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Parker Prestige Reviews 

1,055
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism and helpfulness, making the car buying process smooth and enjoyable from start to finish. The overall service and user experience are frequently described as exceptional and efficient, with many appreciating the seamless journey from initial inquiry to vehicle collection. Consumers are impressed with the quality of the vehicles, often finding them exactly as described and in excellent condition. Customer service, including clear communication and effective aftercare, is highlighted for its responsiveness and ability to resolve concerns. This consistent positive experience leads many to recommend the company and express intentions to return.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting excellent and seamless experiences from start... See more

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with their... See more

User experience

Reviewers consistently express satisfaction with the user experience, describing it as exceptional, smooth,... See more

Customer service

Customers had positive experiences with customer service, highlighting the smooth and easy process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience from start to finish with Parker Prestige and especially Jack has been exceptional. The car was beautiful and just better than we could have imagined - a truly stunning car and with a... See more

Rated 5 out of 5 stars

I dealt with Jack, An absolute no nonsense, seamless deal. Within hours i was set with the car i wanted and on course to pick it up 4 days later. Jack was clear and honest about the products available... See more

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

BMW X 3 I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee. The car... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(1,055)

272 reviews in the last 12 months

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Rated 5 out of 5 stars

Top company who care about their customers

From my first contact with Jack I felt really comfortable with Him and the company. Jack did everything he promised and made the purchase special. Simon was also very helpful. The caring attentive sales team definitely helped the decision to buy my car from Parker Prestige. It was a really pleasant experience overall I am convinced they are a top company who care about their customers

June 27, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a wonderful review!

We're delighted to hear you felt comfortable and well looked after from your very first conversation with Jack. Thank you for choosing Parker Prestige, and we hope you enjoy your new car! 🚗

Rated 5 out of 5 stars

Everything was made really easy from…

Everything was made really easy from start to finish. Excellent range of cars. Will definitely use Parker Prestige again in the future

June 29, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We really appreciate your support and look forward to welcoming you back to Parker Prestige when it's time for your next car. Enjoy the drive! 🚗

Rated 5 out of 5 stars

Excellent experience

I brought a BMW 2 series from Parker Prestige and was helped through the process by Nathan who was extremely helpful allowing me test drives of 3 vehicles that day. Nathan’s assistance was a positive and friendly one, and on the day of completion even picked me up from Darlington train station as I was travelling from the midands. He has dealt with an queries professionally and with haste, so I would like to say thank you to Nathan, and the rest of the team for my new car and experience.

June 25, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Nathan made your purchase such a positive experience. It’s great to know we went the extra mile to make everything as convenient and enjoyable as possible.

Thank you for choosing Parker Prestige, and we hope you enjoy every mile in your BMW 2 Series! 🚗

Rated 5 out of 5 stars

Excellent service from Nathan and team

Excellent service from Nathan and team.
We bought a lovely Maserati which was 3 years old. I bought it on line and was delivered to our house by Chris and wanted to thank him.
He even made sure it was valeted before handing it over after it had been driven to us.
The car was in immaculate condition and would definitely use this company again.

June 30, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the excellent review!

We’re delighted to hear that your experience with Nathan and the team was so positive, and that your online purchase went smoothly right through to delivery.

We really appreciate your trust in buying remotely. Thank you for choosing Parker Prestige, and we look forward to helping you again in the future! 🚗

Rated 5 out of 5 stars

Just got my 3rd car from Parker…

Just got my 3rd car from Parker Prestige. Another really easy deal and an excellent car, as well as another strong pat ex value. Nathan was great to deal with yet again and very helpful. They are a great dealership, highly recommended!

June 5, 2026
Unprompted review
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Reply from Parker Prestige

We really appreciate your recommendation and loyalty! We look forward to helping you with car number four when the time comes. Enjoy your new car! 🚗

Rated 5 out of 5 stars

Genuine and Honest Car Company

I honestly can't speak highly enough of everyone at Parker Prestige, especially Jack. From the moment my son and I walked through the door, we were made to feel genuinely welcome. There was no pressure at all—just a friendly, relaxed atmosphere where we could take our time looking around and asking questions.
Jack was fantastic throughout the whole process. He took us out on a test drive, talked us through everything we wanted to know, and made buying the car an enjoyable experience rather than a stressful one. His professionalism, knowledge, and genuine care for his customers really stood out.
Before purchasing the car, I mentioned a few swirl marks in the paintwork. Jack immediately reassured me that they had an in-house professional detailer who would sort them out. When I collected the car, I was blown away by the quality of the work. The finish was absolutely superb, and it was obvious that they take real pride in the cars they sell and the service they provide.
It's the little things that make a difference, and Parker Prestige certainly go the extra mile. From making my son and me feel so welcome to delivering the car in immaculate condition, the attention to detail was second to none.
A huge thank you to Jack—it was an absolute pleasure dealing with you from start to finish. When the time comes to change my car again, I won't be looking anywhere else. I'll be coming straight back to Parker Prestige.
If you're in the market for a high-specification vehicle and want to buy from people who genuinely care about their customers,
I couldn't recommend Parker Prestige highly enough.

July 1, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such an incredible review!

We’re absolutely delighted to hear you and your son felt so welcome from the moment you arrived.

Jack will be thrilled to hear your kind words. From the test drive and handover to ensuring the paintwork was finished to the highest standard, we’re pleased every detail met your expectations. We take great pride in both the quality of our vehicles!

Thank you for your trust, your recommendation, and for choosing Parker Prestige. We hope you enjoy every mile in your new car and look forward to welcoming you back in the future! 🚗

Rated 5 out of 5 stars

Don’t look anywhere else

Well where do I start. 2 years ago I purchased an Austin Yellow M4 Competition from Parkers and start to finish it was a very smooth and easy journey. Craig was fantastic and kept communication from my first call (which was 4pm on a Sunday when I saw the listing) right though to the pick up! Even after care was beyond any expectations and I’d push to say , beyond main dealer lever. That said , nearly 2 years on I returned to buy my second car from Craig. Yet again… truely the most smooth and exceptional service received from Craig , Simon and the other team. Nobody is ever rude or make you feel like your in the way.
I honestly would not even say that the 5 hour journey to them (from Kent) will ever stop me from doing many more business with this company.

June 2, 2026
Unprompted review
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Reply from Parker Prestige

Thank you so much for your continued support and for taking the time to leave such an amazing review!

It’s fantastic to hear you came back to us for your second car and that Craig, Simon and the team delivered another great experience. We truly appreciate your trust in Parker Prestige and can’t wait to welcome you back again in the future. Enjoy your new car! 🚗

Rated 5 out of 5 stars

Outstanding service!

Couldn’t be happier with the service! From speaking to Craig on the phone to going to view the car and purchasing was all such a smooth easy process, answered every question and gave me full confidence in what I was getting. And of course I’m absolutely in love with the car! Cannot recommend these guys enough! Thank you! 😊

June 26, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the amazing review! It’s fantastic to know you’re loving your new car! Thank you for your recommendation and for choosing Parker Prestige. We wish you many happy miles ahead! 🚗😊

Rated 5 out of 5 stars

BMW M440i

Recently purchased a BMW M440i from Parker Prestige after seeing it advertised on Auto-trader and Youtube. Viewed and test drove the car the same day after speaking to Craig who was honest and proactive throughout the whole process. Overall service was excellent and would definitely recommend Parker Prestige and Craig to anyone looking for a quality used car!

June 26, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear you had such a great experience purchasing your BMW M440i. We really appreciate your recommendation and hope you enjoy every mile in your new BMW. Thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Great customer service from Parker prestige…

Great customer service from Parker Prestige.
I dealt with Craig via whatsapp for the sale of the Audi, always quick in replying to any of my messages and answered all my questions.
It was a pleasure to deal with.

June 6, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for taking the time to leave us such a great review!

We're so pleased to hear Craig made the purchase of your Audi straightforward and enjoyable. We truly appreciate your recommendation and hope you enjoy every mile in your new car. Thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

A fantastic buying experience

A fantastic buying experience. Great staff and a great car at a great price. A pleasure to deal with.

June 26, 2026
Unprompted review
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Reply from Parker Prestige

We're delighted to hear you had such a positive buying experience. It was a pleasure to help, and we really appreciate your kind words.

Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Purchased a vehicle from Parker…

Purchased a vehicle from Parker Prestige last week, They were a pleasure to deal with and Craig couldn’t have done more from start to finish.
Highly recommended
The delivery driver was a very nice guy, even after a mission of a journey. 👍👍

June 25, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review, for your recommendation, and for choosing Parker Prestige. Enjoy your new car! 🚗👍

Rated 5 out of 5 stars

Great experience despite a minor…

Great experience despite a minor finance hiccup which wasn’t their fault, and the team went over and above to resolve it! Highly recommended and the car is excellent!

June 18, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We're sorry once again for the small hiccup with the finance process, but we're delighted everything was resolved!

Enjoy your new car, and thank you for choosing Parker Prestige!

Rated 5 out of 5 stars

How buying a car should be…..

This is my 2nd car I’ve now bought from Jack at Parker Prestige, the whole process is so easy i know they’ll definitely be a 3rd! Genuine garage , with genuine sales people , no hassle , exactly how buying a car should be

June 19, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for your fantastic review and for choosing Parker Prestige again!

We're delighted to hear Jack made your second purchase just as easy as the first. It means a lot to know you value our honest, no-pressure approach, and we're already looking forward to helping you with car number three!

Rated 5 out of 5 stars

2025 Honda Civic Type R

Purchased a 2025 Type R from Parker’s in June 2026, great experience from start to finish, Craig was excellent throughout and the process was faultless.
Got a really good no fuss part ex on my current car too.
They were even honest enough to highlight one issue that non of us had picked up when the car had been inspected and are putting that right for me.
Would definitely recommend and I’ll be using them again in the future.

June 23, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you had a great experience purchasing your Type R and that Craig made the process smooth and faultless from start to finish. We pride ourselves on being transparent and doing the right thing for our customers, so we’re pleased we could quickly address the issue identified after inspection.

Thank you for your recommendation and trust in Parker Prestige. Enjoy your new car, and we look forward to helping you again in the future! 🚗

Rated 5 out of 5 stars

Want a top end used car without any drama? I have recently bought a BMW from…

I have recently bought a BMW from Parkers, I was away with work so my partner and son went along to see Tony, so whilst my son checked the vehicle out my partner chatted to Tony.

They left a holding deposit and I went along a few days later and went for a test drive with Tony and agreed to buy the car.

The whole job was done in a few days, my car traded in and my shiny new used M4 now sitting on the drive.

Professional, courteous and efficient. If you are in the market for a top end used vehicle get yourself along to Parkers Prestige.

June 20, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Tony made the whole process straightforward, from your family's initial visit through to your test drive, part exchange and collection.

Enjoy your BMW M4, and thank you for your recommendation and for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Great service again from Jack at Parker…

Great service again from Jack at Parker Prestige. 2nd car from here and I’ll definitely be back for a 3rd when I’m ready for a change. Highly recommended 👌

June 17, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear that Jack delivered another great experience for your second purchase with us. Thank you for your continued support!

Enjoy your new car, and thank you for the recommendation! 🚗

Rated 5 out of 5 stars

I had a great experience with Parker Prestige, let me explain…

I had a great experience with Parker Prestige, I made my enquiry and got in touch with Craig, he sent me over a video tour of the car the next day after asking for it and loved the vehicle I bought so I wanted to take it. Every step afterwards was smooth aswell, we arrived at Parker Prestige and I’m sure it was Nathan that gave us the keys and finished off with the rest of the purchase, he took my car to have a look at it for a trade in and gave me the keys to have a look around the car and once he was back we went a test drive, filled in a few details, paid the deposit and signed some documents and we were on our way back home. Service was great and I’d highly recommend them to anyone looking for a good and well kept vehicle💪🏼

June 13, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review! It’s great to know everything went seamlessly and that you felt well looked after throughout.

We really appreciate your recommendation. Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Fantastic experience with Parker…

Fantastic experience with Parker Prestige. The whole process was smooth and efficient. Customer service was top notch and special thank you to Craig for organising everything. Collection of the vehicle was nice and easy. Overall, highly recommended!

June 13, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review! We’re delighted to hear you had such a smooth and efficient experience with us. Thank you for your recommendation and for choosing Parker Prestige. Enjoy your new car!

Rated 5 out of 5 stars

Audi SQ5

Our car was delivered a few days ago, and everything from purchasing and the fantastic customer service was amazing there was always someone to talk to if you had any queries, Craig was brilliant every step of the way he sorted everything for us from buying and organizing delivery, first time we had ever bought a car without seeing it in person and the car is exactly what we'd hoped for fantastic and thank you so so much to all the staff at Parkers Prestige

June 12, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear your first experience buying a car without seeing it in person was such a positive one.
It’s fantastic to hear the car was exactly what you hoped for. Thank you for placing your trust in Parker Prestige, and we hope you enjoy every mile in your new car! 🚗

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