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Parker Prestige Reviews 

1,065
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism and helpfulness, making the car buying process smooth and enjoyable from start to finish. The overall service and user experience are frequently described as exceptional and efficient, with many appreciating the seamless journey from initial inquiry to vehicle collection. Consumers are impressed with the quality of the vehicles, often finding them exactly as described and in excellent condition. Customer service, including clear communication and effective aftercare, is highlighted for its responsiveness and ability to resolve concerns. This consistent positive experience leads many to recommend the company and express intentions to return.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting excellent and seamless experiences from start... See more

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with their... See more

User experience

Reviewers consistently express satisfaction with the user experience, describing it as exceptional, smooth,... See more

Customer service

Customers had positive experiences with customer service, highlighting the smooth and easy process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience from start to finish with Parker Prestige and especially Jack has been exceptional. The car was beautiful and just better than we could have imagined - a truly stunning car and with a... See more

Company replied

Rated 5 out of 5 stars

I dealt with Jack, An absolute no nonsense, seamless deal. Within hours i was set with the car i wanted and on course to pick it up 4 days later. Jack was clear and honest about the products available... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Jack and the Parker Prestige highly enough. Buying a car after having ours stolen started as a painful process when contacting the standard main dealers. Then, thankfully, I found Jack... See more

Company replied

Rated 5 out of 5 stars

BMW X 3 I had a 3 hour drive to Parker Prestige to collect my BMW X 3, on arrival I met Tony Charlton the sales person I had been corresponding with who made me very welcome and made coffee. The car... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

Parker Prestige have a great selection of quality Used Cars in Richmond. If you need high quality Used Cars then visit us in North Yorkshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(1,065)

280 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent cars at fair prices

Excellent cars at fair prices. Whole process was smooth, Tony was great to deal with and is a top bloke.

March 12, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear you found the process smooth and that Tony was great to deal with.

Thanks again for choosing Parker Prestige

Rated 5 out of 5 stars

Tony is an absolute legend

Tony is an absolute legend. He is without doubt a vital asset for the company. From the conversations prior to purchase to the hospitality whilst completing the transaction - he was both professional and friendly. He answered all my questions and queries thoroughly and it was an absolute pleasure dealing with him!

February 26, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a brilliant review!

We’re delighted to hear you had such a positive experience with Tony. He really does go above and beyond for our customers!

It was a pleasure dealing with you, and we hope to see you again in the future! 🚗

Rated 5 out of 5 stars

Made buying the car very simple

Made buying the car very simple. No messing about. Phoned Saturday morning, viewed the car later that morning, agreed purchase and collected Monday morning.

February 9, 2026
Unprompted review
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Reply from Parker Prestige

We’re really pleased to hear the whole process was simple and straightforward for you. Being able to view, agree the deal, and collect so quickly is exactly the kind of smooth experience we aim to provide.

Enjoy your new car, and thank you for choosing Parker Prestige! 🚗

Rated 5 out of 5 stars

Purchased an Audi RS3 from…

I recently purchased an Audi RS3 from Parker Prestige in Richmond and couldn’t be happier with the experience. This was my first fully purchased car, so it was a big moment for me, and the team made the whole process smooth and enjoyable from start to finish.

A big thanks to Nathan who looked after the sale. He made everything a really smooth transition, was helpful throughout, and made sure the whole process was straightforward and stress-free. He answered all my questions and kept everything clear from the first enquiry through to collection.
The car itself was presented perfectly and exactly as described — and I absolutely love it. You can tell they genuinely care about the cars they sell and about making sure customers leave happy.

If you’re looking for a quality car and a professional, easy buying experience, I’d definitely recommend Parker Prestige. Thanks again to Nathan and the team for helping make my first proper car purchase such a great one!

March 9, 2026
Unprompted review
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Reply from Parker Prestige

We’re truly delighted that you chose Parker Prestige for your first fully purchased car! It’s great to hear that Nathan made the whole process smooth, clear and stress-free from your first enquiry right through to collection.

We’re also glad the Audi RS3 lived up to expectations and that you were happy with how the car was presented.

Thank you again for your recommendation and for placing your trust in Parker Prestige.

Rated 5 out of 5 stars

Went incredibly smooth and incredible cars

Went incredibly smooth, really easy experience and workers are really nice. 10/10

March 9, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear everything went smoothly and that you found the experience easy from start to finish. It’s also great to know the team made a good impression.

We really appreciate the 10/10 and hope to see you again at Parker Prestige in the future! 🚗

Rated 5 out of 5 stars

Excellent Service

I recently purchased my new car from Parker Prestige
Nathan salesman who dealt with the purchase made the whole process easy and hassle-free l would highly recommend to anyone will definitely use again
Thanks Nathan

March 8, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We truly appreciate the recommendation and look forward to welcoming you back to Parker Prestige when it’s time for your next car. Enjoy the new one! 🚗

Rated 5 out of 5 stars

A45s

Picked up my A45s today, brilliant service, nice and quick.

March 7, 2026
Unprompted review
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Reply from Parker Prestige

We’re really pleased to hear you had a brilliant experience and that everything was quick and straightforward for you. Enjoy your A45s!

Rated 5 out of 5 stars

Honest dealer selling quality examples…

Honest dealer selling quality examples of premium cars. Genuinely felt looked after, allowing me to thoroughly check the car out and test drive properly. Even picked me up from the rail station 20 miles away. I'd definitely buy again without even viewing as their descriptions and videos are perfectly honest. The car drives and looks superb. Well done PP, keep up.the great work.

February 13, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review.

We’re delighted to hear you felt well looked after and that the car lived up to both the description and the videos. Transparency and giving customers the time to properly inspect and test drive our cars is really important to us, so it’s great to know that stood out during your visit.

Rated 5 out of 5 stars

Craig done an amazing job

Craig done an amazing job always made me feel really comfortable in the purchase. Answered phones/ questions and got back to me quick. Just made the process easy. I done a part ex and my logbook was lost and they trusted me and went ahead with sale. All round very professional and friendly would definitely recommend

February 19, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re really pleased to hear Craig made the whole process comfortable and straightforward for you. Clear communication and making things easy for our customers is exactly what we aim for, so it’s great to know that came across.

Rated 5 out of 5 stars

I recently part-exchanged my BMW X4…

I recently part-exchanged my BMW X4 through Parker Prestige and received the best price I had been offered anywhere. The whole experience with Craig was excellent from start to finish.

Craig’s technical knowledge of BMW vehicles was clear straight away, and he took the time to explain everything in a straightforward and honest way. The process was simple, efficient and completely hassle-free, which made the whole transaction very easy.

Communication was great throughout and everything was handled professionally and quickly. If you’re looking to sell or part-exchange a BMW or any car and want a fair price with outstanding service, I would highly recommend Parker Prestige and Craig.

Fantastic service all round.

March 6, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for taking the time to leave such a detailed and positive review.

We’re delighted to hear you were happy with the price offered for your BMW X4 and that Craig made the whole process smooth, straightforward and hassle-free. His knowledge and clear approach are exactly what we aim to provide for every customer.

We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Just purchased an A35 from Parker from…

Just purchased an A35 from Parker from the first phone call Tony was very helpful and the purchase went quickly and smoothly. Very happy with my purchase

March 7, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great review!

We’re really pleased to hear Tony was helpful from the first phone call and that the whole purchase was quick and smooth. It’s fantastic to know you’re happy with your A35!

Rated 5 out of 5 stars

Great service threw out.

Bought a car from Parkers Prestige, Jack was a great help nothing was a problem, gave me a good price on my part exchange too, would recommend this dealership to anyone, thankyou.
Brandon wallace

February 28, 2026
Unprompted review
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Reply from Parker Prestige

We're really pleased to hear you had a great experience with Jack and that he was able to make the process straightforward while also getting you a good price on your part exchange. Enjoy your new car, and we truly appreciate the recommendation. We hope to see you again in the future!

Rated 5 out of 5 stars

Parker Prestige - Fantastic Service

Parker Prestige - Fantastic Service

Recent purchase from these guys and all I can say is Jack & Sam were brilliant.

Both the car and the dealership are absolute gems. The car was exactly as described — clean, well maintained, and in mint condition.

Big thanks again to Jack & Sam! Wouldn’t hesitate to use them again in the future and would happily recommend to anyone looking for something special

February 28, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re delighted to hear you had such a great experience with Jack and Sam. It’s great to know the car lived up to expectations and that both the vehicle and the dealership made a positive impression.

Enjoy the car, and we hope to welcome you back to Parker Prestige again in the future!

Rated 5 out of 5 stars

Parker Prestige - Excellent Service.

I'm very happy to recommend Parker Prestige from where I purchased a used Land Rover Discovery. My contact was Tony Charlton who handled my enquiry from start to finish resulting in my purchase of the car. I could not have been happier with Tony for answering all of my questions, allowing me as much time as I needed to look over the car and take it for a decent test drive.
I am very happy with the car, Tony and all of his colleagues that I met on the day were a pleasure to deal with. Thank you.

February 25, 2026
Unprompted review
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Reply from Parker Prestige

We’re delighted to hear you’re so happy with your Land Rover Discovery and that Tony looked after you from start to finish. Making sure our customers have all the time they need, along with clear answers and a proper test drive experience, is exactly how we believe car buying should be.

Thank you again for choosing Parker Prestige!

Rated 5 out of 5 stars

Jack was great to deal with throughout

Jack was great to deal with throughout! He sorted the outstanding finance on my old car and made the whole experience hassle-free!

February 21, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great feedback!

We’ll be sure to pass your kind words on to Jack. Enjoy your new car, and we hope to see you again in the future!

Rated 5 out of 5 stars

I purchased a Mercedes E class from…

I purchased a Mercedes E class from Tony, he was very professional and friendly without being pushy, as was all the staff. He went above and beyond and even booked us a b&b as we were travelling from Ayrshire. I would not hesitate to recommend this company.

February 23, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the fantastic review!

We’re so pleased to hear you had such a positive experience purchasing your Mercedes E-Class with Tony. It’s great to hear that Tony was able to go the extra mile and help with your travel arrangements too!

We really appreciate your recommendation and your trust in Parker Prestige. Enjoy your new car and we hope to see you again in the future!

Rated 5 out of 5 stars

BMW X5 Purchase

I recently purchased a used BMW X5 from Tony at Parker Prestige, and the entire experience exceeded my expectations. From the moment I walked in, Tony was professional, knowledgeable, and genuinely helpful. He took the time to answer all my questions, provided detailed information about the vehicle’s history, and made sure I felt completely comfortable with my decision.
The BMW X5 was exactly as described—clean, well-maintained, and in excellent condition. There were no surprises, and the buying process was smooth and straightforward. Tony was transparent throughout the entire transaction and never made me feel pressured.
If you’re looking for a quality vehicle and an honest, stress-free buying experience, I highly recommend Tony at Parker Prestige. I couldn’t be happier with my BMW X5 and the level of service I received!

February 19, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for taking the time to leave such a detailed and thoughtful review!

We’re delighted to hear that Tony provided such a professional, transparent and pressure-free experience from start to finish. It’s also great to hear you’re so happy with your BMW X5 and that it lived up to expectations on collection day.

We truly appreciate your recommendation and your trust in Parker Prestige. Enjoy the new car, and we look forward to welcoming you back again in the future!

Rated 5 out of 5 stars

Simon T Porsche Boxster T

Even though I was over 200 miles away, Craig made the whole process incredibly easy and stress-free. Communication was clear and consistent, every question was answered quickly, and everything was handled professionally from start to finish. The distance was never an issue thanks to how smoothly Craig managed the entire purchase. A genuinely straightforward and enjoyable car-buying experience — I wouldn’t hesitate to recommend Craig and Parker Prestige to anyone, near or far.

February 16, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for such a fantastic review!

We’re really pleased to hear that Craig made the whole process easy and stress-free for you, even from over 200 miles away. We truly appreciate your recommendation and your trust in Parker Prestige. Enjoy your new car, and we hope to welcome you back again in the future!

Rated 5 out of 5 stars

Excellent Service

Excellent service throughout the purchase with Craig a pleasure to do business with. Car as described and I would thoroughly recommend Parker Prestige. Mark

February 18, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for your kind review!

We’re delighted to hear you had an excellent experience with Craig and that everything met your expectations with the car exactly as described.

Enjoy your new car, and we look forward to welcoming you back to Parker Prestige in the future!

Rated 5 out of 5 stars

Brilliant guys and very helpful

Brilliant guys and very helpful, quick to respond to text or calls. Picked up from trains station to collect car with was very convenient thanks again

February 11, 2026
Unprompted review
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Reply from Parker Prestige

Thank you for the great feedback!

We’re really glad you found the team helpful and responsive throughout, and that the station collection made things that bit easier and more convenient for you.

Thanks again for choosing Parker Prestige!

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