Parts People Reviews 

1,219
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

This company tried to fradulently take money from my card without me having contacted them or heard of them. Do not trust

Rated 5 out of 5 stars

Orderd an refurbished display for my DELL XPS 13 9370 on wednesday, late evening. At that time it must have been about late morning in Austin and got it deliverd on friday to Austria, Vienna. Changin... See more

Rated 5 out of 5 stars

I needed a replacement backlit keyboard and a bezel trim for an older Dell M4600 Precision laptop - and they had both. Parts look and feel as genuine Dell parts and are definitely new, and they shippe... See more

Rated 5 out of 5 stars

This was the first time I had ever sent anything off to get repaired and the customer service, the details of what needed to be fixed, the honesty of what should be repaired, but could get by without... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Free Same Day Shipping on over 250,000 genuine Dell laptop parts. Dell Laptop replacement parts and notebook repair services.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(1,219)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From Start to Finish

From start to finish; whether you're an IT professional, savant, or even a novice, everything went exactly how you would want it to go.

October 14, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, they accepted the return of the wrong Dell battery and sent the correct one which fit right in and it works great. The laptop even identifies it is a true Dell battery and not a knock off.

October 8, 2021
Unprompted review
Rated 3 out of 5 stars

So-so Parts People Repair..

So I send in my Dell G3 laptop that won't power on. So they replace the Mainboard. I also send with my laptop a BRAND NEW power supply. When I get the laptop back I received a lower quality DIFFERENT power supply and my Dell G3 suddenly has a partially swollen battery that was different than what was in my Dell when I sent it in. Luckily I took photos of all of the other internal components (memory, upgraded NVME SSD, upgraded Wireless NIC) but didn't take a photo of the battery or power supply. There were also some internal component screws missing. If you have to get your Dell laptop fixed I would send it to them but make SURE you take photos of all of your components and include printouts with your laptop when you send it to them..

October 4, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you Parts People

Easily searched and purchased the part i needed. Received it in a few weeks because i live outside of the US. Glad i found your site online.

September 23, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding and Thorough

The Website and Youtube videos were an exceptional help. It would have been even better to show the reverse procedure and mention that the screws around the plates were different sizes. The part arrived in tact and was securely packaged. I don't usually rate a five-star, but this company deserves it.

September 20, 2021
Unprompted review
Rated 5 out of 5 stars

Great $aving$. Fast Service.

A Dell service tech recommended y'all as he said you were very friendly, courteous, professional, and would save money. I chuckled to myself because having lived a portion of my youth in Louisiana with many Texan friends to boot, and now residing north of that Mason-Dixon up in Pennsylvania, this guy was spot-on in that "very friendly and courteous" department (lol). So I jumped at the chance to save $$$ and ordered a new battery. Awesome website. Easy to find my exact product using my service tag number (nice touch)! I received item much quicker than expected (for real). When tech returned a few days later to install a new hard drive, as a courtesy he popped in the new battery. Of course, your how-to video would've worked too (yep, I watched it). Bottom line? I'm more than pleased with y'all and promise to share my good fortune with family and friends (for sure)! God bless.

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

delivery was on time and well packaged

delivery was on time. I had an issue when I installed new screen for my laptop. I reached out to there support people and there knowledge and great service guided me to troubleshoot what i did wrong. New screen works great. would highly recommend purchasing from them.

July 27, 2021
Unprompted review

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