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Parker Prestige Reviews 

1,063
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism and helpfulness, making the car buying process smooth and enjoyable from start to finish. The overall service and user experience are frequently described as exceptional and efficient, with many appreciating the seamless journey from initial inquiry to vehicle collection. Consumers are impressed with the quality of the vehicles, often finding them exactly as described and in excellent condition. Customer service, including clear communication and effective aftercare, is highlighted for its responsiveness and ability to resolve concerns. This consistent positive experience leads many to recommend the company and express intentions to return.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting excellent and seamless experiences from start... See more

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with their... See more

User experience

Reviewers consistently express satisfaction with the user experience, describing it as exceptional, smooth,... See more

Customer service

Customers had positive experiences with customer service, highlighting the smooth and easy process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience from start to finish with Parker Prestige and especially Jack has been exceptional. The car was beautiful and just better than we could have imagined - a truly stunning car and with a... See more

Company replied

Rated 5 out of 5 stars

I dealt with Jack, An absolute no nonsense, seamless deal. Within hours i was set with the car i wanted and on course to pick it up 4 days later. Jack was clear and honest about the products available... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

BMW X 3 I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee. The car... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(1,063)

280 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Yorkshire quality and service

Great service from “Gary” Everything was as promised and the hospitality and service was second to none
Would recommend Parker Prestige for quality vehicles

May 4, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear everything was exactly as promised and that you enjoyed the hospitality and service from the team. We really appreciate your recommendation and hope you enjoy your new car. Thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Great experience

Great experience.
Emailed Parker prestige Sunday night and by Thursday 10am car was delivered. Tony was really helpful from start to finish.
Thanks again.

May 4, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Jack was really helpful and was clear…

Jack was really helpful and was clear at each stage of the process - even answering questions on his day off

April 18, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great feedback!

We’re really pleased to hear Jack kept everything clear and was so helpful throughout — even going the extra mile to answer questions on his day off.

Rated 5 out of 5 stars

BMW X5

I bought my car through Jack who works at Parker prestige and it couldn’t of been an easier process then it was whilst I was working offshore he was sending me updates of the cars progress and videos to show work had been done and work that was to be carried out, jack was very helpful with the full process and couldn’t fault him in any way whilst selling me the car. Seemed like a very nice genuine bloke which always helps when buying a car. Top marks!

April 28, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re really pleased to hear Jack made the whole process so easy for you, especially while you were offshore. Keeping you updated with videos and clear communication is exactly the level of service we aim to provide.

Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

The process was smooth and effortless…

The process was smooth and effortless overall. Craig was knowledgeable and kept in touch after the sale was complete. Thank you to everyone involved.

April 15, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear the process felt smooth and effortless, and that Craig’s knowledge and follow-up made a positive difference.

Rated 5 out of 5 stars

What a selection of cars…

What a selection of cars these guys have. Couldn’t be happier with my new car. Thanks to Craig and all at Parker’s.

April 9, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you’re so happy with your new car and enjoyed our selection.

Thank you for choosing Parker Prestige!

Rated 5 out of 5 stars

Yet again fantastic service from Tony…

Yet again fantastic service from Tony and the rest of the team at Parker Prestige. This is our second purchase we have made with the company and both transactions have been efficient and straight forward! Thanks again we couldn’t recommend Parker Prestige enough 5🌟

April 29, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Tony and the team delivered another fantastic experience and that everything was efficient and straightforward once again.

We truly appreciate your recommendation and look forward to helping you again in the future! 🚗

Rated 5 out of 5 stars

Sam started the deal off and then on…

Sam started the deal off and then on handover day dealt with Craig’s who was amazing and very helpful they couldn’t do enough for you I will definitely be going back in future and will recommend it to everyone I speak too

April 29, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear Sam and Craig both looked after you so well! We appreciate your recommendation and look forward to welcoming you back in the future! 🚗

Rated 5 out of 5 stars

Craig and the team was super helpful

Craig and the team was super helpful, attentive and couldnt do more for you. Really happy with my purchase on the 8 series, delivered all the way to essex. 10/10. Tks guys

April 29, 2026
Unprompted review
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Reply from Parker Prestige

We really appreciate the 10/10! Enjoy the car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

First class costumer service

First class costumer service , from the first quiery to collection of the car I couldn’t have asked for more . Even down to a courtesy call a month later to check I was still satisfied with my purchase.

Would highly recommend this company

April 1, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you received first-class service from your first enquiry right through to collection. It’s great to know the follow-up call was appreciated too!

We truly appreciate your recommendation and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Brought a evoque from Parker prestige

Brought a evoque from Parker prestige, Jack was very knowledgeable and went above and beyond. Very happy and would buy again.
No problem recommending.

April 21, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear Jack went above and beyond and that you were so happy with your Evoque purchase. We appreciate your recommendation and would be delighted to help you again in the future!

Rated 5 out of 5 stars

A pleasure to deal with

A pleasure to deal with from start to finish. Craig was great to deal with, not pushy at all and his communication was excellent. The car was prepped beautifully, serviced before I picked it up and it exceeded my expectations. All in all, a faultless experience and I will definitely use Parker’s again.

April 18, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear Craig made the whole experience enjoyable and pressure-free, with clear communication throughout, and it’s great to know the car exceeded your expectations!

Rated 5 out of 5 stars

Great service from the team at Parker…

Great service from the team at Parker Prestige, really appreciate the time and effort Craig and Sam put in to making my purchase go so smoothly.

April 24, 2026
Unprompted review
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Reply from Parker Prestige

We’re really pleased to hear you had such a smooth experience and that Craig and Sam’s time and effort made a real difference. We truly appreciate your support and hope you enjoy your new car! 🚗

Rated 5 out of 5 stars

Great company to deal with when selling your car

I have just sold my Jaguar Ftype to them and they arrived on time as promised looked round the car and then agreed to pay the price agreed on the phone with no quibbles . Super professional and straight talking. Very Impressed. Have already purchased my next car but will come to them when I am ready to change again Can't recommend Scott and the team enough

April 24, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear the sale of your Jaguar F-Type was smooth, professional and exactly as agreed. Providing a straightforward and hassle-free service is what we pride ourselves on, so it’s great to know that it stood out.

We look forward to helping you again when the time comes for your next change! 🚗

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Got exactly what we wanted. We got the car we wanted in good condition without hassle. Tony was exceptionally hospitable and made us feel comfortable! We recommend.

April 11, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you got exactly what you wanted and that everything was smooth and hassle-free. Tony will be pleased to know you felt comfortable and well looked after.

Rated 5 out of 5 stars

A really great company to deal with

A really great company to deal with. They make the experience effortless and are very helpful throughout the process. Would definitely recommend them.

March 31, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear you found the experience effortless and that the team were helpful throughout.

Rated 5 out of 5 stars

Craigs a great salesman

Craigs a great salesman, really knowledgeable and great to work with. Hopefully more cars in the future!

March 18, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great feedback!

We’re pleased to hear Craig’s knowledge and approach made the experience a good one. We look forward to helping you again with future cars! 🚗

Rated 5 out of 5 stars

2nd mercedes with parker

2nd mercedes with parker, Craig made it short and sweet the process hassle free. collected within 3 days. thanks again meet see you soon

April 1, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for your continued support!

We’re really pleased to hear Craig made the process quick, easy and hassle-free for you again. Enjoy your new Mercedes, and we look forward to seeing you next time! 🚗

Rated 5 out of 5 stars

Top service from Tony 👍 Everything went…

Top service from Tony 👍 Everything went smoothly, car was spot on and the drive home was really nice and comfy. Really appreciate it – would 100% recommend!

March 28, 2026
Unprompted review
Parker Prestige logo

Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear everything went smoothly and that the car was spot on for you.

We truly appreciate the recommendation. Thank you for choosing Parker Prestige! 🚗

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