Usually the Order works without any Problem, but sometimes parts are „Skipped“
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
PartSouq.com Auto Parts Around the World
Contact info
RAS AL KHOR 2 ST 7, BUILDING 7, WH11, 294116, Dubai, U.A.E.
- +97143339111
- info@partsouq.com
- www.partsouq.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beatifull
All time I am honest
For me I am happy buy partSouq and I am in Costa Rica and all my orders are in 10 or 12 days in my hands for me are beatifull
Great to deal with fast and reliable
This is a great place to get parts from
Real time inventory, great prices and super fast shipping.
Great prices efficient service
Great prices efficient service
Always shop with your website
However the only problem I experience
Which I know you will address is some of the Honda chassis number don’t load
Partsouq an effective partner.
Partsouq an effective partner.
availability of parts.
the speed of international deliveries.
I recommend Partsouq.
Thanks again Partsouq
good quick service
Una PERDIDA DE DINERO Y TIEMPO NO COMPREN ACA
Mi experiencia con esta empresa ha sido sumamente decepcionante. Realicé un pedido de cuatro productos, calculando cuidadosamente el presupuesto, incluyendo el costo de envío para los cuatro artículos. Después de esperar pacientemente durante una semana, descubro que no solo no han enviado mi pedido completo, sino que también dos de los productos ni siquiera están disponibles.
He solicitado en varias ocasiones la cancelación y el reembolso total, pero la empresa parece hacer oídos sordos a mis preocupaciones. Tras días de espera y preguntas sin respuesta, actualizan el estatus del envío a dos de las piezas, insistiendo en cobrarme el mismo costo de envío inicial. Les informo que solo dos de los cuatro productos NO me sirven, y a pesar de demostrar con capturas de pantalla que el paquete ni siquiera ha salido de su país, se niegan a cancelar el pedido.
Esta empresa no solo ha sido una pérdida de dinero, sino también una pérdida considerable de tiempo y paciencia. Mi recomendación más sincera es evitar realizar compras con ellos a toda costa. La falta de transparencia, la mala comunicación y la incapacidad para rectificar errores son características preocupantes que hacen que mi experiencia con esta empresa sea una pesadilla total.
My experience with this company has been extremely disappointing. I placed an order for four products, carefully calculating the budget, including the shipping cost for all four items. After patiently waiting for a week, I discover that not only have they not shipped my complete order, but also two of the products are not even available.
I have requested the cancellation and full refund several times, but the company seems to turn a deaf ear to my concerns. After days of waiting and unanswered questions, they update the shipping status to two of the items, insisting on charging me the same initial shipping cost. I inform them that only two out of the four products do not meet my needs, and despite providing screenshots showing that the package hasn't even left their country, they refuse to cancel the order.
This company has not only been a waste of money but also a significant loss of time and patience. My sincerest recommendation is to avoid making purchases with them at all costs. The lack of transparency, poor communication, and inability to rectify errors are concerning characteristics that make my experience with this company a complete nightmare.
Parts was always correct and on time.
Always a great shopping experience
Your help and support staff sucks
Your help and support staff sucks, also you should have an discount program for good clients
Exelant service.
I have 100% trust in PartSouq
What made my experience great was the fact that I always get what I ordered and it is always on time.
lm very happy use this service reliable customer service thanks
Hi everyone lm first time ordering and good service excellent customer communication fast delivery thanks
Very bad experience
Very bad experience, partsouq tell you pay now the order will ship on the next day. I bought a parts where partsouq said available 5 day after the status is PAID, write Partsouq to cancel because the shipping is very bad, they answer this is an special order, I can't cancel it, where the part will arrive very late for me.
I can say DO NOT BUY PARTS with partsouq until said the parts is available, is Fake
Always is a pleasure do business with…
Always is a pleasure do business with them faster and complete services
Always have hard to get parts
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








