Paul Fredrick Reviews 7,577

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 7,514 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and style of the products, noting their durability and long-lasting wear, with many expressing excitement about their purchases. The ordering process is often described as seamless, quick, and easy, with many appreciating the efficient correction of orders and the wide selection of clothing available. Reviewers also frequently highlight the fast and timely delivery service, with items arriving quickly and well-packaged. However, some people mentioned dissatisfaction with the pricing, finding the clothes more expensive than anticipated or noting that prices have increased for what they perceive as a lesser product. A few other people also felt that the company's product line has changed, moving away from classical men's attire and that certain shirt styles are no longer available or of the same quality.

What people talk about most

Product

Customers generally express satisfaction with the product quality and style, often describing the clothes as... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the excellent quality of the... See more

Order

Customers consistently note positive experiences with order, praising the prompt and timely fashion in which... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding prices to be high or increasing... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and timely shipping.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Concierge Service agent Thelma patiently helped me by phone, taking time to find answers nobody seemed to know, all the while showing such patience. She’s a credit to the enterprise. Just two days lat... See more

Rated 5 out of 5 stars

Love the shirts. I've made multiple purchases over the last year. Great quality, nice fit, and quick turnaround. The occasional sales have been a great chance to expand my wardrobe. I'd be inter... See more

Rated 5 out of 5 stars

Quality customer shirts. I have been a customer for over 12 years. White and blue button down shirts for my professional business attire with a tailored fit and initials on the left cuff always drew... See more

Rated 5 out of 5 stars

Paul Fredrick Has been my favorite men clothing apparel company for many of years....Today i experience another great well trained customer service representative which of course did not surprise me,s... See more


Company details

  1. Men's Clothing Store

Written by the company

Dress shirts and quality men's clothing options that fit your style, size, and budget. Paul Fredrick offers comfortable, confident men’s fashion choices. See our collection of fashions for men in a variety of styles and sizes, including Big and Tall.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

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Rated 3 out of 5 stars

Paul Fredrick has changed a lot and not…

Paul Fredrick has changed a lot and not for the better. I have a closet and dresser full of Paul Fredrick clothes. The quality and style are timeless. The total line of your clothes doesn't seem to be of the same quality & timeless style as 10 years ago. Prices are increasing but for a lesser product. Now you want up front money for returns. I don't know how much longer you'll remain in business running on this track and that's sad.

May 28, 2026
Rated 5 out of 5 stars

12 year customer gives 5 stars!!!!!

Quality customer shirts. I have been a customer for over 12 years. White and blue button down shirts for my professional business attire with a tailored fit and initials on the left cuff always drew compliments. Now I am retired and love their business casual and casual shirts for me everyday wear. 5 stars!!!!!

May 29, 2026
Rated 5 out of 5 stars

Paul Fredrick Has been my favorite men…

Paul Fredrick Has been my favorite men clothing apparel company for many of years....Today i experience another great well trained customer service representative which of course did not surprise me,she was stella in her service towards me..And i just want to say thank you Paul Fredrick for your many years of great service and your quality of great clothing that keep us men looking fresh and young day in and day out!

May 26, 2026
Rated 5 out of 5 stars

Customer service was prompt

Customer service was prompt, courteous and efficient. Their shirts are so beautiful, I ordered the same shirt twice by mistake. The exchange process was so easy. Thank you Paul Fredrick!

May 28, 2026
Rated 3 out of 5 stars

I like Paul Frederick products but your…

I like Paul Frederick products but your prices have climed unreadonably high. Your young man image and products has abandoned classical men's attire. Not in categories, but within your categories.
But my biggest dissapointment is what you have done to men's dress shirts. You dropped from your line the "impecable" and now only sell the "pinpoint". You made the wrong choice. Only pinpint collar tips remain straight. While the pinpoint collar tips, beyond the stays, bend under, downward. Now i pay top price for a shirt that is no longer tops.

May 28, 2026
Rated 5 out of 5 stars

The website made the transaction simple.

The website made the transaction simple. I came to Paul Frederick after terminating transactions with two other prominent clothiers in disgust. They were obsessed with trying to foist other unwanted merchandise on me and preventing me from just getting to checkout. I appreciate Paul Frederick's treating customers with respect.

May 28, 2026

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