Party Save Smile Reviews 

This company dont even deserve a single star . BE VERY CAREFUL. before placing the order i tried to contact them via phone but no one answers . all time just a answering machine that says 'our team is not available right now ' so i contacted via email and a reply comeback very quickly to purchase the air filled balloon and they will deliver it on time . because the mail response was good and truspilot reviews were good and payment was through paypal i went ahead and paid .
on 28 march i placed the order to be deliverd on 6 April which all looked perfect . on 3 april got a email my order has been dispatched via royal mail 48 hr tracked but with no tracking number .
i called but as i have mentioned above no one answer same answering machine . so first i logged in to my account on their website and saw under orders that i have no orders . it was all empty
so i emailed asking tracking number again reply came pretty quickly with a tracking number which on royal mail website said 'The sender has advised they have dispatched your item to Royal Mail.' 'We're expecting it'. so was relaxed but then i kept checking on royal mail on 4 april it said same thing and so on 5 april it displayed same message . i got worried so called royal mail and they said seller has printed the label but has not posted the item to us .
since then i kept calling and sending emails back to back , i got no reply at all .
seems like they charge people and get postage printed but never post .
today on 6 april it was meant to be delivered but no sign of it at all . i called paypal and told them about my problem so they quickly refunded me the money .
PLEASE STAY AWAY FROM THIS FAKE WEBSITE THEY WILL STEAL YOUR MONEY . VERY ANNOYED THE HELIUM BALLOONS WAS BIRTHDAY SURPRISE BUT ALL RUINED BECAUSE OF THESE SCAMMERS . £23.43 THEY CHARGED .
STAY AWAY FROM THEM ....................

Item sent safely and speedily. It was just what I wanted and at a good price. Thank you.

Gorgeous product at great price with quick delivery

Everything worked well, from delivery to the quality and price of our party decorations.
Will definitely use this company again.

Brilliant customer service and products !
I have used them a couple of times and it’s quick delivery and they always seem to have what I’m looking for in balloons for my family and friends .
I can’t wait to use them again

Easy website to navigate round, good variety of all celebration items to choose from and quick postal service. Very pleased with my items.

real qualatex balloons good price

Great and novel product which was delivered promptly - thank you so much 😀

Incredibly fast delivery. All items arrived in good condition. Would happily order from here again!

Awful company. The ready-inflated helium balloons I ordered, at great expense, arrived only semi-inflated. Sad and saggy and not remotely celebratory.

I contacted the company to ask for a refund, which they refused. I asked again, and was met with a rude response, telling me that photos had to be taken of the product still inside the packaging (rather difficult with helium balloons!) and querying why I had opened the box the day after delivery (a) most people probably order the product to be delivered a day in advance of an event to ensure it’s there in time and b) why is that relevant? I opened it one day after the delivery. For over £25 for 3 balloons, you’d expect them to still be fully inflated!).

Luckily PayPal is reasonable and has refunded me.

But my advice: steer clear of these charlatans. When I had a similar issue with balloons from competitor party delights, they not only supplied new balloons but refunded me immediately. I will stick to using them in future.

I recently ordered a Balloon in a box after looking at the images and information on the Company website. The images show a balloon in a lovely white box and the information states the balloon will arrive in a white or brown box or also a box decorated with swirls etc. My balloon arrived in a tatty old cardboard box which was intended for a 2 Year olds Birthday. I contacted the company who failed to address my concerns and advised my balloon was delivered in a box as stated. I even provided them with a picture from their own website and how my balloon arrived and they still refused to accept why I was disappointed. The postage is extremely high and mine didn't arrive the next day and only stayed inflated for 2 Days. All things considered, poor service and poor value for money, will not use again or recommend.

Paid extra for guaranteed delivery for a 100th birthday balloon. Arrived too late for the birthday lunch. I will never use again.

Excellent service. Ordered a balloon bouquet from here after many of the larger balloon companies couldn’t deliver to my postcode. They arrived within 2 days and the recipient was delighted with them. Would highly recommend.

A friendly helpful company with great service

Great balloon- really happy. Good value, lasted for ages. Prompt delivery and well packed. All top quality.

Great service, small issue with the order which was dealt with so quickly and easily. Good pricing for some unusual party items not found on other websites.

Absolutely love how my parcel was wrapped I ordered a peg person (Prince) for my daughters 30th birthday, I made a mistake when ordering regarding postal address, I e-mailed and received a quick response, it got sorted and item delivered the next day. Can’t wait for my daughter to open it 😊

Amazing products for my little girls 1st birthday, I ordered from up in Scotland and it all came quick.

Excellent customer service!

Great service good price good company have already recommended as had comments on how nice (gymnastics) party decor was

I ordered some party supplies and they were good quality and arrived on time. I would use this business again.