Parmenion Reviews 

53
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Don’t believe them when it comes to receiving money within 10 days, you won’t get it they will give you some excuse. The positive reviews on here appear to be from financial advisors. Oh I wonder... See more

Company replied

Rated 5 out of 5 stars

Great website, functional and easy to use. Superb service levels, calls and emails answered quicker than many better known providers. Large range of investment options to suit a variety of needs.

Company replied

Rated 5 out of 5 stars

Since moving my account to Parmenion, I have been very pleased with the service they provide. Whenever I have a query, or need information, my phone call is answered promptly, by someone who has th... See more

Company replied

Rated 5 out of 5 stars

I've found that Parmenian offer an easy to understand, informative and diverse service. Their tools makes it easy to get into investing. Their charges are also low. Obviously investing is for the mid... See more

Company replied

Company details

  1. Investment Company
  2. Business to Business Service

Written by the company

Parmenion have provided award-winning investment and administration solutions for independent financial advice businesses since 2007. We don’t work directly with investors or meet them ourselves. In the first instance, any issues are best directed to your adviser. However, if you do need to contact us, please email clientservices@parmenion.co.uk or give us a call on 0117 204 7678. We’ll get back to you as quickly as possible.


Contact info

4.1

Great

TrustScore 4 out of 5

53 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.1

All reviews

(53)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

BAU Great Service

BAU - Great Service

December 16, 2024
Unprompted review
Parmenion logo

Reply from Parmenion

Thanks, Gary, for your feedback about Parmenion! We really appreciate your thoughts and will share them with our team.

Rated 5 out of 5 stars

Great online system

Great company to deal with, online services are logical and easy to use.

October 1, 2024
Unprompted review
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Reply from Parmenion

Thank you for your recent feedback regarding Parmenion. We truly value your insights, and they will be communicated to our team.

Rated 5 out of 5 stars

Incredible people

Incredible people, amazing service for over 15 years!

September 12, 2024
Unprompted review
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Reply from Parmenion

Thanks, Dominic. I'll pass your feedback on to the team.

Rated 5 out of 5 stars

Great service & support

I'm a new Parmenion customer and have been very impressed with the set-up process, and usability of the app.

August 12, 2024
Unprompted review
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Reply from Parmenion

Thank you for taking the time to write a review. We'll pass your kind comments onto the team.

Rated 5 out of 5 stars

Great experience so far

My investments have been with Parmenion for a while now and they have been great. Easy to use, keep you well informed and I feel safe having my pension with them. Always available via the phone when you have questions without long wait times and robots which is refreshing in this day and age.

January 18, 2024
Unprompted review
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Reply from Parmenion

Thank you for your feedback and review, Mr Coombs. We're happy to hear you're finding our Platform easy to use.

Rated 5 out of 5 stars

Fantastic Service

Top, efficient service. Love the Parmenion App!

August 12, 2024
Unprompted review
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Reply from Parmenion

Thanks for taking the time to write a review.

Rated 1 out of 5 stars

What a shambles of a company

What a shambles of a company. I wanted to transfer money out of my investment with them and completed a form to that effect on 19 February 24. I heard nothing more and contacted the new company that I had chosen for my investment. I was told that my signature had been rejected by Parmenion but neither the new company nor Parmenion had let me know. My financial adviser eventually found out that they had mixed up my signature with my husband’s! He advised me that Parmenion would fast-track my application but as of 3 April the money still hasn’t been transferred. I would never recommend this company to anyone!

April 3, 2024
Unprompted review
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Reply from Parmenion

We’re sorry to hear you’ve been experiencing issues, please get in touch with our Client Services team on ClientServices@parmenion.co.uk so we can investigate this and put it right for you.

Rated 1 out of 5 stars

Unacceptable transfer time

I’m writing this review out of pure frustration, I have been attempting to transfer out a SIPP for 4 months now and I’m no where near the finish line.
It simply shouldn’t take this long to complete a relatively simple SIPP transfer, the latest twist is that the receiving company presented transfer forms to Parmenion which were rejected again because the fund values had changed too much…..of course the values have changed its been 4 months!
I’m going to give Parmenion a few more weeks before I escalate further.

March 23, 2024
Unprompted review
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Reply from Parmenion

Thank you for getting in touch. Please be assured that our Complaints team are aware and are looking into this for you. We’ll get back to you as soon as we can.

Rated 1 out of 5 stars

Difficult and arrogant

As per another of these reviews, they are making it extremely difficult for me to take my money out!!! It is a small investment and I am losing money and advised them that I want to take this sum out. Their stance is to question my rationale in doing so and rudely intimate that I couldn’t possibly make a sensible decision without taking their advice!! The Advisor didn’t seem to know what she was talking about and constantly had to speak to someone else and was extremely difficult, even saying I might charged a fee but that she didn’t know! The emails between them and my so called Advisor Neil at Cheetham Jackson are damn right rude. I will be complaining to the FCA about their conduct!

March 18, 2024
Unprompted review
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Reply from Parmenion

Thank you for getting in touch. Please be assured that our Complaints Team are aware and are looking into this for you. We’ll get back to you as soon as we can.

Rated 5 out of 5 stars

I moved my portfolio from True…

I moved my portfolio from True Potential to Parmenion in 2022 and found the whole transfer process straightforward and was kept informed by Parmenion. The app is straightforward and I use it all the time to check progress.

October 12, 2022
Unprompted review
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Reply from Parmenion

Thank you for your recent review of Parmenion. Your comments are very much appreciated and they'll be fed back to the team.

Rated 5 out of 5 stars

Really like the app

Really like the app, it was simple to get up and running and I can now see my ISA progress anytime i want.

October 12, 2023
Unprompted review
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Reply from Parmenion

Thank you for your recent review of Parmenion Grace. Your comments are very much appreciated and they'll be fed back to the team.

Rated 5 out of 5 stars

Parmenion platform is great

Parmenion platform is great. It’s very user-friendly and intuitive. Market information is timely, useful, and professional.

August 3, 2023
Unprompted review
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Reply from Parmenion

Thank you Michelle. Your comments are very much appreciated and they'll be fed back to the team.

Rated 1 out of 5 stars

Called twice to get online link to my…

Called twice to get online link to my pension. Promised an email and still waiting

July 26, 2023
Unprompted review
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Reply from Parmenion

We're sorry to hear you had trouble logging in. I've spoken to our Client Services team and they've confirmed you should've received your password reset link. However, if you're still having problems, they're happy to give you a call alternatively, please get in touch with them on Tel: 0117 204 7678 or Email: clientservices@parmenion.co.uk

Rated 5 out of 5 stars

Parmenion is a great home for my investments!

Parmenion is a reliable and safe home for my investments. The application process was smooth, all online and the customer service team are knowledgeable and super efficient. I can go onto their website or app for a real time view of my accounts and the user experience is the best that I have experienced. There is no reason in my mind to look elsewhere. A great platform!

June 13, 2023
Unprompted review
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Reply from Parmenion

Thank you for your recent review of Parmenion. Your comments are very much appreciated and they'll be fed back to the team.

Rated 5 out of 5 stars

Excellent Provider

My wife and I have held our pensions and ISAs with Parmenion for many years and find the technology is very easy to work with, the reports are set out clearly and whenever we have any queries these are handle professionally and politely.
They have an extensive range of investment portfolios available to suit our level of risk and making changes, when needed, are easy to undertake.

July 20, 2023
Unprompted review
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Reply from Parmenion

Thank you for your recent review of Parmenion. Your comments are very much appreciated and they'll be fed back to the team.

Rated 5 out of 5 stars

Great platform

The Parmenion platform is one of the easiest to navigate that I have encountered. The portfolios I have invested in have performed extremely well and I am very happy with all aspects of my pension with Parmenion

July 19, 2023
Unprompted review
Parmenion logo

Reply from Parmenion

Thank you for your recent review of Parmenion. Your comments are very much appreciated and they'll be fed back to the team.

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