcel Chief
Dear Nandini Rajesh,
Thank you for your feedback!
We’re glad to hear your parcel was received safely and that you were happy with the packing. Our team takes pride in being responsive and handling every shipment with care. We appreciate your support!
Best Regards,
Parcel Chief Team!
On time delivery with affordable price…
On time delivery with affordable price and door to door pick up and drop
September 5, 2025
Unprompted review
Reply from Parcel Chief
Dear Sijo George,
Thank you for your kind words!
We're pleased to know you were satisfied with our on-time delivery, affordable pricing, and convenient door-to-door service. Your feedback motivates us to keep delivering a smooth and hassle-free experience.
Best Regards,
Parcel Chief Team!
Affordable and quick service
Had a very smooth and amazing experience with Parcel Chief. Really affordable along quick delivery and pick-up even during festive week. Best part is the kind and responsive customer support team to resolve numerous doubts anytime. Would definitely recommend this to other people looking for a quick and affordable abroad courier service.
September 12, 2025
Unprompted review
Reply from Parcel Chief
Dear Navin B,
Thank you for taking the time to share your experience with us!
We're so pleased to know that everything went smoothly and that you found our service both affordable and efficient, even during the festive season. Your kind words about our customer support truly mean a lot to the entire team.
We're grateful for your trust and recommendation — it motivates us to keep delivering our best every day.
Best Regards,
Parcel Chief Team
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