PB Tech Reviews 13,281

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 3,394 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often receiving their orders the next day, even for rural locations. The online purchasing process is described as simple and straightforward, with a user-friendly website that provides detailed product information. Reviewers frequently highlight the competitive pricing, often finding the best deals on a wide range of products, including electronics and computer equipment. The overall service, both in-store and online, is consistently rated as excellent, with many appreciating the helpful staff and prompt communication. However, some customers also noted issues with delivery, experiencing delays or receiving items via economy services when expecting more appropriate couriers. A few other people also felt that after-sales service could be disappointing, with some reporting long waiting periods for faulty product checks and difficulties in resolving issues.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and extensive range... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency of... See more

Order

Customers consistently note positive experiences with order, praising the easy-to-use website, prompt... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting competitive pricing on... See more

Service

Users describe positive interactions with service, frequently highlighting fast service, competitive prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I usually buy from PB Tech online but have also visited their South Dunedin store recently (Chris C was fantastic!). The staff were so great to deal with & the postage when buying online is super fa... See more

Rated 5 out of 5 stars

I've been using PB Tech for years and they never disappoint. Excellent in-store service and advice and very quick to sort out any after-sale problems. For phones, laptops, tablets, smart watches, PCs... See more

Rated 5 out of 5 stars

Oh my goodness, what fast service. My order arrived next day, and it was rural delivery too. Good price, easy to use website, prompt communications and super fast delivery, exactly as ordered. What mo... See more

Rated 5 out of 5 stars

Greatest Electronics Store in New Zealand bar none… Always has the stuff in-stock… and you can see which stores have how many of what you’re looking for. And their prices are ALWAYS the lowest. AND th... See more


Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Electronics Store

Information provided by various external sources

PB Tech is NZ's largest computing and I.T. retailer and offers the best prices on a wide range of technology products. Shop online or at one of our superstores in Penrose, Queen Street / Auckland CBD, North Shore, Manukau, Henderson, Hamilton or Wellingto


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Online Order

Online order was smooth and easy. Product arrived two days later, excellently packaged. Would absolutely recommend buying from PB Tech.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Asus Vivobook

I ordered an Asus Vivobook online. It was a little bit more than half the price that I would have paid if I had bought a similar computer from other vendors. It arrived the next day, looks great, and is working well, so I am happy.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

I have been dealing with PB Tech since…

I have been dealing with PB Tech since Windows 95 came out!
I have always found them to have the best products at the best price. On the odd occasion where there has been an issue with a product they have always sorted out for me.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service. Ordered the product and it was delivered rurally within 2 days. Pricing was very competitive and was value for dollars spent. Top class service

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Greatest Electronics Store in New…

Greatest Electronics Store in New Zealand bar none… Always has the stuff in-stock… and you can see which stores have how many of what you’re looking for. And their prices are ALWAYS the lowest. AND they an Apple Authorized re—seller and take trade-ins and do repairs. They do everything well.

May 20, 2026
Unprompted review
Rated 4 out of 5 stars

Good products at completive prices

Good products at completive prices, service is solid, would have given a 5 star review if the staff drilled into my requirements to give me more targeted advice, as left to my own devices I occasionally purchase the wrong tech, which results in an un-necessary spend. Otherwise I see no reason not to recommend PB Tech to anyone.

May 19, 2026
Unprompted review
Rated 4 out of 5 stars

Printer purchase…

Product arrived all good my only comment would be advice on install of printer and tech to contact would have made install a lot easier

May 15, 2026
Unprompted review

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