Ordered a personalised Elf on the Shelf in November 2025, never received the product and had no response chasing the order or to requests for a refund. Over £30 stolen, would give 0 stars if possible... See more
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Ordered a 50th birthday cake last minute as oops I forgot. Arrived in plenty of time. I Honestly wasn't expecting much, the photo print was great and personalisation perfect, but the actual chocolate... See more
Company replied
I would like to say a massive thank you to Stacey from party pieces who helped me get the correct banner before my daughters 5th birthday party at short notice. She exceeded my expectations and was... See more
Bought Gold Metallic Balloon bundle - really disappointed. They look cheap, yellow looking gold -not a true reflection of the pic on the website. One of the balloons had a hole in it so wouldn't infl... See more
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Company details
Written by the company
From decorations to tableware, to those little party accessories that make all the difference, we make it easy to plan your perfect party. Our store is filled with hundreds of stylish and fashionable party themes to pick from, whether it's kids birthday trends that’ll get the little ones giggling all day, to elegant wedding supplies that’ll make your big day exceptional.
Contact info
Child's Court Farm, RG8 8QT, Reading, United Kingdom
- 01635201844
- sales@partypieces.co.uk
- www.partypieces.co.uk
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I have used Party pieces twice before…Never fails to please.
I have used Party pieces twice before and I was very pleased with my latest purchases prettier than the picture,good value and always got admiration from guests.

Reply from Party Pieces
Absolutely world class
Absolutely world class . Delivery was fast and products were great. So pleased with this company that another order about to be placed

Reply from Party Pieces
I received my order for some truly…
I received my order for some truly scrumptious plates and pink napkins. They arrived on time and as usual I am very happy with my purchase .Party pieces have the most wonderful choices of party ware with which to create a most memorable occasion . Thank you again from Mrs Jackalynn Milton

Reply from Party Pieces

Reply from Party Pieces
Lovely Round Tablecloth …
I required a round tablecloth for my dinning room table. I found you online, saw what I required and ordered -- there was a good choice of sizes too.
I used it over the festive season and it looked fresh and crisp. The quality was much better than I was expecting -- must be honest and say that I expected to get a couple of uses out of it and then that would be that! However, the cloth is really beautiful, well made and a good weight for hanging over the table properly and neatly. I have carefully folded it away and it will be used again. Really, really pleased and will certainly be looking to your company again if I need more party/celebration things. A very good standard. Good value. Thank you.

Reply from Party Pieces
50th birthday cake
Ordered a 50th birthday cake last minute as oops I forgot. Arrived in plenty of time. I Honestly wasn't expecting much, the photo print was great and personalisation perfect, but the actual chocolate cake was amazing. Lots of compliments from guests. Will definitely order again.

Reply from Party Pieces
Absolutely appalled
Absolutely appalled - candles arrived broken and unusable had paid for express delivery and now have to find a replacement locally. Will never order from this company again

Reply from Party Pieces
Personalised cake turned up today
Personalised cake turned up today. The transfer that has been printed to put in the top has been printed really badly and had bubbles underneath it which I am finding it difficult to get out. It looks awful! And really embarrassed that this is the cake I have to now show at my sons birthday party New Year’s Eve! Extremely bad quality

Reply from Party Pieces
Outstanding service - High quality goods.
I have purchased from Party Pieces for many years now and I have always received products of a high quality alongside excellent customer service. However, this time they excelled themselves. I had forgotten to order items for my daughter’s 18th birthday party. I placed the order which included a personalised item, on the morning of 21 December and paid for next day delivery. Despite the proximity to Christmas and all the recent issues with mail deliveries, the box arrived the next day. Absolutely delighted and the personalised banner was beautiful. Thank you so much.

Reply from Party Pieces
The items were even nicer than they…
The items were even nicer than they looked on the website and arrived extremely quickly. Thrilled with the tea light holder and berries garland. Will definitely use again, very happy.

Reply from Party Pieces
Beautiful balloons and very quick…
Beautiful balloons and very quick service however one of the balloons wasn’t fully inflated and the name on it was spelled wrong that’s why I’m giving 4 stars

Reply from Party Pieces
Fantastic quality personalised party…
Fantastic quality personalised party banner arrived within 2 days of order, very happy with it

Reply from Party Pieces
I ordered some things last minute in…
I ordered some things last minute in the sale thinking they would be for next year they arrived very quickly.
Lovely items, good quality and some quite different merchandise than run of the mill.
A super company to do business with.

Reply from Party Pieces
Party deflated
Total disappointment. Order 26 balloons and a canister of helium that said it would inflate 30 standard balloons. It filled 11. On the morning of my mums 80th there was nothing I could do to fix this. My party arrangements fell short of the plan. Very upsetting.

Reply from Party Pieces
Great service
Ordered some banners for my mum and dads birthdays, they arrived so so fast and they’re so beautiful. Thank you , great service ❤️

Reply from Party Pieces
Fantastic Box for Stocking Stuffers
My family does our gift exchange on Christmas Eve so the Christmas Eve box is perfect to hold all the little gifts that have always been a part of our traditions. Though as the children have aged, it's batteries for devices, a few books or gift cards. I cannot wait to see their reaction! Thank you to everyone at Party Pieces! Wishing you all a lovely Christmas and a wonderful 2023!

Reply from Party Pieces
Perfect
Excellent customer service, excellent quality birthday banner, very very reasonable price, cannot fault at all. Highly recommend will definitely use again.

Reply from Party Pieces
Reliability in a world full of let downs
Excellent customer service. Amazing delivery turnaround. Far exceeded my expectations. Lovely items in a well presented website. You can't go wrong.

Reply from Party Pieces
As described
As described. Despite the Royal mail strikes received quickly. Well done

Reply from Party Pieces
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