Park Cameras Reviews 17,938

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and knowledgeable staff who make interactions pleasant and efficient. Many reviewers are impressed with the quality of products, often finding items in better condition than described, sometimes even appearing brand new. The delivery service is frequently mentioned as quick and reliable, with many orders arriving the very next day, well-packaged and secure. People also appreciate the competitive pricing, often finding deals significantly better than other retailers. However, some customers experienced issues with delivery not meeting the promised timeframe, despite ordering for next-day arrival. A few others also felt that a product they received was unfit for its intended purpose, leading to dissatisfaction with the purchase.

What people talk about most

Product

Clients share positive opinions on product, often praising the immaculate condition of used items, with some... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, fast, and... See more

Price

Reviewers mention positive feedback about price, consistently finding competitive rates and excellent value.... See more

Quality

People report positive experiences with quality, often describing items as brand new, immaculate, or in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Park Cameras were absolutely great. Very quickly valued the cameras we wanted to sell and answered all our questions along the way. Arranged for a DPD pick up, which happened very swiftly and inspecte... See more

Rated 5 out of 5 stars

I really can’t speak highly enough about the service I have received from Park Cameras. I wasn’t completely sure which lens I needed, so I emailed for advice and I got an immediate and very helpful re... See more

Rated 5 out of 5 stars

Absolutely amazing quick delivery. I was due to go away to take shots at bird reserves in Somerset and 3 days before my cameras shutter curtain gave up. The Canon 90d that I ordered was packed and sen... See more

Company replied

Rated 5 out of 5 stars

Really pleased with my purchase of a second hand camera lens which was in excellent condition. Delivery was quick. Before purchasing I asked for some advise via email and promptly received a reply. Pa... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Service as Usual

Purchased a new lens. Great website, excellent prices and delivered following day. Great service as usual. Thank you

May 14, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Great communication from the team

Great communication from the team, friendly! Love my canon g7x mark 3! Fast delivery options but can also collect for the stores.

May 18, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

My experience with Park Cameras was… great!

My experience with Park Cameras was great. I wanted to exchange an item and Gabe made the exchange very simple and straight forward. Couldn’t recommend highly enough!

May 18, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
I will pass on your kind comments to Gabe, he will be delighted he was able to help.
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Nikon z lens

My experience with park cameras was quick and easy. The item i bought was spot on just what i wanted . Would use park again.

May 18, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Excellent price and service

Excellent price and service. Arrived without any issue, Really pleased and would shop with Park Cameras again.

May 18, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Excellent as always

Excellent as always, various purchases over the last 10 years, never any issues so can highly recommend.

April 28, 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review and for your feedback :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Reliable

Great service. Price was competitive and my item was shipped quickly and packaged securely.

May 18, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Thank You Customer support

I cannot praise the customer support people enough for the way they helped me manage to ordering and payment cycle.

May 18, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

My Used Leica Experience.

Used product was as advertised and in lovely condition. Very well packed, very fairly priced and very quickly dispatched.

I go to Park because they do not sponsor half of YouTube, but they do a really good job.

May 18, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Great product

Great product. Good price Fast delivery Thanks

May 18, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)

Rated 5 out of 5 stars

Well packed delivery

Well packed delivery. Notified of progress of order.

May 18, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Gosia & Customer Care team.

Rated 5 out of 5 stars

Great price for the R8 camera and two…

Great price for the R8 camera and two lenses. Rapid email response to my concerns over possible shipping delays. Delivered in 6 working days! Delighted with my purchase and would happily use them again.

May 7, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

Rated 5 out of 5 stars

Just an excellent company

Just an excellent company. Great service. No problems at all.

May 18, 2026
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.

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