Parkgate Mobility Reviews 2,133

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 454 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, extensive knowledge, and friendly demeanor, making every interaction pleasant and informative. The service provided is frequently described as excellent, with many people highlighting the efficiency and personalized approach, ensuring that individual needs are met with care and understanding. Consumers are particularly impressed with the quality of the products and the overall customer service, noting that the team goes above and beyond to assist. The user experience is often highlighted as smooth and easy, from initial inquiries to product demonstrations and after-sales support.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism and helpfulness of... See more

Product

Customers had positive experiences with product. Many reviewers expressed satisfaction with the range and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called in by off chance today, for the mother-in-law to look at a new motorised riser, recliner chair. After testing a few with Keith's advice. She chose one & then moved in to a new walker for herse... See more

Rated 5 out of 5 stars

Me and my wife spoke to Helen and Keith at Park gate regarding purchasing a scooter to help me get around due to joint problems. Both Helen and Keith were very helpful, pleasant and very informative r... See more

Rated 5 out of 5 stars

Darren was my specialist mobility advisor. He was amazing, friendly, cheerful and very very informative and helpful. He was very thorough explaining everything about my scooter and making sure I knew... See more

Rated 5 out of 5 stars

Pre call to let me know what time and Iintroduced himself. Turned up with a big smile and very friendly attitude. (Mick) Serviced my scooter which desperately needed doing .. Mick gets a full 5... See more


Company details

  1. Mobility Equipment Supplier

Information provided by various external sources

Parkgate Mobility is a multiple award winning retailer of mobility equipment. We also offer servicing and repairs on mobility scooters, stairlifts and other mobility aids.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Mike the service engineer .

Mike the service engineer call to service my scooter for the third year 08/05/26 as always from the phone call to book the services to its completion I could not fault the professionalism every one showed in any way 10/10
MR R Bools.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service, good price

I was looking for a refurbished Kymco K-Lite FE and went into Parkgate's Wakefield shop. They did not have one in stock but Adrian found one within the company and had it brought into the Wakefield shop the following day.

I went back to look at it and after a bit of negotiation, he gave me such a good price that I bought it. Lovely guy, very helpful and fair. Highly recommend.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely experience

We recently bought a wheelchair from the armthorpe branch and was delighted with our experience. Amy was lovely and very helpful.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Wayne came out today to repair my TGA…

Wayne came out today to repair my TGA Breeze S4 front end after having an accident. He had done an amazing job couldn't really tell I had an accident in it. Not only that Wayne also went that little further and attended to the tracking and the rear shocks and now my scooter rides a lot smoother and turns a lot better. Thanks Wayne for your hard work safe journey home

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Amy at Armthorpe Doncaster

Amy was very knowledgeable about all the products I was looking at and really helped me choose what was right for me. She didnt make me feel like I was just another sale and she didnt rush me or make me fell pressured into making a purchase.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Wayne Gave Great Service

Wayne called today to replace the ignition lock on my wife's mobility scooter. He was very friendly and helpfull. The repair was completed quickly. We are very pleased with the service received.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Me and my wife spoke to Helen and Keith…

Me and my wife spoke to Helen and Keith at Park gate regarding purchasing a scooter to help me get around due to joint problems. Both Helen and Keith were very helpful, pleasant and very informative regarding which scooter would be suitable for me. I ended up buying a Scooter from Park gate and the service from Helen and Keith made the purchase a great experience. 🙂

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Mobility support

Called in by off chance today, for the mother-in-law to look at a new motorised riser, recliner chair. After testing a few with Keith's advice. She chose one & then moved in to a new walker for herself.
She seems highly satisfied with everything & arranging a speedy delivery.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

been to store in Castleford

been to store in Castleford, and spoke with Keith.
I found him helpful and omformative about the mobility scooters on sail, and so pleased with hus help I bought one there and then.
it's easy to dismantle and fits in the boot of the car so it ticks all the boxes.
would recommend to anyone looking for a mobility scooter

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Wayne Parkgate mobility

Absolute pleasure to meet Wayne today who fitted batteries then did extra work to establish and get rid of the noise from my scooter. Thorough. Pleasant and professional.
Brilliant work 👏
Completely recommend

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Mobility scooter

Went to get a mobility scooter for my mum, was attended to by Julie who helped us choose the scooter and explained everything clearly.
Great service would highly recommend.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Rented a scooter for a sprained ankle

I'm only in my 40's and I sprained my ankle and needed to rent a mobility scooter for a few days. I was going on a seaside trip with my family & didn't want to cancel it. I phoned Parkgate Mobility in Wakefield and spoke to Adrian to see if this was possible, and he said it wasn't a problem! Legend! I rented a scooter short-term for a very reasonable price and it saved the holiday! I couldn't have gone without it, as my ankle was very swollen. Adrian was very friendly and understanding and I had a wonderful experience despite my injured ankle! Thanks again, I recommend Parkgate Wakefield to family and friends. I was sad when it was time to give the scooter back!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Wakefield branch

Brilliant help from Adrian in the Wakefield store when I needed to hire a wheelchair at very short notice. He was so helpful, both when I enquired on the phone and when I went to collect. Also, what a fantastic shop with a great range of products. I honestly thought I had an unsolvable problem and can’t thank him enough. Also the hire service is fantastic value.

April 24, 2026
Unprompted review

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