Parkers Reviews 

452
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Parkers allows dodgy dealers, BEWARE! Don't be a fool like me! Bought a car from AUR Motors Sunbury-on-Thames on May 20th, called to return it May 22nd when my mechanic found hidden issues. Ali at AUR... See more

Rated 4 out of 5 stars

Used to regularly buy magazine and keep all copies for reference. Only by chance found new web sites. Very impressed so far but needvto explore further to see if it's as informative as old style maga... See more

Company replied

Rated 5 out of 5 stars

Honest, fair, appraisals and pricing. Didn't take any time either, quick responses. I beleive this service to be more people orientated than companies seeking to buy your car for resale on a business... See more

Company replied

Rated 5 out of 5 stars

Solid, no fuss pricing for cars. I bought a sub for £5/mo. and that's cheap. The car valuation site part might benefit from a redesign to require fewer clicks. You should be able to save your setti... See more

Company replied

Company details

  1. Review Site

Information provided by various external sources

Parkers is the UK's trusted site for helpful reviews and advice on new cars, used cars, buying and leasing and free car valuations.


Contact info

3.4

Average

TrustScore 3.5 out of 5

452 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 24 hours

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3.4

All reviews

(452)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great independent advice

Great solid advice on a car I was thinking of buying. Also got a valuation of my current car for a potential part/ex.

December 27, 2024
Unprompted review
Parkers logo

Reply from Parkers

Hi thanks for the review.
Glad that we could be of help. Real-world valuations since 1972.
Regards, the Team at Parkers.co.uk

Rated 1 out of 5 stars

I have been trying to unsubscribe from…

I have been trying to unsubscribe from the barrage of needless emails to no avail. Awful, do not fall for their marketing !

January 1, 2025
Unprompted review
Parkers logo

Reply from Parkers

Hi thanks for the review.
You can easily contact our online helpdesk at feedback@parkers.co.uk and chat with the analysts if you have a problem. The contact info is freely available across the site. Send us the info of the email address that you need unsubscribing and we'll help out. Regards, the Team at Parkers.co.uk

Rated 5 out of 5 stars

Easy to use Car Valuation

Easy to use Car Valuation

December 29, 2024
Unprompted review
Parkers logo

Reply from Parkers

Hi thanks for the review.
Glad that we could help out. Real world valuations since 1972.
Regards, the Team at Parkers.co.uk

Rated 5 out of 5 stars

Trusted provider

Trusted provider, easy to use website.

December 27, 2024
Unprompted review
Parkers logo

Reply from Parkers

Hi thanks for the review.
Glad that we could help out.
Regards, the Team at Parkers.co.uk

Rated 1 out of 5 stars

never got the valuation

never got the valuation , it should be available within 2 mins of putting your reg in without all the other details

December 12, 2024
Unprompted review
Parkers logo

Reply from Parkers

Hi thanks for the review.
You can easily contact our online helpdesk at feedback@parkers.co.uk and chat with the analysts if you have a problem with valuations. For info, we don't supply valuations, users get this info themselves. If you still have problems, then reach out to the helpdesk. Regards, the Team at Parkers.co.uk

Rated 5 out of 5 stars

Trade-in Estimate

I needed a trade-in valuation as a basis for negotiation. Parkers gave me just that - and I got the trade-in allowance I thought was fair.

December 12, 2024
Unprompted review
Parkers logo

Reply from Parkers

Hi thanks for the review.
Glad that we could help out. Real world valuations since 1972.
Regards, the Team at Parkers.co.uk

Rated 5 out of 5 stars

Price comparison.

Very helpful to be able use your free valuation service to compare prices.

November 28, 2024
Unprompted review
Parkers logo

Reply from Parkers

Hi thanks for the review.
Glad that we could help out. Real world valuations since 1972.
Regards, the Team at Parkers.co.uk

Rated 2 out of 5 stars

Gone downhill

The amount of information held now is far less than it used to be some time ago. It is more difficult to get hold of. I have checked on the car that I own to find that some of the information is incorrect and it states that there are no options available on the car, whereas there are many.

When browsing a particular model, one is forced to choose the trim level first. There are typically many to chose from and one does not know which one to choose. Do I have to come back and go through 10 or more levels of trim to find the one I want. Much better to choose the engine first, as that will also reduce the number of trim levels available.
You used to be able to see when particular trim and engine combinations were sold, but that information is now difficult to find. You could go into one year and see all the models available in that year. That is not possible now.
It has become far more restrictive and less user friendly. You really need to do better.

November 27, 2024
Unprompted review
Rated 3 out of 5 stars

Far too many adverts.

Far too many adverts coming up, using my phone its almost imposible to read an article due to so many adverts!
I am seruoolsy considering unsubscribing because of the adverts.

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to use website

Easy to use website and very informative.

November 21, 2024
Unprompted review
Parkers logo

Reply from Parkers

Hi thanks for the review.
Glad that we could help out.
Regards, the Team at Parkers.co.uk

Rated 5 out of 5 stars

What a surprise

What a surprise, better than I thought

November 20, 2024
Unprompted review
Parkers logo

Reply from Parkers

Hi thanks for the review.
Glad that we could help out.
Regards, the Team at Parkers.co.uk

Rated 5 out of 5 stars

Comprehensive site

Grateful to have been pointed in the direction of Parker’s. It proved invaluable to me in researching the best value car I could afford. Comprehensive site filled with so much relevant information.

November 17, 2024
Unprompted review
Rated 1 out of 5 stars

Old Yuassa batteries were excellent, but no longer.

I had a Yuasa battery, which I bought from Tayna batteries for my Land Cruiser, it was good for more than 8 years. Because I thought Yuasa were brilliant I replaced it with another one. That one lasted 2 years, I bought a third one 8 months ago from Parkers. The vehicle failed to start within a month. I was so convinced how great yuasa were that I went through the whole system but eventually realised it was the battery, again. Discussions with someone in the electronics safety industry today has revealed the Yuassa are now made in China and this seems to be the reason for so many failures. He disclosed that he had found false safety logos false origin logos and even having found concrete to make up weight on a supposedly larger battery types. Need I say more.
The service I received from the seller, Parkers parts was excellent. The problem was with the battery not the retailer.

November 14, 2024
Unprompted review
Parkers logo

Reply from Parkers

Hi - thanks for the review but we think you have the wrong Parkers. We publish car reviews and pricing.

Most likely you're referring to Parkers [The Parts People] https://thepartspeople.co.uk/ who we're not related to.

Interesting though your poor experience with Yuasa. We'd say return it to a Parkers store as it must surely be guaranteed.

Or our advice is to contact Parkers directly here https://thepartspeople.co.uk/#Contact

Regards - Parkers.co.uk [not affiliated]

Rated 1 out of 5 stars

Waste of Money

Custom Car Valuation is a joke. The only difference from free valuation is that it allows you to change the mileage on a car.

September 21, 2024
Unprompted review

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