PartSouq Reviews 

782
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers had a great experience with this company. Customers frequently praise the affordable prices, excellent product catalogs, and the easy availability of high-quality genuine parts for various car models. People also highlight the incredibly fast and efficient delivery service that consistently brings orders right to their doors on time. Consumers appreciate the direct communication and helpful support when tracking their shipments or verifying compatibility. However, some people mentioned unexpected customs fees and extra shipping charges that significantly increased their total purchase costs. Some people were dissatisfied with the lack of transparent disclosures regarding these additional expenses and strict return policies for unused items.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive in original packaging and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting fast and efficient shipping times... See more

Price

Customers consistently note positive experiences with price, highlighting excellent rates for genuine parts... See more

Service

Customers report extremely positive experiences with the fast, efficient, and reliable service provided.... See more

Order

Clients share ambiguous opinions on order experiences, balancing fast and reliable shipping with significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Usually the Order works without any Problem, but sometimes parts are „Skipped“

Rated 5 out of 5 stars

Excellent prices, makes buying genuine parts the easy choice. Fast delivery, usually arrives at my door in Australia before locally ordered parts would and has never been longer than 4 days.

Rated 5 out of 5 stars

Order process quick and secure. Great options for expedited delivery if required. Always very well packed and great prices on items and delivery. My go to for Toyota parts but other manufacturers also... See more


Company details

  1. Auto Parts Store

Written by the company

PartSouq.com Auto Parts Around the World


Contact info

3.7

Average

TrustScore 3.5 out of 5

782 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.7

All reviews

(782)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good

Good : quick send, correct parts, some times good prices

Bad : missing parts , sometimes bad prices

March 19, 2024
Rated 4 out of 5 stars

Greetings

Greetings, everything is fine with all the spare parts that I have bought, but there are brand models that you do not have spare parts for

February 17, 2024
Rated 5 out of 5 stars

Easy auto parts shopping

Shopping for auto parts on this site is very simple and straight forward and the options and different prices that's available makes it more interesting and shipping is worldwide with reasonable time.

January 20, 2024
Rated 5 out of 5 stars

Great Service

Well packaged and wrapped parcels, quick refunds if part not in stock and without having to ask or chase for money , and fast delivery to the uk

January 20, 2024

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