Hi, This is AM Wilson from Kochi, Kerala I approach Parcel chief for sending household items and snacks to Germany. They clearly explained through email about what all are the items can be sent and ra... See more
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Review summary
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Recently we had a parcel delivered from india to Germany -All my questions regarding items and procedures were answered in detail that too in a WhatsApp chat which made everything easy for us. - pic... See more
Company replied
Another fantastic delivery with ParcelChief! This is my second time sending a parcel from Kerala all the way to my husband in Kenya, and once again, you guys knocked it out of the park. Everything arr... See more
Company replied
Very good experience in sending international parcel. This was my second parcel and i am immensely pleased with their services. Their mumbai staff (Sakina & Nadeem) are very polite and cooperative .... See more
Company replied
Company details
Written by the company
Express International Courier Services At Savings Up To 60% from India. Free Pickup & Insurance, Compare Courier Charges via DHL, FedEx, UPS, Aramex, Door to Door Smooth Delivery.
Contact info
Shop No. 19, Kesarbai Dubey Compound, Teli Galli Cross Road, Andheri East, 400069, Mumbai, India
- +91-969 969 9048
- info@parcelchief.in
- www.parcelchief.in
4.8
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Team Parcel Chief ! Great Job
Excellent and quick pickup. Reasonable charges. Updated information continuously. Ms Sakina is fabulous in customer handling. Keep it up!!
July 28, 2025
Unprompted review
Reply from Parcel Chief
Dear Gopal Gusain,
Thank you for your kind words and for sharing your experience with Parcel Chief.
We’re delighted to hear that Ms. Sakeena provided you with exceptional support and went above and beyond to assist you. It’s great to know that your parcel to Amsterdam was handled efficiently and that you found our service reliable from door to door. Your encouragement means a lot to us, and we’ll be sure to share your compliments with Sakeena.
Looking forward to continuing to serve you with the same dedication.
Best Regards,
ParcelChief Team!
Reliable and trustworthy courier…
Reliable and trustworthy courier services in the market at an affordable price. The parcel reached UK from Gandhinagar Gujarat in nine days, which is commendable at a very affordable price. kudos to the team. Highly recommended.
July 26, 2025
Unprompted review
Reply from Parcel Chief
Dear Stephie Chang,
Thank you for your kind words!
We’re so happy to hear that your parcel from Gandhinagar to the UK arrived safely in just 9 days. It’s great to know you were pleased with both our service and pricing. Your support means a lot to us, and we look forward to helping you with your future shipments!
Best regards,
ParcelChief Team!
Thanks for so fast delivery
Thanks for so fast delivery, the parcel has been received at the destination. Your service is really great and reliable.
July 28, 2025
Unprompted review
Reply from Parcel Chief
Dear Yogesh Mohan,
Thank you for your kind words!
We’re delighted to hear that your parcel arrived quickly and safely. Your trust in our service means a lot to us.
We look forward to assisting you again soon!
Best regards,
ParcelChief Team!
Reply from Parcel Chief
Dear Suva Pixel
Thank you for your feedback! We’re glad to hear you were satisfied with our quick delivery and prompt response.
We look forward to serving you again.
Best regards,
ParcelChief Team!
I feel so thankful to this parcel chief…
I feel so thankful to this parcel chief service in delivering from India to uk ,Thank you for the fast and efficient delivery of my recent parcel. It arrived much sooner than expected and in perfect condition, which I really appreciate. Your service is a cut above the rest!" This highlights the speed, condition, and overall positive experience with the delivery
July 14, 2025
Unprompted review
Reply from Parcel Chief
Dear Ellen,
Thank you so much for your kind words and for choosing Parcel Chief for your shipment from India to the UK.
We’re thrilled to hear that your parcel arrived faster than expected and in perfect condition. Your appreciation truly means a lot to us, and we’re glad to have provided a service that stands out for you. We look forward to continuing to deliver the same level of speed and care for all your future shipments.
Best regards,
ParcelChief Team!
Value for Money - service -
Very good experience in sending international parcel. This was my second parcel and i am immensely pleased with their services. Their mumbai staff (Sakina & Nadeem) are very polite and cooperative . No hassles at all. Everything including packing of the box was taken care of by Parcelchief representative and to say - the parcel was received safely in Canada within 6-7 days and absolutely as we sent it. no damaged box or damaged items . Just perfect. just as we wanted it to be delivered. Their rates are also very reasonable as compared to other couriers. Thank you Parcel Chief -
July 19, 2025
Unprompted review
Reply from Parcel Chief
Dear Firuzi Nava,
Thank you so much for your detailed and encouraging feedback!
We’re truly grateful for your continued trust in our services. It’s wonderful to hear that your second international shipment went smoothly and arrived in Canada safely and on time. We're especially glad that Sakina and Nadeem from our Mumbai team made your experience even better with their polite and cooperative support.
Taking care of everything from packing to delivery is part of our commitment to hassle-free service, and we're so happy to know we met your expectations. Thank you once again for choosing Parcel Chief — we look forward to assisting you with many more successful deliveries!
Best Regards,
ParcelChief Team!
Awesome courier experience from india to Netherlands
I'm so happy with the service I received from this courier company for sending a parcel from India to the Netherlands! From the very beginning, everything was handled with such professionalism and care. My package reached me in just under 15 days, exactly as promised, and it was a true door-to-door service—no stress, no follow-ups, just smooth and timely delivery.
What impressed me even more was the regular and accurate updates we received throughout the journey. It was so reassuring to know exactly where the parcel was at each step—it really showed how organized and customer-focused they are.
The entire process was completely hassle-free, and the pricing was very reasonable too. It's rare to find such reliable international shipping with this level of transparency and service.
I would highly recommend them to anyone looking for safe, timely, and trustworthy delivery overseas. A big thank you for making this such a pleasant experience!
July 1, 2025
Unprompted review
Reply from Parcel Chief
Dear Shivangi Kumari Shaw,
Thank you so much for your detailed and kind feedback!
We’re thrilled to hear that your parcel to the Netherlands was delivered smoothly and on time. Providing a stress-free, door-to-door experience with clear communication is exactly what we aim for, and it's great to know we met your expectations.
Your appreciation truly motivates our team to keep delivering reliable and customer-focused service. We’re grateful for your recommendation and look forward to assisting you again in the future!
Best regards,
ParcelChief Team!
We are very Happy and satisfied with…
We are very Happy and satisfied with the service
July 1, 2025
Unprompted review
Reply from Parcel Chief
Dear Malathy Preethi,
Thank you for your kind words!
We're glad you were satisfied with our service and look forward to serving you again.
Best regards,
ParcelChief Team!
Hussain & team & parcel chief have been…
Hussain & team & parcel chief have been quite helpful.
May 12, 2025
Unprompted review
Reply from Parcel Chief
Dear Ranjeet Nair,
Thank you for your kind words!
We're glad to hear that Hussain, the team, and Parcel Chief were able to assist you well. Your appreciation means a lot, and we look forward to serving you again!
Best Regards,
ParcelChief Team!
The parcel delivery service was great
The parcel delivery service was great! It was packed well and delivered on promised timelines. I got stuff delivered to my sister in UK. They deliver almost all things that falls under the guidelines and would also suggest if something can't be send prior to avoid confusion and delays
June 30, 2025
Unprompted review
Reply from Parcel Chief
Dear Christina Brahmakulam,
Thank you for your wonderful feedback!
We're delighted to hear your parcel reached your sister in the UK on time and in perfect condition. It's great to know you appreciated our guidance and support throughout the process. We look forward to assisting you again soon!
Best Regards,
ParcelChief Team!
Absolutely amazing service from Parcel…
Absolutely amazing service from Parcel Chief! I had the pleasure of interacting with Sakina, who ensured my parcel was picked up the very next day and delivered to the USA within 5-7 days — exactly as promised. The entire process was smooth and stress-free.
Booking was easy, delivery was quick, and their customer service is super prompt — they respond within minutes! Highly impressed and will definitely use their service again
July 21, 2025
Unprompted review
Reply from Parcel Chief
Dear Aaliyah Khan,
Thank you so much for your kind words!
We're thrilled to hear you had such a smooth and positive experience with us. Sakina and the team will be glad to know their efforts made a difference. We truly appreciate your trust and look forward to serving you again soon!
Best Regards,
ParcelChief Team!
Reply from Parcel Chief
Dear MD Mansoor
Thank you for your kind words!
We're thrilled to know you were happy with our service. We truly appreciate your support and look forward to assisting you again.
Best regards,
ParcelChief Team!
The parcel was delivered late, but overall the service was nice.
Overall, the service was satisfactory, but in my instance, they failed to handle delivery-end customs clearance and failed to deliver the package on time. Customer service is good else.
July 4, 2025
Unprompted review
Reply from Parcel Chief
Dear Udhayakumar E,
Thank you for your feedback.
We’re glad to hear you were satisfied with our customer service, though we regret that your experience with customs clearance and delivery timing did not meet expectations.
Please accept our sincere apologies for the inconvenience caused. We take such feedback seriously and are actively working to improve our coordination on international shipments to avoid such issues in the future.
We appreciate your patience and hope to see you again,
Best regards,
ParcelChief Team!
It was a smooth experience from start…
It was a smooth experience from start to end. Wanted to get parcel from Bengaluru to Australia and initially was bit worried since it was first time using parcel chief. Hussain made the process easy with timely communication and update. Reasonably priced and parcel was delivered on time. Will use their service again.
June 17, 2025
Unprompted review
Reply from Parcel Chief
Dear Ashwini D'souza,
Thank you for your kind words!
We're glad to hear that your experience with Parcel Chief was smooth and that Hussain could assist you effectively. It's great to know the parcel reached Australia on time and at a reasonable cost. We appreciate your trust and look forward to serving you again in the future.
Best Regards,
ParcelChief Team!
Parcel chief, A great international courier service
I'm happy to share that the parcel moved securely and rapidly from Mumbai to Aberdeen, UK . I found Parcel Chief a good and reliable courier agency.
However, I'm unhappy with the inland courier who took it 10 days to carry it from my hometown to Mumbai.
June 30, 2025
Unprompted review
Reply from Parcel Chief
Dear Debanik Mitra,
Thank you for sharing your experience.
We're pleased to hear that your parcel reached Aberdeen securely and swiftly, and that you found Parcel Chief to be reliable. We understand your concern regarding the delay with the inland courier service and truly regret any inconvenience caused. Your feedback helps us work on improving end-to-end efficiency, and we appreciate your patience. Looking forward to serving you again with an even smoother experience.
Best Regards,
ParcelChief Team!
Parcel chief is so caring about your…
Parcel chief is so caring about your parcel, can't be emagine. 💯 Trust services.
I love his service
June 18, 2025
Unprompted review
Reply from Parcel Chief
Dear Akshay Joshi,
Thank you so much for your kind words!
We're thrilled to hear you had a great experience with Parcel Chief. Your trust means everything to us!
Best Regards,
ParcelChief Team!
Great service with timely response
This is my first time with parcel chief, the team is very supportive and responsible
July 12, 2025
Unprompted review
Reply from Parcel Chief
Dear Chaithanya Kumar,
Thank you for choosing Parcel Chief!
We're glad to hear your first experience was a positive one. Our team is always here to help—looking forward to serving you again!
Best Regards,
ParcelChief Team!
It was an amazing service they are…
It was an amazing service they are professionals that do there job perfectly I got the parcel delivered within a week it was the fastest service I could possibly get keep up the good work
July 9, 2025
Unprompted review
Reply from Parcel Chief
Dear Inayat Singh,
Thank you so much for your kind words!
We’re delighted to know you had such a positive experience and that your parcel was delivered within a week — that’s exactly the level of service we strive for.
We’re glad to have earned your trust and look forward to serving you again soon.
Best Regards,
ParcelChief Team!
Highly Recommended for everone
Hi, This is AM Wilson from Kochi, Kerala I approach Parcel chief for sending household items and snacks to Germany. They clearly explained through email about what all are the items can be sent and rates for courier charges and time duration to deliver. Then I took photographs of items and total weight and dimensions of the package after their confirmation i packed items and informed. They arranged pickup from my door with tracking ID every update they delivered in time. The rates are very affordable with no hiden charges and especially Sakeena Ma'am thank u for all the updates. Thank u Parcel Chief service.
July 9, 2025
Unprompted review
Reply from Parcel Chief
Dear AM Wilson,
Thank you so much for your kind words and detailed feedback!
We're delighted to hear that you had a smooth and satisfying experience with Parcel Chief. It was our pleasure to assist you, and we’re especially glad that Sakeena Ma'am could support you throughout the process.
We truly appreciate your trust in our service and look forward to helping you again in the future.
Best Regards,
Parcel Chief Team!
Highly Recommend ParcelChief
I had a great experience with ParcelChief! The team was very responsive and helped me with all the documentation and customs process. The parcel was delivered on time and in good condition. Really appreciate the regular tracking updates and smooth handling. Highly recommend! Also special thanks to hussain for all the help, patience, prompt responses.
June 10, 2025
Unprompted review
Reply from Parcel Chief
Dear Rakhee Roy,
Thank you so much for taking the time to share your positive experience!
We're thrilled to hear that our team, especially Hussain, was able to assist you effectively with the documentation, customs process, and keeping your parcel on track for timely delivery. Your kind words mean a lot to us! We always strive for excellent service, and it’s wonderful to know we met your expectations.
Best Regards,
Parcel Chief Team!
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