Package could have been packed better. $700 part, in a small box, which was packed in a larger box, with no packing/cushion material, which allowed the smaller box to slide freely, potentially risking... See more
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Company details
Written by the company
Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Contact info
1601 S Slappey Blvd, 31701, Albany, GA, United States
- 229-584-0046
- customerservice@partzilla.com
- www.partzilla.com
Replied to 51% of negative reviews
Typically replies within 1 week
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Diagrams make it easy to buy OE parts
Diagrams make it easy to buy OE parts
Check out easy parts look up fast…
Check out easy parts look up fast shipping
Quality in every way
The customer service is great, even in difficult situations they compromise. Quality parts everytime, everything is on time and securely delivered. The workers are respectful, tactful, and very knowledgeable about parts.
The customer support team helped a ton…
The customer support team helped a ton getting me through to my free shipping promo code. Excellent text message assistance A++++++++
Parts I needed were in stock and…
Parts I needed were in stock and shipped fast.
Easy and quick transaction
Easy and quick transaction. No complaints
Unparalleled customer service
Unparalleled customer service. Easy communication not to be found anywhere else. Ready to make things right. Can't recommend enough.
They have a great selection of parts
They have a great selection of parts, a very good website from which to order them, they ship quickly, their orders are accurate, and their customer service is very helpful and understandable…
The Schematics are Great
I appreciate that Partzilla has schematic diagrams. Surely helps identifying the needed parts.
I will comment that the "check fitment for your model" isn't too accurate. Both parts ordered stated, "does not fit your model." However, both parts did fit my model. I took the chance ordering. and I was correct.
easy to use and fast shipping
Great Friendly service
Great Friendly service. Knowledgeable and always either had the parts or can order them
Parts for old machine
Partzilla had the parts I needed for an old (1974) machine at great prices, in stock and shipped quickly
Customer service was awesome
Customer service was awesome. Item arrived quickly. Would definitely give them my business again.
Look elsewhere if you want fast shipping
When ordering parts you expect them to be shipped ASAP, not with Partzilla. All the items we ordered all were labeled as “in stock” they were not shipped until a week after our order was placed. Thai is my last time dealing with them. Ordered items on 9/29/25 didn’t ship until 10/6/25. Still not received as of 10/13/25.
RZR200 part
Part for my daughter’s RZR200 was in stock and shipped fast. I’ll be sure to visit Partzilla for my Polaris parts needs
Bryan S. gets 5 Stars
Bryan S. Was great at responding gave me an instant resolution to my problem!
Parts were found relatively easy
Parts were found relatively easy. Shipped and received fairly quick.
The gentleman I spoke to on the phone…
The gentleman I spoke to on the phone was very helpful in assuring I was ordering the right part.
Potential packing problem.
Package could have been packed better. $700 part, in a small box, which was packed in a larger box, with no packing/cushion material, which allowed the smaller box to slide freely, potentially risking breakage of the expensive in-tank fuel pump. Knowing how the packages are usually thrown around by the delivery handlers.
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