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Parker Prestige Reviews 

1,063
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism and helpfulness, making the car buying process smooth and enjoyable from start to finish. The overall service and user experience are frequently described as exceptional and efficient, with many appreciating the seamless journey from initial inquiry to vehicle collection. Consumers are impressed with the quality of the vehicles, often finding them exactly as described and in excellent condition. Customer service, including clear communication and effective aftercare, is highlighted for its responsiveness and ability to resolve concerns. This consistent positive experience leads many to recommend the company and express intentions to return.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting excellent and seamless experiences from start... See more

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with their... See more

User experience

Reviewers consistently express satisfaction with the user experience, describing it as exceptional, smooth,... See more

Customer service

Customers had positive experiences with customer service, highlighting the smooth and easy process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience from start to finish with Parker Prestige and especially Jack has been exceptional. The car was beautiful and just better than we could have imagined - a truly stunning car and with a... See more

Company replied

Rated 5 out of 5 stars

I dealt with Jack, An absolute no nonsense, seamless deal. Within hours i was set with the car i wanted and on course to pick it up 4 days later. Jack was clear and honest about the products available... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

BMW X 3 I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee. The car... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(1,063)

280 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Tony

recently bought a audi s5 and had a great experience from start to finish. Tony, who I dealt with, was really helpful — no pressure at all, just straightforward and easy to deal with.

The car was exactly as described and really well presented, and everything was sorted quickly which made the whole process smooth.

Really happy with both the car and the service. Would definitely recommend.

March 9, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review! It’s great to know the Audi S5 was exactly as described and well presented.

We truly appreciate your recommendation, enjoy the car and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Thoroughly recommend

Thoroughly recommend, Jack was brilliant throughout the whole process.
Car we purchased was as advertised and immaculate.

Will definitely use again.

March 20, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Jack looked after you so well and that the car was exactly as advertised and immaculate. We really appreciate your recommendation and look forward to helping you again in the future! 🚗

Rated 5 out of 5 stars

Excellent independent dealer

A pleasure to spend money with and deal with - a rarity in the motor trade.

From initial enquiry through to agreeing the deal, Craig and his colleagues on site were first class. Knowledgeable, professional and honest - keeping in regular contact up-to and after collection.

Vehicle was handed over in excellent condition and as described in Autotrader ad. I would have no hesitation in travelling as far again in the future.

A fantastic independent dealer who exemplify excellent customer service.

March 13, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you had a great experience with Craig and that the whole process was smooth and enjoyable from start to finish. It’s also really important to us that any aftersales matters are handled quickly and professionally, so we’re pleased to know this gave you confidence in our service.

Rated 5 out of 5 stars

An awesome company to work with and…

An awesome company to work with and very honest and transparent, Craig was always quick with replies and always delivers the best.

March 21, 2026
Unprompted review
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Reply from Parker Prestige

We’re really pleased to hear you found the experience honest and transparent.

Thanks again for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Fantastic company to buy from.

Fantastic company to buy from.. from the moment I seen the add online to picking up the car, the service was great. Cant thank jack enough, speedy replys and kept me informed through the whole process.. 100% would reccomend

March 28, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

Thanks again for the recommendation, and enjoy your new car! 🚗

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish especially from the salesman Jack. Always there for a phone call and always kept me up to date. Very honest and caring business.

March 21, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear Jack kept you well informed and was always on hand to help.

Rated 5 out of 5 stars

I recently bought a BMW X3 from Craig…

I recently bought a BMW X3 from Craig at Prestige, and I couldn’t be happier with the experience. From the start, Craig was incredibly knowledgeable about the car and took the time to answer all my questions without any pressure. He made the whole process smooth and straightforward, which made it a real pleasure to deal with him.

After getting the car home, there was a small issue, but I have to say the way it was handled was absolutely first class. Craig and the team sorted it quickly and professionally, which gave me a lot of confidence in their after-sales service.

Overall, a fantastic experience—great car, excellent service, and I wouldn’t hesitate to recommend Craig at Prestige to anyone looking for their next vehicle.

March 20, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a detailed and thoughtful review.

It’s also really important to us that any after-sales matters are handled quickly and professionally.

Enjoy your BMW X3, and we hope to welcome you back to Parker Prestige in the future! 🚗

Rated 5 out of 5 stars

We went to see and test drive a car…

We went to see and test drive a car last week, and bought it straight away. They have a great selection of cars which a car lover really loves. Their customer service was great, the procedures were smooth and easy. I was served by Mr.Jack and its fantastic to deal with him. Happy customer..

March 19, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you found the perfect car so quickly and enjoyed our selection. It’s great to know everything was smooth and easy, and that Jack made the experience a positive one.

Enjoy your new car!!

Rated 5 out of 5 stars

Outstanding Service provided

Had the pleasure of buying a car from Parker Prestige recently. Dealt with Nathan; who was an absolute gem throughout the entire process. Was a very personable experience, and Nathan was beyond attentive. Will 100% keep Parker Prestige on my radar when I purchase more cars in the future. Couldn’t recommend enough.

March 19, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear Nathan made the experience so personable and attentive for you. Your recommendation means a lot, and we look forward to helping you again when the time comes for your next car. 🚗

Rated 5 out of 5 stars

High quality cars and great service

Just picked up my Mustang GT and couldn't be happier with my purchase. Car is in excellent condition and priced fairly.
Great service from Tony who always answered any queries and was not pushy at all. Very high quality cars and service.

March 21, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear you’re so happy with your Mustang GT! It’s great to know Tony provided a relaxed, helpful service and kept everything clear throughout.

We really appreciate your kind words about both the car and the service.

Rated 5 out of 5 stars

Tony was absolutely fantastic

Tony was absolutely fantastic , kept me updated at all time about my numerous enquiries .Would definately recommend Parker prestige for an excellent service.

March 21, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great feedback!

We’re really pleased to hear Tony kept you well informed throughout and looked after you so well. Your recommendation means a lot to us! Thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Excellent service from Craig

Just bought my stunning Mercedes C220dh Sport today from this highly recommended dealership and I would not hesitate in buying another car from here in the future. Massive shout out to Craig who from start to finish answered all calls and texts without delay to secure a smooth transaction. This dealership really makes sure your car is 100% before you leave for home and I am confident that the after service will be top notch if I need it. Honestly, come to this place if you want a high quality vehicle and you are looking for a professional service to match. 5 out of 5 is the least I can give.
Regards
John M

March 21, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you’re loving your Mercedes C220d and that Craig made the whole process smooth and straightforward for you.

Enjoy your new car, and we look forward to welcoming you back to Parker Prestige in the future! 🚗

Rated 5 out of 5 stars

Couldn’t have had a better experience…

Couldn’t have had a better experience with Parker Prestige, Jack was insanely helpful and was great to deal with when purchasing my G80 M3, very down to earth guys at Parker Prestige, 10/10

March 20, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the brilliant review!

We’re delighted to hear you had such a great experience and that Jack was so helpful throughout your purchase of the G80 M3 — an incredible car. It’s great to know you found the team easy to deal with as well.

We really appreciate the 10/10! 💯

Rated 5 out of 5 stars

Great dealing with Tony

Tony was great to deal with and made it an easy car purchase. I will definitely use Parker Prestige again and recommend to anyone.

March 19, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear Tony made the whole process easy for you. We truly appreciate the recommendation and look forward to helping you again in the future. 🚗

Rated 5 out of 5 stars

So far so good

So far so good, one week passed completion and everything has gone very well thanks to Jack👌

March 19, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great feedback!

We’re really pleased to hear everything is going well a week in and that Jack looked after you throughout. If you need anything at all, we’re always here to help. Enjoy the car! 🚗

Rated 5 out of 5 stars

I have recently bought a BMW and was…

I have recently bought a BMW and was guided by Craig.

It was a seamless, straightforward and stress free purchase from start to finish.

Thanks!

March 17, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear Craig made the whole process seamless and stress-free for you. Enjoy your BMW, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Jack was excellent to deal with and…

Jack was excellent to deal with and process was so smooth and professional throughout. The car was above expectations and excellent customer services from all at Parker Prestige even down to the delivery driver.

March 13, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear Jack made the whole process smooth and professional for you! Enjoy your new car, and we hope to welcome you back to Parker Prestige in the future! 🚗

Rated 5 out of 5 stars

Fantastic

Craig was professional and knowledgeable, we received a fantastic service all round. The car is everything we hoped it would be and we would have no hesitation returning in the future.

February 12, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear Craig provided a professional and knowledgeable service!

We really appreciate your support and would be more than happy to welcome you back to Parker Prestige in the future. Enjoy your new car! 🚗

Rated 5 out of 5 stars

Excellent cars at fair prices

Excellent cars at fair prices. Whole process was smooth, Tony was great to deal with and is a top bloke.

March 12, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear you found the process smooth and that Tony was great to deal with.

Thanks again for choosing Parker Prestige

Rated 5 out of 5 stars

Tony is an absolute legend

Tony is an absolute legend. He is without doubt a vital asset for the company. From the conversations prior to purchase to the hospitality whilst completing the transaction - he was both professional and friendly. He answered all my questions and queries thoroughly and it was an absolute pleasure dealing with him!

February 26, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a brilliant review!

We’re delighted to hear you had such a positive experience with Tony. He really does go above and beyond for our customers!

It was a pleasure dealing with you, and we hope to see you again in the future! 🚗

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