Banner for Parker Prestige

Parker Prestige Reviews 

1,067
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism and helpfulness, making the car buying process smooth and enjoyable from start to finish. The overall service and user experience are frequently described as exceptional and efficient, with many appreciating the seamless journey from initial inquiry to vehicle collection. Consumers are impressed with the quality of the vehicles, often finding them exactly as described and in excellent condition. Customer service, including clear communication and effective aftercare, is highlighted for its responsiveness and ability to resolve concerns. This consistent positive experience leads many to recommend the company and express intentions to return.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting excellent and seamless experiences from start... See more

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with their... See more

User experience

Reviewers consistently express satisfaction with the user experience, describing it as exceptional, smooth,... See more

Customer service

Customers had positive experiences with customer service, highlighting the smooth and easy process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience from start to finish with Parker Prestige and especially Jack has been exceptional. The car was beautiful and just better than we could have imagined - a truly stunning car and with a... See more

Company replied

Rated 5 out of 5 stars

I dealt with Jack, An absolute no nonsense, seamless deal. Within hours i was set with the car i wanted and on course to pick it up 4 days later. Jack was clear and honest about the products available... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

BMW X 3 I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee. The car... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,067)

283 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Unbelievable service from Parker Prestige!

Had the pleasure of Tony helping me out , with purchasing new BWM , and his help was absolutely above and beyond, I couldn’t fault the service from him and the rest of the guys at Parker prestige.
Loverly people and a real attention to detail.
Will be using Parker Prestige again !
Thanks Tony !

January 29, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re delighted to hear that Tony went above and beyond to help you with your BMW purchase and that you were pleased with the service from both him and the wider team.

Thank you for choosing Parker Prestige. We really appreciate your trust and look forward to welcoming you back again in the future.

Rated 5 out of 5 stars

Parker Prestige

Both jack and Craig were amazing guys to deal with from the initial email to handover
I traveled 660 miles round trip as they met all my expectations and all the paperwork was done prior to me arriving.
The whole experience was 2nd to none and if they have another car I’m interested in would travel the distance and time again they were that good, not forgetting my purchase
We’ll done and thank you

January 24, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re truly delighted to hear that Jack and Craig made the whole process so smooth from initial enquiry through to handover, and that everything was prepared for you ahead of your arrival. Making a 660-mile round trip is no small commitment, so it means a great deal to know we met your expectations and that the experience was worth the journey.

Rated 5 out of 5 stars

I had a great experience with them

I had a great experience with them. They were very transparent, no messing about and kept it professional. We dealt with Tony from start to finish and he wasn’t a pushy salesman and went straight to the facts and figures and we got the deal done with no issues. I’d highly recommend them

January 28, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re pleased to hear that your experience was transparent, professional, and straightforward, and that Tony was able to guide you through everything clearly and without pressure. Thank you for your recommendation and for choosing Parker Prestige.

Rated 5 out of 5 stars

We Recently bought a Range Rover from…

We Recently bought a Range Rover from Parker prestige with the help from Tony,

really quick & smooth service. Sorted everything for us & has been a great help after sales making sure we are happy with our purchase. Highly recommend!

January 9, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for taking the time to leave such a great review.

We’re delighted to hear that your Range Rover purchase was quick and smooth, and that Tony looked after you so well both during and after the sale. Providing strong aftersales support is just as important to us as the buying experience itself!

Rated 5 out of 5 stars

Fantastic experience love my Mercedes…

Fantastic experience love my Mercedes amg A35! Jack was professional, friendly and extremely helpful, look forward to using Parker Prestige again in the future! Thanks for everything!

January 17, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the fantastic review! We’re delighted to hear you’re loving your Mercedes-AMG A35 and that Jack made the experience so positive from start to finish.

Rated 5 out of 5 stars

Great experience

Great experience. Overall, deal was complete with minimal effort. As being miles away jack was super supportive with any questions and videos of the car. Guys at the unit are super friendly and made everything easy.
Thanks again Jack for your help ‘n

January 12, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re really pleased to hear that everything was completed with minimal effort and that Jack was able to support you so well from a distance with videos and clear communication. It’s also great to know the team made you feel welcome and kept the process easy and straightforward.

Thanks again for choosing Parker Prestige!

Rated 5 out of 5 stars

First class

Excellent experience from start to finish. Fair trade in deal, car delivered exactly as described and when they said they would. Tony was extremely helpful with everything from V5C to swapping private plates. Highly recommended.

January 14, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for your recommendation and for choosing Parker Prestige. We hope you enjoy your new car and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Purchased a M3 competition from Tony…

Purchased a M3 competition from Tony and the team at Parker Prestige.
Overall a great experience from start to finish and would 100% recommend any potential purchaser to pay them a visit as they have a great selection of cars at all price points. 😊

January 24, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re delighted to hear you had such a positive experience purchasing your M3 Competition and that Tony and the team looked after you so well from start to finish. We hope you enjoy every mile in your new car and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

My experience with the company has been…

My experience with the company has been amazing, this was because of all the help from Nathan. I am loving my car and I’m so grateful for all the hard work that has been put into the car, I would definitely come back again

January 23, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

It’s great to know you’re loving your car and that the preparation and effort from the team was appreciated.

Thank you for choosing Parker Prestige. We truly value your recommendation and would be delighted to help you again in the future.

Rated 5 out of 5 stars

A huge thank you to Tony for all his…

A huge thank you to Tony for all his help when i purchased the S3! Really great communication skills and very friendly.

January 19, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We are delighted to hear you had such a positive experience purchasing your S3.

Thank you for choosing Parker Prestige, and we hope you enjoy every mile in your new car. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Love this company

Love this company. Straight forward to deal with, professional and polite with no hassle. I have recommended to my friends if selling a prestige car. I have used them twice now with no regrets. This is my go to company for selling my cars.

January 19, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for your continued trust and for such a fantastic review.

We are genuinely grateful that you have chosen to use Parker Prestige more than once and that each experience has been straightforward and positive.

We look forward to seeing you again whenever you are ready to sell or change your car.

Rated 5 out of 5 stars

I first spotted the car on TikTok and…


I first spotted the car on TikTok and messaged Nathan on a Friday evening, not expecting a reply until the next day. He called me back within minutes, which was a great first impression.

I viewed and purchased the car the very next day. Nathan was easy to deal with, friendly and never pushy, making the whole experience smooth and stress free.

Communication via WhatsApp was straightforward throughout, and I would definitely use them again in the future.

January 17, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for taking the time to leave such a positive review. We are delighted to hear that your experience from first contact through to collection was smooth and stress-free.

It is also great to hear that our use of WhatsApp helped make the process straightforward and convenient for you.

Thank you again for choosing Parker Prestige and for your recommendation.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had a fantastic car buying experience at Parker Prestige, and I can’t recommend them enough. From start to finish, the process was smooth, transparent, and completely stress-free. My salesman, Nathan, was outstanding—knowledgeable, professional, and genuinely focused on helping me find the right vehicle rather than just making a sale. He took the time to answer all my questions, explained everything clearly, and made sure I felt confident every step of the way. If you’re looking for a high-quality dealership with top-tier customer service, ask for Nathan at Parker Prestige. You won’t be disappointed.

January 16, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you very much for taking the time to share such a detailed and positive review.

Thank you for your trust in Parker Prestige. We wish you many enjoyable miles in your new vehicle and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Parker Prestige on Point

Parker Prestige (PP) was the first car trader to respond to me about my enquiries. They very quickly became the chosen team to work with. Nathan from PP was great, he led me the whole way through the negotiation and deal. He made it painless and was always reachable by phone to answer any questions I had. They packaged together a good deal for me and the car itself is as described, brillant. Great customer service and great selection of cars. I will likely give Nathan and the team a ring in future for another superb car.

January 16, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for your excellent review and for choosing Parker Prestige.

We are delighted to hear that Nathan looked after you so well throughout the process and made everything clear, straightforward, and stress-free.

We look forward to assisting you again in the future when the time comes for your next vehicle.

Rated 5 out of 5 stars

5 star experience

Writing a review abt the fella who sold me the car Craig roper . Nice fella down to earth you can have a crack with him . Knows he’s stuff abt cars . Done my deal like he said quick . Even picked the car up a day early win win . Add like to do business with them next time I buy a car

January 9, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you very much for taking the time to leave such a great review.

It is great to know Craig delivered everything as promised and even managed to get you on the road earlier than expected.

Rated 5 out of 5 stars

Excellent Service & Quality

Just bought our car last week from Parker Prestige, could not fault the advise and help we got. Nathan Wilson dealt with all our questions and nothing was a bother, very professional never pushy . All the staff are friendly & helpful. Car was immaculate when we picked it up. 5 stars from us to Parker Prestige and Nathan Wilson

January 9, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you very much for taking the time to share your feedback.

We are delighted to hear that you had such a positive experience with us and that Nathan was able to look after you so well throughout the process. Providing clear advice, a non-pressured environment, and a high standard of vehicle preparation are all priorities for our team.

Thank you again for choosing Parker Prestige, and we wish you many enjoyable miles in your new car.

Rated 5 out of 5 stars

Smooth and Easy Purchase from Start to Finish

I recently purchased a car from Nathan and the whole experience was excellent from start to finish. Nathan was friendly, professional, and very easy to deal with — no pressure, no pushy sales tactics, just honest and helpful advice.

He took the time to answer all my questions, made sure everything was clear, and kept me updated throughout the process. The car was exactly as described and prepared to a great standard.

I’m really happy with my purchase and wouldn’t hesitate to recommend Nathan to anyone looking for a smooth, straightforward car-buying experience. Thanks again!

December 31, 2025
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for your fantastic review.

We’re really pleased to hear that Nathan made your experience so straightforward and enjoyable. His no-pressure, transparent approach is exactly what we aim to deliver, so it’s great to know this came across throughout your purchase.

We’re also glad the car met your expectations and was prepared to the standard you deserved. Enjoy your new vehicle, and thank you for recommending us.

Rated 5 out of 5 stars

Parker prestige & Nathan were great!

Parker prestige were really helpful and fast with the purchase of my car and a huge shout out to Nathan Wilson who managed to get the car sorted for me at short notice in a busy Christmas period. He’s even still in contact now checking in on how I’m getting on with the motor. Could recommend Nathan highly enough!

December 20, 2025
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for taking the time to leave such a great review.

We’re delighted to hear that your purchase was handled quickly and smoothly, especially during the busy Christmas period. Nathan will really appreciate your kind words — he consistently goes the extra mile for his customers, and it’s great to know his follow-up and ongoing support have made a difference.

Thank you for choosing Parker Prestige and for your strong recommendation.

Rated 5 out of 5 stars

Great buying experience.

I started the buying process between Christmas and New Year and despite the holiday picked up a superb car from Parker Prestige really quickly. Tony was friendly, polite, straight talking and kept contact throughout. All the staff I met in the showroom were friendly and I left Richmond really happy. Thoroughly recommended and I’ll check their stock when it’s time for a new vehicle.

January 9, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for taking the time to share your experience. We’re delighted to hear you were able to complete your purchase so smoothly over the holiday period and drive away in a superb car.
Enjoy your new vehicle, and we look forward to welcoming you back to Parker Prestige when the time comes for your next one.

Rated 5 out of 5 stars

Smooth and efficient purchase

We dealt with Jack who was extremely polite and helpful, aslo very knowledgeable and had all the answers to our questions regarding the vehicle and warranty package. We now have a fantastic car which was a pleasure to purchase. From initial test drive to collection was smooth and straight forward. We will definitely be back when we fancy something different.

December 29, 2025
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for taking the time to leave such a positive review. We’re delighted to hear that Jack looked after you so well and was able to answer all your questions clearly regarding the vehicle and warranty. It’s great to know the whole process, from test drive to collection, was smooth and straightforward, and that you’re enjoying your new car.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look