PartSouq Reviews 

The service is very good and quick although the prices could be a little more "attractive".

About the way it's running, perfect, nothing to say, but some parts are hard to get and sometimes it take really long to get it on your store, but I believe that's coming from your supplier too, fortunately, most of what we need are available.

Just ordered some Suzuki rocker retainer clips, which must be made out of unobtainium, as no one else seems to have them. Seven days after order, genuine Suzuki parts arrived in Anchorage, Alaska.
Excellent service!

Purchased an CONTROLLER ASSY (Ipdm) from this company with order number 629112 and part . Item arrived when promised but upon install,to the new one I recieved, car has power surges, rough idling, when I remove and install old one, that does not have power surge and or rough ideal. Reached out to partSouq out to inquire how I can return for an exchange as this seems to be a defective part. Their solution was for me to get an estimate on how much it will cost to send the item back to them. Did a price check with USPS and got a rough estimate of $103.00.When I gave them the estimate, their response was for me to ship back the item by Priority Mail International and we will compensate you with the return charges.

This is not acceptable as I have never seen a company want it's customer to pay for return shipping when the defect is from them. Way it usually works is the did send a return label and then the customer will ship the defective item back for a refund or replacement. This is a fraud company as they know most will not take the chance to ship back and risk losing again

Excellent service and attention, when I send an email for special questions they respond quickly, the shipping rate is easy to review, easy payment, easy to find the parts and pieces from the manuals with the VIN or part number.
Happy new year 2024 hugs from Santiago de Chile.

Right parts every time. Fast shipping.

PartSouq are total scammers bought some mitsubishi parts paid £171 Inc delivery only to receive a message 2 days latter demanding £242 tax an duty !!!!! It's only a timing chain kit ??? I complained with emai saying no way I'm paying that level of tax for parts they replied saying no refunds as my problem for duty an tax do not use them they are scammers !!

I’ve placed many ordered totaling 1000s with partsourq, and they are absolutely the pinnacle of speed and reliability for parts for my cars. From time of order to delivery in the California, USA it’s 6-7 days flat. Absolutely incredible and quicker than ordering at an online dealer here in the USA.

I am very happy with this store, fast delivery and fast shipping, in addition to the service of choosing your car catalog through their store, and most importantly, the response to your inquiries.

Easy to find parts and accurate using the online catalouge.
Unavailable parts should have a special order option.
At the check out portion, it should have an option to ship when all order items are available or ship partial whatever is available in stock at time of order.
Parts unavailability reminder is good as well.

Top Service, prompt shipment and well packaged. Great Pricing also.

As always, great availability of product and prompt service & delivery via DHL

i HAVE BEEN ABLE TO FIND EVERYTHING THAT I HAVE LOOKED FOR

Been buying parts for more than 4 years, never a single time unsatisfied, really fast shipping around the world, top level packaging, i wish they had backorder section!

Easy to use web site,good pricing, well packaged, and fast shipping.

We have used PartSouq many times and are always very pleased with the ease of ordering, good communication regarding when the order is shipped and the quality of parts delivered. The packaging is always well done to ensure the items arrive undamaged.