This company tried to fradulently take money from my card without me having contacted them or heard of them. Do not trust
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Orderd an refurbished display for my DELL XPS 13 9370 on wednesday, late evening. At that time it must have been about late morning in Austin and got it deliverd on friday to Austria, Vienna. Changin... See more
I needed a replacement backlit keyboard and a bezel trim for an older Dell M4600 Precision laptop - and they had both. Parts look and feel as genuine Dell parts and are definitely new, and they shippe... See more
This was the first time I had ever sent anything off to get repaired and the customer service, the details of what needed to be fixed, the honesty of what should be repaired, but could get by without... See more
Company details
Information provided by various external sources
Free Same Day Shipping on over 250,000 genuine Dell laptop parts. Dell Laptop replacement parts and notebook repair services.
Contact info
2929 Longhorn Blvd #101, 78758, Austin, United States
- 5123391990
- info@parts-people.com
- www.parts-people.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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The Parts People site is helpful
The Parts People site is helpful. I was able to search for all the Dell Related parts I needed and received it in a timely. This is always my first stop when looking for Dell parts.
Arrived As Expected
My Dell Touchpad arrived as expected. I needed to tweak the lock down piece to get it to physically click correctly, but that was manageable with the purchased laptop toolset.
Needed a battery my Dell XPS13
Needed a battery my Dell XPS13. I friend recommended the site. My order was easy and I really liked the site verifying the new batter by asking for the serial number. I used another link to get directions on how to install the battery and it works like new. Will definitely use the Parts People website in the future.
Good experience
Good experience. The part I ordered was for the laptop, but there were two versions of the laptop one with discrete graphics AMD chip, and the fan and pipes were for the one w/o. I was able to rig the units up and it worked. Other than that it was great experience. Good service and fast response.
I haven´t installed my replacement…
I haven´t installed my replacement part, but I got it very quickly so it was a plus to know I can count on the services, would definitely recommend!!!
Great Company to Deal With!
As usual, Parts People's part replacement worked perfectly, and thanks for the fast ship! Would go here first for parts I need first!
Just what I needed
Just what I needed. The part was in fine condition.
Right parts at a great price
Right parts at a great price. Quick shipping. Thanks!
Highly recommended
Parts arrived on time and carefully…
Parts arrived on time and carefully contained for shipping.
Arrived on time and in good order
I purchased original dell battery where…
I purchased original dell battery where the price posted was $119.95 + $18 shipping, total of $137.95.
Translated to Canadian: $148.60 + $22.30 = $170.90.
A several days later I received bill from FedEx for import fee of $47.97US which is $59.43. Therefore I paid total of $185.92US or $230.33 CAD.
I checked the Parts People site and there is nowhere stated that the product they sell is subject to import fee along with other fees. Have I known this up front I would never purchase such overpriced item. Having said that, I would never consider buying there due to lack of transparency.
The package arrived on time as…
The package arrived on time as scheduled. Satisfied with the quality of my ordered item. Properly packaged and wrapped. Ordered before and definitely will order again in the future if the parts i needed is available.
Awesome place for parts
We ran out of options and started googling for parts. Your company came up and the purchase was made. Got it as promised and saved myself some money making my own repairs
Fast and reasonable price for Dell replacement parts
Very quick delivery, even though I didn't pay to express ship it. Perfect fit for the laptop I needed to fix. Will always use Parts People when I need something for a Dell device.
Parts arrived quickly and well…
Parts arrived quickly and well packaged. The instructional videos helped with replacing a couple of the more difficult items to replace. Highly recommend Parts People for replacement parts and how-to guides
Your service was outstanding
Your service was outstanding. Thank you for a superior experience.
Exact part I needed at a good price
Exact part I needed at a good price. Easy to order and quick delivery.
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