Park Cameras Reviews 17,938

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and knowledgeable staff who make interactions pleasant and efficient. Many reviewers are impressed with the quality of products, often finding items in better condition than described, sometimes even appearing brand new. The delivery service is frequently mentioned as quick and reliable, with many orders arriving the very next day, well-packaged and secure. People also appreciate the competitive pricing, often finding deals significantly better than other retailers. However, some customers experienced issues with delivery not meeting the promised timeframe, despite ordering for next-day arrival. A few others also felt that a product they received was unfit for its intended purpose, leading to dissatisfaction with the purchase.

What people talk about most

Product

Clients share positive opinions on product, often praising the immaculate condition of used items, with some... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, fast, and... See more

Price

Reviewers mention positive feedback about price, consistently finding competitive rates and excellent value.... See more

Quality

People report positive experiences with quality, often describing items as brand new, immaculate, or in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Park Cameras were absolutely great. Very quickly valued the cameras we wanted to sell and answered all our questions along the way. Arranged for a DPD pick up, which happened very swiftly and inspecte... See more

Rated 5 out of 5 stars

I really can’t speak highly enough about the service I have received from Park Cameras. I wasn’t completely sure which lens I needed, so I emailed for advice and I got an immediate and very helpful re... See more

Rated 5 out of 5 stars

Absolutely amazing quick delivery. I was due to go away to take shots at bird reserves in Somerset and 3 days before my cameras shutter curtain gave up. The Canon 90d that I ordered was packed and sen... See more

Company replied

Rated 5 out of 5 stars

Really pleased with my purchase of a second hand camera lens which was in excellent condition. Delivery was quick. Before purchasing I asked for some advise via email and promptly received a reply. Pa... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very happy with Parks Cameras

Very happy with Parks Cameras. I have bought several cameras from them before along with lots of accessories. Selling equipment back to them was easy and their quote was higher than expected. They have a deep understanding of their industry and their customer service is second to none.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Burgess Hill store, excellent company.

Went to the Burgess hill store after a terrible experience with another camera dealer.

The store is outstanding, clean and professional, just looks great.

Purchased an X-T5 in used condition, when I got it the thing was brand new with a 1000 clicks on the shutter.

Store assistant I think the name was Dan, Great guy and was patient while my daughter insisted on offering him soggy wotsits.

Honestly will go back and wont use any other camera store going forward.

would be nice to have a 12 month warranty instead of 6 but I feel the price reflects this as they very reasonably priced.

Will be permanent customer going forward.

May 17, 2026
Unprompted review
Rated 4 out of 5 stars

Package arrived on time

Package arrived on time, safely wrapped in an appropriate{not too big} box. Binoculars were pristine, as advertised and at a very competitive price.

May 18, 2026
Rated 5 out of 5 stars

I tried several online quotes, but…

I tried several online quotes from different companies including Wex and London Camera Company for a boxed Nikon D3500. All offered me £200 or quite a bit less. Park Cameras quoted £245, so I opted for Park. Once I had sent the camera off to them, they got back to me and INCREASED their offer to £263! I was assuming it would go down, but no. After accepting, the money reached my account within a couple of days. I am very happy with Park Cameras and will be recommending them to anyone who asks.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful advice and support from…

Really helpful advice and support from Peter at Haywards Heath, an excellent service which clarified my decisions. Thank you to the chap in the London branch who took the time to show me both cameras. Excellent and regular updates from DPD for the delivery, which also put my mind at ease. I would thoroughly recommend Park Cameras 🙏

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service again

Exceptional service again, this is the third lens I've sold to Park Cameras this year, each time the quote has been higher than MPB's offer.
Simple to use website, payment received without a hitch within 48 hours.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Used department very good

Used department very good. Quick in responding to initial enquiry, very easy procedure for sending them your used gear (they paid). They were quick in inspecting the gear and honoured their original quote. Coudn't be happier.

May 20, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Absolutely amazing quick delivery

Absolutely amazing quick delivery. I was due to go away to take shots at bird reserves in Somerset and 3 days before my cameras shutter curtain gave up. The Canon 90d that I ordered was packed and sent immediately my order went in and arrived in time to try it out before I set off. Thank you

May 11, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Fair prices and knowledgeable service

A very fair price for a second-hand item which was shipped promptly and efficiently. This is the most recent of many transactions with Park Cameras and I have always found them to be helpful, knowledgeable and reasonably priced. Will buy again.

November 3, 2025
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

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