Banner for Parker Prestige

Parker Prestige Reviews 

1,063
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism and helpfulness, making the car buying process smooth and enjoyable from start to finish. The overall service and user experience are frequently described as exceptional and efficient, with many appreciating the seamless journey from initial inquiry to vehicle collection. Consumers are impressed with the quality of the vehicles, often finding them exactly as described and in excellent condition. Customer service, including clear communication and effective aftercare, is highlighted for its responsiveness and ability to resolve concerns. This consistent positive experience leads many to recommend the company and express intentions to return.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting excellent and seamless experiences from start... See more

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with their... See more

User experience

Reviewers consistently express satisfaction with the user experience, describing it as exceptional, smooth,... See more

Customer service

Customers had positive experiences with customer service, highlighting the smooth and easy process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience from start to finish with Parker Prestige and especially Jack has been exceptional. The car was beautiful and just better than we could have imagined - a truly stunning car and with a... See more

Company replied

Rated 5 out of 5 stars

I dealt with Jack, An absolute no nonsense, seamless deal. Within hours i was set with the car i wanted and on course to pick it up 4 days later. Jack was clear and honest about the products available... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

BMW X 3 I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee. The car... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,063)

280 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I recently purchased my e pace from…

I recently purchased my e pace from prestige and am very pleased with their service and comitment to me as a customer big thanks to craig and his efforts in completing the sale.
Would highly recomend them to anyone looking for a high quality car.
Thanks guys see you in 4 yrs for an upgrade

May 29, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the great review!

We’re delighted to hear you’re pleased with both your E-PACE and the service you received. Thank you for the recommendation, Enjoy your new car, and we’ll look forward to seeing you in a few years when it’s time for that upgrade! 🚗

Rated 5 out of 5 stars

Recently purchased a Mercedes GLE

Recently purchased a Mercedes GLE, car absolutely spot on regarding the advertised description.
Craig was excellent to deal with, arranging a viewing/test drive the attention to detail when explaining the cars features very good.
Would recommend this garage, no hard sales by the team which we found a huge bonus.
Great back up support from the service team.
Great company to deal with.

June 2, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re delighted to hear your Mercedes GLE was exactly as described and that Craig provided such a detailed and helpful experience during your viewing and test drive. It’s great to know you appreciated the no-pressure approach and the support from our service team as well.

We really appreciate your recommendation and thank you for choosing Parker Prestige!

Rated 5 out of 5 stars

Great experience…

What a great experience…

These days, selling your car to the usual suspects can be a challenge at the best of times.

Craig, Simon and Mark who I dealt with from Parker Prestige were brilliant. Really easy to deal with and came to me, and then most importantly were exceptionally fair on the offer.

Cannot recommend them enough. I know I’ve said this loads, but thanks again…

June 2, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for such a great review!

We’re really pleased to hear Craig, Simon and Mark made the process easy and straightforward for you, and that you felt the offer was fair and handled professionally. We appreciate you trusting us to come out to you and complete everything smoothly.

Rated 5 out of 5 stars

Porsche Macan

After seeing this car on Parkers website, I was immediately interested, within 24 hours we drove down to the garage to have a look at the vehicle, and the pictures online certainly did it justice. The Guys in the showroom were very open with answers to the questions asked, and the deal was done. Craig was very helpful arranging the paperwork and new plates for me, everything was simple, quick and easy. I would definetly recommend Parkers Prestige and Craig to anyone looking to purchase a quality used vehicle !!

May 29, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear the car lived up to expectations and that the whole process was simple, quick and easy for you. It’s great to know Craig was helpful with the paperwork and plates, and that the team were able to answer everything openly in the showroom.

We really appreciate your recommendation and thank you for choosing Parker Prestige! Enjoy your new car! 🚗

Rated 5 out of 5 stars

Good customer service

Good customer service. Car was ready for test drive when I arrived and paperwork and tax etc sorted by the team.

May 21, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the great review and for choosing Parker Prestige! Enjoy your new car! 🚗

Rated 5 out of 5 stars

Landrover Discovery…

Purchased a high quality well priced Landrover Discovery from Tony. Car as described in excellent condition & low mileage. No high pressure selling as Tony knew listening to what a customer wants is the way to sell a car especially to me & have some good banter to suit. Bought plenty of cars over the years & I would defo recommend to check their cars out.

May 30, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the fantastic review!

We’re really pleased to hear you’re happy with your Land Rover Discovery and that Tony made the experience relaxed, straightforward and enjoyable. We truly appreciate your recommendation and thank you for choosing Parker Prestige! Enjoy the new car!

Rated 5 out of 5 stars

Fantastic to deal with from start to…

Fantastic to deal with from start to finish , we were looked after by Craig a lovely guy who couldn’t have been more helpful. All in all a very easy purchase! Thank you

May 30, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re delighted to hear Craig looked after you so well and made the whole experience easy from start to finish. He’ll be pleased to know his help and support made such a positive impression.

Thank you for choosing Parker Prestige!

Rated 5 out of 5 stars

Excellent Dealership 10/10!

Impeccable service from first enquiry. Tony was the one who looked after me and has been super responsive from the start. The quality in cars match their service they are 10/10. Any concerns are rectified with no questions asked. Cars come with a fresh MOT & full 100% bill of health. Cannot recommend the lads at Parker Prestige enough. Will be returning my Range Rover Sport back to them on every due service. Excellent.

May 28, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for such an amazing review!

We’re delighted to hear Tony looked after you so well from the very first enquiry and that the service matched the quality of the car.

It’s fantastic to know you’re so happy with your Range Rover Sport and we truly appreciate your trust in us for future servicing as well. Thank you again for the recommendation!

Rated 5 out of 5 stars

Great service received from Jack

Great service received from Jack. Arranged to test drive car and said would more than likely take away on the day due to not being local. All went smoothly with great communication from him so purchase completed and we drove the car away, thank you for a great car buying experience.

May 14, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear everything went smoothly and that Jack kept communication clear throughout the process. It’s great to know you were able to drive the car away the same day and had such a positive experience with us.

Thank you again for choosing Parker Prestige!

Rated 5 out of 5 stars

Excellent service

Craig was extremely helpful and friendly, they even held the vehicle I wanted to buy as I couldn't travel to see it immediately. The vehicle was in fantastic condition and I would highly recommend them.

May 15, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear Craig looked after you so well and that holding the vehicle helped make the process easier for you. It’s great to know the car lived up to expectations and was in fantastic condition.

Rated 5 out of 5 stars

Amazing Buying Experience

Amazing experience buying my new 2 Series from Prestige Cars. Craig sorted everything from start to finish and made the whole process super smooth and straightforward. Super happy with my new car and would definitely recommend.

May 2, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re delighted to hear Craig made the whole process smooth and straightforward for you from start to finish. It’s great to know you’re so happy with your new 2 Series.

Enjoy the car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Great experience with Parker Prestige

Great experience, fair price, took a deposit as I travelled from far to look at the vehicle and this was removed from the sale price.

Really happy with the car.

No issues and loving it.

Craig was really helpful and patient throughout the process.

I would recommend Parker Prestige to anyone in the market for a used luxury car.

May 4, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re delighted to hear you had such a great experience and that Craig was helpful and patient throughout the process. We always aim to make things as straightforward and fair as possible, especially for customers travelling long distances.

It’s great to know you’re loving the car too!

Rated 5 out of 5 stars

Jack Griffin was absolutely 1st class…

Jack Griffin was absolutely 1st class with me all the way from my initial enquiry to finalising the sale of my Jaguar F Pace. Nothing was too much trouble, he was extremely thorough, helpful and above all very knowledgeable about the car. Bought cars for over 40 years and quite simply, the best experience I have had, great bloke !!

May 20, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for such an incredible review!

We’re delighted to hear Jack provided such a first-class experience from start to finish and that his knowledge and attention to detail stood out throughout your purchase!

Thank you again for choosing Parker Prestige — enjoy your new car! 🚗

Rated 5 out of 5 stars

Recently bought a car from Parker…

Recently bought a car from Parker Prestige, Tony liaised with me right from the beginning and provided excellent service. Really happy with the service from start to finish. Any queries was sorted proactively. Overall a great experience and I’d definitely recommend.

May 9, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re really pleased to hear Tony looked after you so well from the very beginning and that everything was handled proactively throughout the process. Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Brilliant service staff amazingly…

Brilliant service staff amazingly helpful smoothest process around

May 15, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the great review!

Thank you for choosing Parker Prestige — enjoy your new car! 🚗

Rated 5 out of 5 stars

Bought a jaguar xe off Parker prestige …

Bought a jaguar xe off Parker prestige and the salesman who sold the car to me was jack griffin jack seemed very honest and polite new all about the car definitely buy another one off him 5 stars well done jack 👏

May 8, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear Jack looked after you so well and that his knowledge and honest approach made the experience a positive one! We really appreciate the 5 stars and look forward to helping you again in the future! 🚗👏

Rated 5 out of 5 stars

Parker Prestige has got brilliant…

Parker Prestige has got brilliant people that help you every stage in getting your new car, regardless of your locality. Craig was my contact person and he made me feel part of the Parker Prestige family and I am sure I will enjoy my new car. Thank you Craig, thank you Parker Prestige.

May 6, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for such a lovely review!

We’re delighted to hear Craig made you feel so welcome and supported throughout the whole process, regardless of distance. Thank you again for choosing Parker Prestige!

Rated 5 out of 5 stars

Great experience working with Tony

Good experience working with Tony for our new car. We had to do much of the sale remotely due to relocating back to the UK and travel. The team was very responsive and available. Car so far has been fantastic with no issues. Would highly recommend.
They even went above and beyond in holding the car for us while travelling and staying open a bit later so we could pick up. Thank you team

May 1, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for such a fantastic review!

We’re delighted to hear Tony and the team were able to make the process smooth and convenient for you. It’s brilliant to hear the car has been fantastic so far, and we truly appreciate your recommendation. Thank you again for choosing Parker Prestige, and enjoy your new car! 🚗

Rated 5 out of 5 stars

We recently purchased a car from Parker…

We recently purchased a car from Parker Prestige and Nathan was able to answer the questions we had throughout the process. We also managed to agree on a deal that worked for us, and overall the experience was straightforward.

April 23, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the great feedback!

We’re really pleased to hear Nathan was able to help throughout the process and answer all your questions. It’s great to know you were happy with the deal and that everything felt straightforward from start to finish.

Rated 5 out of 5 stars

Delt with a fella could jack was spot…

Delt with a fella could jack was spot on very polite and kind didn’t feel forced in anyway to purchase the car and was patient definitely recommend getting a car from this place 👍🏼

May 11, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

We’re really pleased to hear Jack looked after you so well and made the experience relaxed and pressure-free!

Enjoy your new car, and thank you for choosing Parker Prestige!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look