parkwaymotorgroup.com Reviews 11

TrustScore 4.5 out of 5

4.3

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4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

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Rated 4 out of 5 stars

Great customer service.

I have always been slightly nervous about using car dealers however the guys at Parkway Motors were very good. I first dealt with Andy who was very friendly. I then dealt with Phil who was very good and gave great customer service. I would recommend the team at Parkway Motor Group.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

I was nervous about using Motorway.

I was nervous about using Motorway to sell my Tiguan, but dealing with Lee who collected the vehicle and T/A Parkway Motor Group who brought the vehicle made the process stress free. If I were to sell another vehicle in the future I will definitely use Motorway and pray that T/A Parkway Motor Group buy it. Thank you T/A Parkway for a smooth transaction.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

From T Wilson …

From T Wilson …
Purchased my 4th car from parkway motors in Eastleigh. Best car sales service I’ve ever had. No fuss and fast service, to the point I brought the car home same day. Excellent service. Would recommend to others.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service A+++++++

Just purchased a car from the team at Parkway. Everything about this experience was top notch, from the initial call with Andy, documentation review, test drive. Nothing was too much trouble, exceptional service. Had a chat with the some of the team while I was onsite, you just get a great feeling about the place and the team.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Wow,sooooo good

Wow,never thought I would ever get treated so well from a car dealership.purchased a focus st from there and they were very helpful letting me know the progress of the preparation by ringing me,yes,ringing me.i would recommend this garage to anyone and will definitely use them again

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Recently purchased a BMW from here

Recently purchased a BMW from here, everything you want from a garage to be honest!
I'd arranged a viewing late on Friday night via AutoTrader, prompt reply via email early on the Saturday and went to view straight away.

Car was in great condition and they were happy for us to take it for a test drive alone. They happily sorted out a few car wash scratches on the bonnet and replaced all 4 tyres due to advisories on the MOT, something a lot of places wouldn't even entertain.

Andy was great both in person and over email and made the whole experience a pleasant one, i'd strongly recommend them if you are after a used car in the £10-£25k range

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

An Exceptional Car Buying Experience from Start to Finish

My wife recently had the pleasure of purchasing a Ford Focus ST-Line X from Parkway Motor Group, and I cannot speak highly enough of the entire experience. From the moment we first made contact, the team was welcoming, knowledgeable, and genuinely committed to delivering outstanding customer service.

The vehicle itself is absolutely stunning—immaculately presented, with sporty styling and a smooth, responsive drive that has exceeded our expectations. My wife is absolutely thrilled with the car, and it has already become a joy to drive every day.

What truly stood out was the transparency, attention to detail, and professionalism of the entire team. Any minor cosmetic imperfections were addressed before we took delivery, thanks to their in-house bodyshop and skilled mechanics. The result was a vehicle that looked and felt brand-new upon collection, testament to the care and pride this family-run business takes in their work.

The buying process was seamless from start to finish, no pressure, no gimmicks, just honest advice and top-tier service. It was refreshing to deal with a dealership that puts the customer first and goes above and beyond to ensure satisfaction.

I would wholeheartedly recommend Parkway Motor Group to anyone in the market for a high-quality used vehicle. When the time comes to upgrade my own car, I will most certainly be returning to this dealership. Their commitment to excellence sets them apart, and they have certainly earned my trust and future business.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

PARKWAY Customer Service

My precious car was purchased from me by PARKWAY MOTOR GROUP. The arrangements for pickup, visual assessment and payment were prompt. The representative kept in touch throughout the transaction and was on time for the pickup as per schedule. This epitomizes how professionals should perform their respective roles within any organisation. PARKWAY MOTOR GROUP, I raise my glass to you!! Cheers 🍻 👏🏽!!!

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service, quality vehicle

I must say, after dealing with quite a few dealerships over my time, I cannot fault this company.
From start to finish, the process of buying my Mercedes was flawless.
Spoke to Andy initially and he was friendly and very helpful. Couldn't do enough to insure that I was happy with the process of buying the car.
They insured that the car had a fresh MOT and also a full pre delivery inspection report.
Went to pick up the car on a long train journey and was picked up from the station by one of the employees, whom was very friendly and pleasant.
Arrived at the dealership to see Dean as unfortunately Andy had a prior engagement, but did inform me.
Dean was very professional and insured I was 110% happy with the car prior to doing any paperwork.
The car was as described and I couldn't fault the handover process.
Everything including the warranty was explained and I felt like a valued customer.
I have to recommend these guys as I can not fault anything they have done. Perfect from start to finish. Even had a call the next day to insure all is good with the car, which in my opinion meant a lot as follows ups mean you are not forgotten once you buy the car.
Exceptional is all I can say. Will be insuring that I recommend to family and friends and looking at them again for when its time for a new car.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

This is my second car purchased from…

This is my second car purchased from Andy at parkway and have to say it was a complete pleasure dealing with the team again, even though they were really busy they got the car ready for me in 3 days as my son needed my old car for his new job, so a big thank you to Andy and the team.

September 30, 2024
Unprompted review

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