Passplumbingandheatingltd Reviews 

50
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service and the prompt arrival when dealing with urgent heating emergencies and unexpected breakdowns. People note that plumbing problems are accurately diagnosed and resolved efficiently on the very same day to restore hot water. Some reviewers were happy with the fair pricing and competitive rates charged for various complex heating installations. Consumers also mentioned that the team was extremely polite, friendly, and approachable throughout every stage of the project. Additionally, individuals pointed out that the work areas were always left completely clean and tidy after finishing.

What people talk about most

Service

People report high satisfaction with the service, praising the fast, efficient, and reliable workmanship.... See more

Staff

Reviewers highlight positive aspects of staff, describing them as friendly, accommodating, and very... See more

Price

Customers consistently report satisfaction regarding the reasonable and competitive pricing. Reviewers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Big thank you Michael from pass plumbing & heating After bad leak in our caravan Michael came stripped boiler , connected pipes back up , got bouler working after been there for hours Cant re... See more

Rated 5 out of 5 stars

Really great efficient service. Had no hot water for a week, waiting for others to take a look in the hope of fixing it. Mick came straight over understanding the urgency in this cold turning weather... See more

Rated 5 out of 5 stars

Mick has done a few jobs in our house and has been consistently professional and trustworthy. It’s not often that you find a tradesman who absolutely knows his stuff AND is great at communicating - fr... See more

Rated 5 out of 5 stars

Mick couldn't have been better. He arrived on time, looked at my problem (that had been worrying me) and spotted very quickly what was wrong. He disappeared for 15 minutes to purchase necessary parts... See more


Company details

Written by the company

Pass Plumbing and heating was founded in 2020 but has over 16 years experience in the plumbing and heating industry, dealing in domestic, commercial and LPG gases. We also do system conversions from gravity fed hot water systems to fully pumped pressurised sealed system. Our mission as a company is to give our customers a very professional job and make them more than happy with our work we do for them. Whether it is changing a tap or a full central heating system we aim to please and carry our business reputation on at a high standard. We are always available to come out and gain a scope of the work that needs doing and provide a fair and professional quotation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(50)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service and response time

After a run of issues with my boiler recently, I have had an excellent service from this company. What makes a company great is the way that it responds to customers, and this company is faultless in it's communication, responsiveness and customer service. Nothing was too much trouble. I won't be considering using any other company for any plumbing requirements in the future, and will highly recommend Mick and this company to my friends and family. Thank you so much for everything you have done.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler services

Mick has done my boiler services for the last few years and has recently done a full clean and flush to make the radiators more efficient. Will be using him again with out hesitation.

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Really great efficient service

Really great efficient service. Had no hot water for a week, waiting for others to take a look in the hope of fixing it. Mick came straight over understanding the urgency in this cold turning weather and spent 3hrs here until job was fixed same day - nipping out for parts required in between. Also with new helpful information about my boiler too, definitely recommend 👌

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Knowledgeable, professional and trustworthy

Mick has done a few jobs in our house and has been consistently professional and trustworthy. It’s not often that you find a tradesman who absolutely knows his stuff AND is great at communicating - from being quick to respond to your query to keeping you up to date with progress. His prices are fair and true and I recommend him without hesitation.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

New bathroom installed fast and reliable

What can we say, the lads were brilliant very professional and turned up when they said they would. The work was done to a very high standard and we are very pleased with it. If your looking for any plumbing works or bathroom works this is ur man. Couldn’t be any happier. Thanks again lads.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Fitted gas hob

Fitted gas hob, professional, reliable, cheap and tidy. Highly recommend thank you!

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend heating company

I was looking for a heating firm to convert my old heating system into a new combi boiler system after speaking with a few companies pass plumbing and heating answered all the questions I asked with in depth knowledge so the job was given to pass. Job was completed quicker than I expected and they left no mess which was surprising for the amount of work what needed completing.

August 14, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look