Parts People Reviews 

1,219
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

This company tried to fradulently take money from my card without me having contacted them or heard of them. Do not trust

Rated 5 out of 5 stars

Orderd an refurbished display for my DELL XPS 13 9370 on wednesday, late evening. At that time it must have been about late morning in Austin and got it deliverd on friday to Austria, Vienna. Changin... See more

Rated 5 out of 5 stars

I needed a replacement backlit keyboard and a bezel trim for an older Dell M4600 Precision laptop - and they had both. Parts look and feel as genuine Dell parts and are definitely new, and they shippe... See more

Rated 5 out of 5 stars

This was the first time I had ever sent anything off to get repaired and the customer service, the details of what needed to be fixed, the honesty of what should be repaired, but could get by without... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Free Same Day Shipping on over 250,000 genuine Dell laptop parts. Dell Laptop replacement parts and notebook repair services.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(1,219)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived As Expected

My Dell Touchpad arrived as expected. I needed to tweak the lock down piece to get it to physically click correctly, but that was manageable with the purchased laptop toolset.

December 24, 2021
Unprompted review
Rated 5 out of 5 stars

Needed a battery my Dell XPS13

Needed a battery my Dell XPS13. I friend recommended the site. My order was easy and I really liked the site verifying the new batter by asking for the serial number. I used another link to get directions on how to install the battery and it works like new. Will definitely use the Parts People website in the future.

December 20, 2021
Unprompted review
Rated 4 out of 5 stars

Good experience

Good experience. The part I ordered was for the laptop, but there were two versions of the laptop one with discrete graphics AMD chip, and the fan and pipes were for the one w/o. I was able to rig the units up and it worked. Other than that it was great experience. Good service and fast response.

December 19, 2021
Unprompted review
Rated 1 out of 5 stars

I purchased original dell battery where…

I purchased original dell battery where the price posted was $119.95 + $18 shipping, total of $137.95.
Translated to Canadian: $148.60 + $22.30 = $170.90.
A several days later I received bill from FedEx for import fee of $47.97US which is $59.43. Therefore I paid total of $185.92US or $230.33 CAD.
I checked the Parts People site and there is nowhere stated that the product they sell is subject to import fee along with other fees. Have I known this up front I would never purchase such overpriced item. Having said that, I would never consider buying there due to lack of transparency.

November 25, 2021
Unprompted review
Rated 5 out of 5 stars

The package arrived on time as…

The package arrived on time as scheduled. Satisfied with the quality of my ordered item. Properly packaged and wrapped. Ordered before and definitely will order again in the future if the parts i needed is available.

November 25, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome place for parts

We ran out of options and started googling for parts. Your company came up and the purchase was made. Got it as promised and saved myself some money making my own repairs

November 25, 2021
Unprompted review
Rated 5 out of 5 stars

Parts arrived quickly and well…

Parts arrived quickly and well packaged. The instructional videos helped with replacing a couple of the more difficult items to replace. Highly recommend Parts People for replacement parts and how-to guides

November 13, 2021
Unprompted review

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