PDHsports  Reviews 

I have purchased squash gear from PDH a number of times and always received a first class service! When there was an issue with a pair of squash shoes, they contacted the manufacturer and resolved the issue quickly! Even received a pack of mini strawbs with a recent clothing order!

Had a problem with a quite recently purchased pair of tennis shoes. A few photos & communications with Abby resulted in the manufacturer accepting the problem. I was able to replace the shoes.
Abby could not have been more helpful. Sorted this out within 2 days. Excellent service.

Excellent customer service. Quick responses (15mins from me sending an email), very polite and cheerful.

I bought a technifibre racket from them and used it 3 times in a few weeks. It had a fracture/crack on the head of the frame where the plastic bumper is.

This is odd as my previous racket (identical racket also purchased from pdh sports) has been used for 7 months and the bumper is completely worn out but no cracks.

I contacted customer service with photos and a brief explaination. It was 50/50 as it could just be bad luck where my racket cracked.

Customer advisor Abby was very helpful and requested the racket is returned to them for analysis (free of charge via printed delivery note).

While I was printing off the labels and repacking the racket into the box it came in, Abby replied and informed me they would be sending me a new replacement racket! I was over the moon!

The only proviso was for my current racket to be returned for them to review.

Top notch service and guarantee! I will be recommending pdh to all members at my squash club.

Their standard delivery is pretty much next day delivery which is super efficient!

Thank you Abby and PDH sports!

Kind regards,
Shaun.

Sensible advice over the phone. Super swift service . Absolutely no complaints,an excellent experience.

I recently purchased 2 pairs of squash shoes with PDH. The delivery was quick and painless. After only 1 game in the shoes, the first pair developed a hole right on then stitching. after 3 or 4 games, the other pair had the exact same thing happen. I was disheartened and doubtful I would get any resolve. Abby answered my email question on whether anything could be done. She was so polite and helpful, and super quick. She asked for pictures, sent those pictures off and contacted me in less than 24 hours to say that I had been approved for a credit. The level of service Abby offered was incredible, always so quick to respond and she made me feel like she genuinely knew where I was coming from. I have been a customer of PDH for 2 years now, and will forever remain a loyal customer, all thanks to the incredible customer service Abby provided. Truly grateful and blow away. Thank you Abby!!

Postage costs on small items make purchase impossible. Why can't there be cheaper rates for smaller items e.g. overgrips.

Things can go wrong. A company shows it's true self in how they respond to these things. When my package was stuck at customs, PDHsports quickly responded to my questions, kept me up to date and made sure it did end up on my doorstep in the end! The fact it got stuck at customs (and subsequently sent back) is not something they could do anything about, but them following up and making sure it did end up with me in the end made me a very happy customer!

I placed an order with PDH which the courier inexplicably left right in front of my door on show so of course it went missing.
However I have to say despite the issues with the courier company and how slow they are being PDH have been excellent especially Marcus on the customer service side.
He has completely taken ownership of the situation and resolved it 100%. It’s honestly the best customer service I’ve ever experienced and I really appreciate the support.
I’m really grateful for the assistance and willingness to go that extra distance to help. Huge respect for Marcus and a credit to PDH.

Ordered online, and the badminton accessories arrived in a flash; quick delivery, and now I'm a happy player ready for action.

top notch very helpful great knowledge they sent me 6 rackets b4 i chose 1 nothing to much trouble i just ordered a second racket with a custom restring next day delivery il never u

Top class products and website. The best in the business. Keep up the good work guys!

Ordered a Wilson Clash 100UV yesterday and it arrived today. This was at the cheapest price that I could find and I was given a 5% discount. Very pleased with the racquet, the price, the service and the reliability of delivery from this company.

Fantastic place to purchase squash gear, because of their post-purchase support. Great companies distinguish themselves when things don’t go according to plan and PDHsports does.

I purchased a pair of Unsquashable shoes (for a great price) and had it sent to my hotel in London. Before they sent the shoes, their team checked to make sure that the hotel knew the package was coming. I didn’t ask them to do it, but they saw the address and hotel name and proactively reached out to make sure. Not only that, they then sent the package with expedited mail, to guarantee it would arrive in the 3 days that I was staying in the hotel. Just phenomenal.

Oh, and the product, the shoes, are fantastic. Highly recommend.

Be aware I ordered Karakai indoor court shoes they are not true to size and it has cost me 2 lots of postage for item not fit for purpose .
I would never order from this website again

Really good company, very competitive prices on tennis gear and fast delivery. I always look around online for the best price and find PDH to be as good if not better than the bigger tennis suppliers.
I’ve bought lots of balls for club use and latest purchase was Asics Gel Resolution 9. Very comfortable shoes straight out of the box, soles look good, hopefully they are as durable as the reviews say as only playing on outdoor tarmac courts now, reasonably wide fitting without being sloppy.

Impeccable customer service and care, cannot reccomend this place highly enough 💯❤️

The positive...Customer service and speed of delivery excellent. Negative...I bought 2 Dunlop squash racquets, over 60 pounds each, the racquets came without covers, which for the money I found very disappointing.

I purchased a new pair of Salming squash shoes after sizing advice from one your team. I have to say, I'm delighted with the shoes - cushioning, grip and fit as hoped for. Great pricing and delivery too.

Excellent customer service provided by Abby. She has sorted a problem with my racquet very quickly and with a professional and friendly attitude.
thank you!!

This tennis store offers an excellent online shopping experience. Their website is user-friendly and well-organized, making it easy to browse and find the items I needed. The product descriptions were detailed, and the images provided a clear representation of the products.