Parts People Reviews 

1,219
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

This company tried to fradulently take money from my card without me having contacted them or heard of them. Do not trust

Rated 5 out of 5 stars

Orderd an refurbished display for my DELL XPS 13 9370 on wednesday, late evening. At that time it must have been about late morning in Austin and got it deliverd on friday to Austria, Vienna. Changin... See more

Rated 5 out of 5 stars

I needed a replacement backlit keyboard and a bezel trim for an older Dell M4600 Precision laptop - and they had both. Parts look and feel as genuine Dell parts and are definitely new, and they shippe... See more

Rated 5 out of 5 stars

This was the first time I had ever sent anything off to get repaired and the customer service, the details of what needed to be fixed, the honesty of what should be repaired, but could get by without... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Free Same Day Shipping on over 250,000 genuine Dell laptop parts. Dell Laptop replacement parts and notebook repair services.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(1,219)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I live in Tokyo....

I live in Tokyo, and I ordered a fan for my laptop. During my order Texas had serious weather issues which caused a delay. Customer service stayed in contact with me and made sure to communicate with me every step of the way. Thank you so much.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

Honestly I was very pleased

Honestly I was very pleased with the product. I was anticipating a used nonfunctional/damaged Dell part. It appears to be genuine Dell like new and works perfectly.

March 27, 2021
Unprompted review
Rated 5 out of 5 stars

This is how you run a company!

Not only was the part accurate and arrived quickly, but they had handy installation instructions on their site that helped greatly during the install process.

Every part of the experience was excellent.

March 25, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered from these guys not knowing…

I ordered from these guys not knowing who they were because they are American and I had no clue on the legitamacy. I need not have worried.
I have to say that I have never been treated so nice by anyone ever. Most companies when they get your money tend not to care about you any more and their customer service is average to abysmal but these guys go above and beyond.
Not only did they take responsibilty for an error that was possibly half my fault they offered to send me a new part, upgrade the part (i5- i7 cpu)and give me a free return all while showing a level of decency that's hard to come buy in this weird moment of time where everyone seems, welll you read the internet yes?
Hand on my heart I could not reccomend this company anymore than I have. Actually yes I can they are AMAZING!

March 24, 2021
Unprompted review
Rated 1 out of 5 stars

The fingerprint reader I ordered it…

The fingerprint reader I ordered it twice, because I thought the first one was defective because it didnt work, the second one was no different. Its not compatible with windows and its a shat idea to even have put it in. what a complete waste of my money

March 23, 2021
Unprompted review

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