Parkers Jewellers Reviews 

1,608
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I’d highly recommend Parker’s Jewellers! Jon went above and beyond answering every question professionally with fast replies. Buying my first vintage Rolex I was curious with original authentici... See more

Rated 5 out of 5 stars

I had a really positive experience buying my watch from this jeweller. The service was excellent from start to finish. I’m really pleased with my purchase and would definitely recommend them.

Rated 3 out of 5 stars

2nd Purchase from Parkers. Great selection of watches. Ordered one 27th December received 6th Jan which was disappointing but understandable with the Christmas break. Love the watch but the clasp... See more

Rated 5 out of 5 stars

Brilliant thank you! Watch better than expected really chuffed. You could not have been more honest including Omega factory receipts - parts replaced etc. Can't fault you folks . . proper watch people... See more

Company details

  1. Watch Store
  2. also in
  3. Jewelry Store

Written by the company

We stock watches for all tastes. From new to vintage, we have built a superb collection of all of the worlds great watch brands. If you want it we can find it. If you need advice on watch looks and styles we can tailor it. If you want tremendous value for money, look no further.

Parkers Jewellers Ltd

Written by the company

14 Day Money Back Guarantee
If you decide that you want to return a watch that you have bought from stock, you will be refunded on condition that you do so within 14 working days of receiving the watch. A full refund will be made on condition that the item has not been damaged and that all the original associated items that were sold to you are returned in the same condition that they were supplied in.
Secure Delivery
All watches that we post out are sent via Royal Mail Special Delivery and, as such, are given their own unique tracking number, to allow you to monitor its progress.
Pre-owned watches
Our advertised watches are pre-owned and many are classic models that are no longer available. We take great care when we buy watches to ensure that they come from reliable sources. Once we get the item back to our premises, our expert watchmakers check the watch over and give it the Parkers MOT. In case you need any assurance, our team has over 60 years experience between them and it is why we give all our watches our free Parkers 12 months warranty.

Parkers 12 month guarantee

Your complete satisfaction - Guaranteed !

Your complete satisfaction - Guaranteed !
Parkers Jewellers offer a free 12 month guarantee on all products sold. You also have the option to return any purchase within 14 working days from receipt. Customer service is paramount to our company and our aim is 100% customer satisfaction.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,608)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Although I had a few hiccups when…

Although I had a few hiccups when purchasing a watch they were sorted with speed and professionalism by both Alex and especially Jon. It is evident that good customer service is a priority for them.
I wouldn't hesitate to use Parkers again.

October 12, 2023
Rated 5 out of 5 stars

Brilliant thank you!

Brilliant thank you! Watch better than expected really chuffed. You could not have been more honest including Omega factory receipts - parts replaced etc. Can't fault you folks . . proper watch people. Bomb proof packing - RMSD . . This retired pilot be back for more thank you so much. Doesn't get any better buy here.

August 3, 2023
Rated 5 out of 5 stars

Exquisite time pieces

Exquisite time pieces, professional and trusted sellers. Alex, Stephen and the team are a credit to Parkers and I would not hesitate to recommend to anyone looking for a superb watch at a fair price.

August 2, 2023
Rated 5 out of 5 stars

Excellent customer service.

I have dealt with Parkers before and their customer service is first class. They are efficient answer questions quickly and are always helpful. I would have no hesitation in recommending them.

July 3, 2023
Rated 5 out of 5 stars

Got an oustanding second hand watch…

Got an oustanding second hand watch from Parkers and it was in mint condition with all paperwork and service booklets on next day delivery. Definitely one of the best place to buy if you a looking for a great quality watches.

April 27, 2023
Rated 5 out of 5 stars

The Omega Speedmaster moonwatch I…

The Omega Speedmaster moonwatch I bought was exactly as advertised in fact it looks better than the photos with your advert,Iam extremely happy with the watch, and the price I paid was very competitive. Also the service provided was second to none.This is the second watch I have bought from Parker’s and should I want another it will be Parker’s Jewellers again for my purchase.

July 9, 2023
Rated 1 out of 5 stars

Purchased watch on line

Purchased watch on line, was contacted and advised that the strap on the watch was incorrect for the deployment clasp and they had fitted an equivalent replacement. When the watch arrived the strap dimensions were for a small wrist and I was unable to wear the watch. I spoke to a member of staff who advised me he would contact the seller as they were selling it in his behalf to see if he would make a contribution toward a replacement strap but refused.
I was left with 12k watch that was unwearable and it was decided to return the watch for a refund.

July 2, 2023
Rated 5 out of 5 stars

Excellent service

Watch was in better condition than described. Very fast delivery and good protective packaging. Very helpful when I phoned with a question about condition prior to purchase.

July 6, 2023
Rated 5 out of 5 stars

First class customer service!

I bought a used Cartier watch a few months ago from Parkers in Sheffield and found a couple of weeks later that there was a problem with the date advance. I rang the company and explained the problem and they asked me to send it in. After verifying the fault they sent the watch on to the UK Cartier authorised repair service where it was repaired and fully serviced. It was then returned to me by special delivery. I am very impressed with the service I received, there was never any hint of reticence in getting the watch properly sorted. Excellent customer service, highly recommended.
You only really find out how good a company's customer service is when there is a problem - Parkers surpassed expectations!

June 14, 2023
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