Parts People Reviews 

1,219
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

This company tried to fradulently take money from my card without me having contacted them or heard of them. Do not trust

Rated 5 out of 5 stars

Orderd an refurbished display for my DELL XPS 13 9370 on wednesday, late evening. At that time it must have been about late morning in Austin and got it deliverd on friday to Austria, Vienna. Changin... See more

Rated 5 out of 5 stars

I needed a replacement backlit keyboard and a bezel trim for an older Dell M4600 Precision laptop - and they had both. Parts look and feel as genuine Dell parts and are definitely new, and they shippe... See more

Rated 5 out of 5 stars

This was the first time I had ever sent anything off to get repaired and the customer service, the details of what needed to be fixed, the honesty of what should be repaired, but could get by without... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Free Same Day Shipping on over 250,000 genuine Dell laptop parts. Dell Laptop replacement parts and notebook repair services.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(1,219)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time shopper

I ordered a new wifi card and it arrived a lot faster than expected. I know Parts shipped it immediately but boy was that fast. The part worked and now my internet is smooth. Thank you!

May 1, 2021
Unprompted review
Rated 5 out of 5 stars

Skeptical, but convinced thereafter.

Although I was skeptical about purchasing from an unknown (to me) website, the forums specifying that you guys were the real deal made me make the purchase finally. Order got shipped on the 8th of April, and arrive slightly less than a week after (which is great, all things considered). Product (a Dell 97Wh OEM battery) came in a neat package, with great drop insulation material (foam, but the good kind). Product is working as intended and I'm back to not depending on the AC adapter so much. The product looks like the real deal, so I can see the truth behind your banner ("The Dell experts since 2002"). The small letter within the package reassured me that I was dealing with reliable vendors, a welcome change from other vendors I have had to deal in the past. I received three emails in total (related to the order), but the speed at which everything was processed left me stunned; Amazon hasn't been that fast lately.

April 28, 2021
Unprompted review
Rated 5 out of 5 stars

Great Dell oem palmrest

Great Dell oem palmrest. I am a Dell field Service tech so it was good seeing a new part for a low cost. Daughter has had laptop since 2014 and so far it is working as new again.

April 27, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect

I placed my order for a refurbished Dell laptop (complete top lid) screen. They shipped it the same day and was here within days! It was exactly what I wanted and in perfect condition. Everything works as it should (webcam, mic, face ID, touch screen). After a quick YouTube "how-to", I had it installed in 20 mins. Easy breezy.

April 23, 2021
Unprompted review
Rated 5 out of 5 stars

2 parts I got from Parts People made my Laptop look new

The upper and bottom cover of my Dell laptop were broken after falling on the Floor. Parts people adviced me which parts I should buy and I got the missing parts in excellent price.
I replaced the upper and bottom covers of my laptop with the new parts I received from Parts People and now my Laptop looks like new, much better than before the falling.
So, I recommend Parts People for their great service and good prices.

April 21, 2021
Unprompted review

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