Parts People Reviews 

1,219
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This company tried to fradulently take money from my card without me having contacted them or heard of them. Do not trust

Rated 5 out of 5 stars

Orderd an refurbished display for my DELL XPS 13 9370 on wednesday, late evening. At that time it must have been about late morning in Austin and got it deliverd on friday to Austria, Vienna. Changin... See more

Rated 5 out of 5 stars

I needed a replacement backlit keyboard and a bezel trim for an older Dell M4600 Precision laptop - and they had both. Parts look and feel as genuine Dell parts and are definitely new, and they shippe... See more

Rated 5 out of 5 stars

This was the first time I had ever sent anything off to get repaired and the customer service, the details of what needed to be fixed, the honesty of what should be repaired, but could get by without... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Free Same Day Shipping on over 250,000 genuine Dell laptop parts. Dell Laptop replacement parts and notebook repair services.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,219)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth sailing!

Parts are installed, with a drive and memory upgrade, it's up and running better than new. Thank you!, excellent packaging and very timely shipping. Very informed representative helped the purchase out, smooth all around.

April 19, 2021
Unprompted review
Rated 3 out of 5 stars

Damaged packaging

The package arrived, damaged today and the heat sink was bent, with some kinks in it. Bent it back but has some marks and dents in it. Hope it works, I know the part was only 15 dollars just the point on how the delivery was handle by the carriers involved

April 15, 2021
Unprompted review
Rated 5 out of 5 stars

First time and definitely not the last!

This was the first time I had ever sent anything off to get repaired and the customer service, the details of what needed to be fixed, the honesty of what should be repaired, but could get by without it. Absolutely incredible! Especially the gentleman in the repair department I think his name was Michael. Just absolute top notch all around!

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

Replaced hard drive

Replaced hard drive

Excellent customer service! Turn around response after I left out item, they included it in original order with no problem since it hadn't been shipped out. Parts were perfect.

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

You guys are simply THE best

You guys are simply THE best. I'm so glad I stumbled onto your company, for my Dell Latitude ATG D630 parts needs. I now have an old but new D630, with your help. I cannot thank you enough. Your honesty made it all possible for me. Peace ✌.

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Quick and easy! Shipped quick also! Website looks a little sketchy but i had a friend that swears by it and he was right!

April 11, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Part was shipped immediately and arrived within a few days. Their customer support was great. They verified the part I was ordering was the correct part. I did not need to return the part because it worked great - but I had peace of mind with my purchase because of their 30 day refund policy.

March 30, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look