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Parker Prestige Reviews 

1,068
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 304 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and not pushy, making the car buying process a pleasure. The overall service, from initial inquiry to driving away, is frequently described as excellent, smooth, and efficient. Customers are consistently satisfied with the quality of the vehicles, which are accurately described and often exceed expectations. Many reviewers highlight exceptional customer service and after-sales support, with issues being handled quickly and professionally. People appreciate the clear communication and the stress-free, enjoyable experience of purchasing their new car.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Reviewers mention positive feedback about service, consistently highlighting excellent and professional... See more

Product

People report positive experiences with the product, often praising the quality and condition of the... See more

User experience

Customers had positive experiences with user experience, describing it as excellent, enjoyable, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great example of what a Car Sales Garage should be. From a seamless purchasing experience with Nathan to an easy handover with Craig, nothing but praise for this Garage. Furthermore, after d... See more

Company replied

Rated 5 out of 5 stars

Brilliant Garage, we found our dream car online and called them up to reserve the car, the process was fast and easy from start to finish and Craig was helpful, we then made the 500 mile round trip to... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

Bought a Mercedes EQS from Craig at Parker Prestige in July 2026. The entire experience was enjoyable and professional from start to finish. At no point was there any pressure put on, we had a very go... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(1,068)

284 reviews in the last 12 months

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Rated 5 out of 5 stars

Smooth and efficient purchase

We dealt with Jack who was extremely polite and helpful, aslo very knowledgeable and had all the answers to our questions regarding the vehicle and warranty package. We now have a fantastic car which was a pleasure to purchase. From initial test drive to collection was smooth and straight forward. We will definitely be back when we fancy something different.

December 29, 2025
Unprompted review
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Reply from Parker Prestige

Thank you for taking the time to leave such a positive review. We’re delighted to hear that Jack looked after you so well and was able to answer all your questions clearly regarding the vehicle and warranty. It’s great to know the whole process, from test drive to collection, was smooth and straightforward, and that you’re enjoying your new car.

Rated 5 out of 5 stars

I dealt with Tony and he got me the car…

I dealt with Tony and he got me the car I wanted with zero hassle.
Quick and easy.
All staff were helpful

January 8, 2026
Unprompted review
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Reply from Parker Prestige

We’re pleased to hear that Tony was able to secure the car you wanted with zero hassle and make the process quick and easy. It’s also great to know the wider team were helpful throughout. We really appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great Service

Great experience dealing with Craig and Sam. Very professional and friendly. No pushy sales talk, also got a good deal on my part exchange, a real pleasure to deal with, and the vehicle I bought is great and as advertised. Would definitely recommend Parkers Prestige and will go back for my next purchase in the future.

December 30, 2025
Unprompted review
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Reply from Parker Prestige

Thank you for taking the time to share your experience. We’re delighted to hear that Craig and Sam provided a professional, friendly, and pressure-free service, and that you were pleased with both your part exchange and your new vehicle. We look forward to welcoming you back when it’s time for your next purchase.

Rated 5 out of 5 stars

I approached Nathan from Parker…

I approached Nathan from Parker Prestige after seeing an advert for a Volvo V90 on TikTok. The extensive video encouraged me to place a deposit as it ticked all the boxes for me and within a few days I had arranged a visit to buy and trade my car in - Nathan was very knowledgeable, there was no high pressure sales and was very pleased and impressed with the whole experience- after the transaction they also agreed to buy my motorbike- very pleased with the service and my new Car

December 23, 2025
Unprompted review
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Reply from Parker Prestige

Thank you for your fantastic review. We’re pleased to hear that Nathan’s detailed video and knowledgeable, no-pressure approach gave you the confidence to proceed and that the whole process, including your part exchange and motorbike sale, was handled smoothly. Enjoy your new Volvo V90, and thank you for choosing Parker Prestige.

Rated 5 out of 5 stars

Parker prestige are excellent

Parker prestige seem like a very professional outfit. No pushy sales people whatsoever because that’s something I really don’t like. Really polite, really helpful and they explained everything very clearly. My salesman was Craig and I would give him 10 out of 10. Also, it’s the nicest car I’ve ever had, so if you want a nice car that you know is legit and has had all of its checks, I recommend them.

January 1, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for your excellent feedback. We’re pleased to hear you found the experience professional, clear, and pressure-free, as that is exactly how we aim to operate. We’re also delighted that you’re enjoying the car and that it’s the nicest you’ve owned. Thank you for the recommendation

Rated 5 out of 5 stars

Couldn’t recommend these guys enough

Couldn’t recommend these guys enough. Easy and smooth process. They couldn’t do enough for you. Thank you 😁

December 29, 2025
Unprompted review
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Reply from Parker Prestige

Thank you for the great review. We’re really pleased to hear you found the process easy and smooth and felt well looked after throughout. Your recommendation is greatly appreciated, and we hope to welcome you back again in the future.

Rated 5 out of 5 stars

First-class service from Jack at Parkers Prestige

I had a great experience dealing with Jack at Parkers Prestige when buying my AMG GT63s.

From start to finish, Jack was professional, knowledgeable, and genuinely helpful. He made the whole process smooth and stress-free, kept me updated at every stage, and was always available to answer any questions I had. There was no pressure at any point — just honest advice and great customer service.

The car was exactly as described, and everything was handled efficiently and transparently. You can tell Jack really cares about making sure the customer is happy, not just making a sale.

I wouldn’t hesitate to recommend Jack and Parkers Prestige to anyone looking for a high-quality car and a proper buying experience. Thanks again for making it such an easy and enjoyable purchase.

December 29, 2025
Unprompted review
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Reply from Parker Prestige

Thank you for taking the time to leave such a detailed review. We’re delighted to hear about your experience purchasing the AMG GT63s and that Jack looked after you so well throughout the process.

Your comments about the smooth, transparent, and pressure-free experience mean a great deal to us, as that is exactly the standard we aim to deliver.

Thank you again for your recommendation, and we look forward to welcoming you back to Parker Prestige in the future.

Rated 5 out of 5 stars

from the very first phone call to then…

from the very first phone call to then picking the car up parker’s prestige have been a delight to work with. no hassle no problems just so easy to work with and made the deal happen with no stress. the car was exactly as described and in perfect condition so i really can’t complain 🙌

December 16, 2025
Unprompted review
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Reply from Parker Prestige

Thank you for taking the time to leave such a positive review. We’re delighted to hear that the experience was smooth and hassle-free from first contact through to collection, and that the vehicle was exactly as described.

Rated 5 out of 5 stars

Tony was brilliant

Tony was brilliant, a coffee before even sitting down. Went above and beyond with everything. Couldn’t recommend enough my, see you again when the cars due to change. 👍

December 24, 2025
Unprompted review
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Reply from Parker Prestige

Thank you for your kind review. We’re pleased to hear Tony went above and beyond to make your experience so welcoming and straightforward. Your recommendation means a great deal to us, and we look forward to seeing you again when it’s time to change your car.

Rated 5 out of 5 stars

Tony and the team are great

Tony and the team are great, the car was exactly as described. On collection day we were greeted with a nice brew and went for a test drive. Everything was simple and relaxed. The dealer has great reviews and rightly so. Thank you for your help and a lovely car

December 12, 2025
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear that Tony and the team made the experience simple and relaxed, and that the car was exactly as described. It’s great to know you felt well looked after from collection to test drive. Enjoy your new car, and thank you again for choosing Parker Prestige.

Rated 5 out of 5 stars

I’m really enjoying the car

I’m really enjoying the car, it’s all I hoped it would be. Very professional from start to finish. I’d recommend Craig and Parker Prestige to anyone.

November 13, 2025
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you’re enjoying the car and that it’s everything you hoped for. Your recommendation means a great deal to the whole team, and we look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Bought the vehicle remotely dealer was…

Bought the vehicle remotely dealer was open about any defects delivered professionally and promptly great service great sales team very happy with vehicle very trustworthy company

December 6, 2025
Unprompted review
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Reply from Parker Prestige

Thank you for your fantastic review! We’re delighted to hear that your remote purchase went smoothly and that you felt well-informed throughout. Transparency and trust are incredibly important to us, so it’s great to know this came through in your experience.

Enjoy your new vehicle, and if you ever need anything in the future, our team is always here to help. Thanks again for choosing Parker Prestige!

Rated 5 out of 5 stars

Good job

Friendly to deal with and helped in all aspects of buying a car

November 27, 2025
Unprompted review
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Reply from Parker Prestige

We're glad you had a friendly and supportive experience while buying your car. If there’s ever anything more we can do, we’ll be more than happy to assist. Enjoy the new motor!

Rated 5 out of 5 stars

From start to finish

From start to finish. Nathan was excellent in sort out my new Porsche Macan. So happy with my car. I would definitely buy next car from Parker prestige

November 17, 2025
Unprompted review
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Reply from Parker Prestige

Thank you for the great review! We're delighted to hear how smoothly everything went and that you're loving your new Porsche Macan. Nathan will be thrilled with your feedback. We really appreciate your recommendation and look forward to helping you again when you're ready for your next car. Enjoy the Macan!

Rated 5 out of 5 stars

Having purchased a vehicle from there I…

Having purchased a vehicle from there I dealt with nathan who was very helpfull and very professional it was an enjoyable experience and I would recommend anyone looking for a car to look them up.

November 7, 2025
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review! We're delighted to hear that Nathan made the whole process helpful, professional, and enjoyable. We really appreciate the recommendation and are glad you had such a positive experience with us.

Rated 5 out of 5 stars

Nathan made the buying experience…

Nathan made the buying experience really smooth. His non forced approach really helped and I would recommend him to any car dealership. Great experience.

November 16, 2025
Unprompted review
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Reply from Parker Prestige

Thank you for the great review! We're really pleased to hear that Nathan’s relaxed and non-pressured approach made the buying experience smooth for you. We truly appreciate the recommendation and are glad you had such a positive experience with us.

Rated 5 out of 5 stars

Q5 purchase

I purchased an Audi Q5 from this garage, very friendly staff. I had dealt with Jack who was great throughout.

November 10, 2025
Unprompted review
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Reply from Parker Prestige

Thank you for the great review! We're delighted to hear you’re happy with your Audi Q5 and that Jack took good care of you throughout the process. We really appreciate you choosing Parker Prestige!

Rated 5 out of 5 stars

Amazing experience! DO IT!

Amazing experience with these guys, went out their way to pick me up from my hotel, recently bought a new BMW, couldn’t be more pleased. They have looked after me and I trust they will continue to do so.

November 29, 2025
Unprompted review
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Reply from Parker Prestige

We're really pleased to hear you had such a great experience and that the team could make everything as smooth as possible — including picking you up from your hotel. Enjoy your new BMW, and rest assured we’ll be here to look after you going forward. 🚘

Rated 5 out of 5 stars

The whole experience with these guys…

The whole experience with these guys was excellent from my enquiry to answering every question I asked. They sorted the finance for me gave me a good price on my car as a trade in every person I spoke to where top lads looked after myself my wife and 2 kids when we got there after a 3 hour drive upto them in the pouring rain first thing they asked was do you want a hot drink they gave me the keys to the car so we could have a good look around it and in it there was no pressure at all, it was a relaxed feeling around the whole process and the 2020 bmw x5 m50i i purchased is an amazing car with great spec low miles and described to a T I would 💯 recommend Parker prestige and definitely buy off them again if they had the car i wanted thanks guys

November 29, 2025
Unprompted review
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Reply from Parker Prestige

Thank you so much for the amazing review! We're really glad to hear the whole experience—from the initial enquiry to driving away—was smooth, relaxed, and pressure-free. It was a pleasure looking after you and your family, especially after such a long drive in the rain!

Rated 5 out of 5 stars

Tony the LEGEND!

Lovely fella by the name of Tony. Was able to get us a better deal with the finance company. Assisted from the get go to the very end, even after collecting the vehicle. Turnaround time was within 48 hours. Very welcoming when coming in after a long journey. A lot of other beautiful cars they have in stock too, will definitely be coming in the future again. Living legend!

November 29, 2025
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review! We're really pleased to hear Tony looked after you so well and was able to secure a better finance deal for you. It’s great to know the whole process—from start to finish—was smooth, quick, and welcoming, especially after your long journey. We really appreciate your kind words and are delighted you’re happy with your new vehicle. We look forward to seeing you again in the future!

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