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Dress shirts and quality men's clothing options that fit your style, size, and budget. Paul Fredrick offers comfortable, confident men’s fashion choices. See our collection of fashions for men in a variety of styles and sizes, including Big and Tall.
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Easy to navigate website
Easy to navigate website. I gave it 4 stars b/c some of the products I really liked and wanted to buy were out of stock
Customer service was prompt
Customer service was prompt, courteous and efficient. Their shirts are so beautiful, I ordered the same shirt twice by mistake. The exchange process was so easy. Thank you Paul Fredrick!
I like Paul Frederick products but your…
I like Paul Frederick products but your prices have climed unreadonably high. Your young man image and products has abandoned classical men's attire. Not in categories, but within your categories.
But my biggest dissapointment is what you have done to men's dress shirts. You dropped from your line the "impecable" and now only sell the "pinpoint". You made the wrong choice. Only pinpint collar tips remain straight. While the pinpoint collar tips, beyond the stays, bend under, downward. Now i pay top price for a shirt that is no longer tops.
Always a positive experience shopping…
Always a positive experience shopping at Paul Fredrick. The clothing is always of excellent quality and I receive my order promptly and in good order.
The website made the transaction simple.
The website made the transaction simple. I came to Paul Frederick after terminating transactions with two other prominent clothiers in disgust. They were obsessed with trying to foist other unwanted merchandise on me and preventing me from just getting to checkout. I appreciate Paul Frederick's treating customers with respect.
I always have a great experience with…
I always have a great experience with Paul Frederick. Ordering, returns, and getting questions answered is very easy. I would love to see a store in Virginia soon.
Quality merchandise and great customer…
Quality merchandise and great customer service. The shirts last for years!
Very good customer service and very…
Very good customer service and very good quality clothing .
the website is not good
Quality
First, quality of clothing. As well, ease of doing business and keeping promises.
Ease of ordering and quick shipping
Love Paul Frederick!
I have never had a problem with ordering, and returns have always been easy.
Good quality clothes with great colors
Good quality clothes with great colors
Too many emails however
The company customer service person was…
The company customer service person was very helpful and pleasant. I felt very comfortable having her place my order. My experience in entering an order myself online was a real disaster.
I will continue to order using your direct line. Many thanks!
Great service
Great Merchandise!
I can always depend on great, desirable products from Paul Frederick…and I don’t have a long wait in order to receive my merchandise.
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