Peach Guitars Limited Reviews 

Bought a couple of guitars from Peach at the old premises but the place in Colchester is something else its a pleasure to do business with these guys they go that extra mile thanks again well done .

Buying guitars and gear online can sometimes be fraught with anxiety BUT when you are dealing with a company like Peach Guitars it’s of little worry at all.

I would also like to thank Toby the assistant manager who personally handled my guitar order and got it to me in a fast and well packed delivery 🚚.

So my new Eastman T486 semi electric in the eye catching GoldBurst finish is a great guitar and the stock Peach has of Eastman is the best I have seen in the UK.

Thanks to all the team at Peach especially Toby and will definitely be back for more Eastman guitars 🎸.

Dermot was really helpful finding me a guitar, the shops incredible with heaps of quality stock. Well worth a visit

Purchased multiple items including a guitar. Was served by Dermot. Exceptional service and very helpful.
Will definitely use Peach guitars again. Massive stock and easy viewing

I have bought 3 high end guitars and an amp from Peach Guitars over the last couple of years and every time the buying experience is fantastic. I never feel rushed when trying out many guitars and never pressured into a decision. On previous occasions I have been looked after by Jeff and last week by Jerry. I was trying out some HSS S types (Anderson, Suhr, Tyler, Xotic) all set up in a private room ready for when I arrived. Jerry popped in once in a while to see how I was getting on. We talked through what I liked/disliked about each guitar. Whilst they are all fantastic guitars Jerry could see none of them were saying "buy me" to me. Jerry listed to my feedback then suggested a guitar and brand that was not on my radar at all. The Novo Idris. He brought me one and it felt like my guitar. I loved it instantly. Sound and feel. Having decided I was going to buy it Jerry said their tech could alter the set up before I take it away if I wanted anything changed. They lowered the action for me. I left the shop with that guitar and has been hard to put it down since. Great shop, great staff, great guitar, amazing experience. Highly recommend. Thank you Jerry, Jeff and Team Peach. Raj.x

Best guitar shop in the UK! I booked an appointment with Jeff via email last minute and he booked me in with no fuss. The staff were super friendly and attentive from the get go. Got a private room with some selected guitars and Glenn gave me some great advice and was so helpful as I’m a new player. I won’t be using anyone else from now on. I’d recommend visiting them no matter where you live and you won’t be disappointed. Thank you peach guitars 🎸

What a cracking store this is! Visited Colchester with my son to buy an acoustic for his birthday. The staff were great; particularly Dermot who made my son feel very welcome and important. Even let him play a rather expensive Ibenez just so he could say he’d played one!

Left with a beautiful Sigma mahogany acoustic for his 15th birthday.

Great service, great price and can’t wait to go back.

Just bought 2 guitars today from the store. I am a beginning having only started on a very basic entry level acoustic 6 months ago. I wanted help choosing my first electric and a significant upgrade to my acoustic that I can grow into. George was exceptionally helpful and patient. I am into country music so the electric choice was straight forward -a telecaster! But the acoustics I thought I wanted, having read loads of reviews, just didn’t feel right. George got what I was both wanting and needing and matched me up with an amazing Taylor that just feels perfect. As a bonus Al gave me a tour of the place, what a set up and what a range of guitars. For someone new to guitars what could have been a daughting experiencea was a real great time. Would highly recommend.

Hi Alan/George,

Just wanted to say a huge thank you for all your assistance yesterday and for your amazing customer service. I am absolutely delighted with my Taylor 200 plus series 214Ce.

Yesterday was just an all round great experience. George was super inspired by your Eric Clapton unplugged play through will be using the video of you playing my guitar as inspiration and motivation to where I want to get to.

Thanks again for making it such a great experience.

Kind Regards

Got my dream Gibson Les Paul guitar thanks to Peach guitars well packaged and set up was perfect highly recommend this store as making a purchase for a guitar you have a big commitment , Tony K Luton ,Beds UK

Purchased an Epiphone SG P90 in cherry red. Delivered today which was a bonus because I was expecting it Monday. The guitar sounds awesome, plays like a dream and looks fabulous. Thankyou Peach Guitars. Andrew Callaghan

My sonic blue Vintera 60s Strat arrived today bang on time. It was set up perfectly and wrapped as bomb proof.
Excellent company to deal with and I will most certainly will be using them again.

After notifying Peach Guitars of an issue with an item I had just purchased from them, they have been absolutely fantastic at resolving the issue! Courteous, attentive and speedy, I couldn't have asked for more.
It's pretty much impossible to get everything perfectly right every time, and how Peach have responded has been brilliant.
One new loyal customer to add to their list!

Hi just bought an acoustic guitar with plek setup couldn't be more pleased. The service and communication was the best I've ever ever experienced. Peach Guitars employees are very knowledgeable and experienced in what they do , and obviously have a great love for there work. The Customer Service is impeccable. After dealing with unscrupulous companies it's great to have finally found a company that really cares about what they do.

Cannot recommend enough....We visited this morning on our son's 16th birthday for him to try a selection of guitars to find the one that suited him best. The Team were amazing (especially George and Al) and the time and expertise they gave us was exceptional. And no rush and no pressure at all. A very happy 16 year old!

Super shop, super service. Highly highly
Highly recommended. Bought 2 guitars and an amp from them.

I had a fantastic experience with Peach Guitars from start to finish. The staff were incredibly friendly and helpful, and Sean in particular was brilliant throughout the whole process. I was stuck between two guitars and spoke with him via email, he took the time to talk everything through with me, which made a huge difference in helping me decide.

One thing I really loved is that you can see detailed images of the exact guitar you’re buying. Being based across the country and not able to just pop into the store, gave me a lot of confidence that I was choosing the right one.

I placed my order on Thursday evening and it arrived on Saturday, note I did pay for Saturday delivery, but it was great to see it shipped in time and arrive exactly as planned. When it turned up, it completely lived up to expectations. It’s a beautiful instrument, and the setup was spot on straight out of the case plays perfectly.

This was my first time buying from Peach Guitars, but it definitely won’t be the last. They’ve easily become my go to guitar store from now on, and I’m hoping my next visit will be in person.

Sam.

I particularly would like to commend Oliver, the member of staff I dealt with at Peach Guitars yesterday.

I am a very old ex pro musician and I wanted to buy a cheap sofa bass to have around the house; in my dotage, I’m finally learning how to play (and read) proper 1950s grown-up Jazz

Peach guitars are huge and well worth a visit.

Enormous stock in an enormous shop; all done out in unpolished pine as a replica cavernous extremely corny Western saloon in 1890s Montana. Complete with swinging saloon doors and wooden bars at the cashier window, like a Butch and Sundance bank, where you pay for your purchases.

One of the staff told me the decor-choice is about the owner’s love of Steve Ray Vaughn (Texas).

There was something in America the 1990s called The P.I.M.S. Database. A 10 year study to determine which organisations maintained market leading status, across all walks of commerce, for more than 10 years; and why.

The study revealed that the companies which led their individual markets for decades in the States (like for example John Lewis has here) did so, unlike the socialist cooperative John Lewis, by charging high end premium prices well above market rate; but offering exceptional customer service alongside their high prices.

An example in the study was a firm who came out as the second most successful car dealership in all of the USA for 20 years - Sewel Village Cadillac - coincidentally in Texas.

They charged 20% above market rate but customers loyally returned again and again because of their exceptionally high-quality service; actioned by what Tom Peters famously described at the time as ‘100 little things’:- fresh flowers in reception; spotless service bays in which their mechanics could be observed through a huge picture window in the customer waiting room; the CEO putting his card, on which he wrote his personal home telephone number, under the sun visor of every car they sold or serviced for customers to discover later; and so on.

This was years before the Internet, email or social media reviews on not yet invented smart phones.

Yesterday I had asked Oliver via email if I could try a number of cheap basses (Squires, Epiphones, Sterlings, etc.,) and drove the 3 hour round trip to Peach. The only store with a sufficient range of low end stock actually in store where I could try a selection, without having to go into central London.

Unlike GigGear in Harlow who simply advertise their suppliers’ stock, the extensive stock Peach have on their Website is actually available in store !!!! If it’s not on display on the walls it’s in their large warehouse out back.

Many shops, like GigGear in Harlow or Gear4Music in York, despite also having a nice large showrooms, trade mainly as mere online middle-men between distributor and customer. Most of the items they sell never get within 200 miles of their shops.

But at Peach, you can research their stock on line and then actually go and try it. I felt like “I woke up in July” back in the 70s when guitar shops were guitar SHOPS! Wonderful.

Oliver had put the 5 bases I wanted to try on the wall in their try out room and brought in a chair and a Fender amp, and then, as I had requested, got out of the way and let me make my choice undisturbed.

It took ten minutes to choose a cheap Squire 70s vibe Jazz Bass at £426 - £57 (over 15%) more expensive than what I could have paid if I’d then walked out, after receiving such great customer service, and ordered on line from my usual favourite store, Thomann in Germany. (Who would have mailed the exact same guitar to my door for £369, free of delivery and Brexit import charges, with free pick up shipping for returns.)

Peach have always overcharged. I remember them doing so when they had their tiny shop in nearby Great Sailing over 20 years ago, from which they also sold metal detectors. Then, the total opposite to now, their sales staff were, to say the least, frosty.

So, yesterday, for exceptional customer service, I paid top dollar.

Squire 70s Vibe Jazz Bass - current online prices:-
Peach £426
Gear4Music £419
GigGear £393
Music Street £379
Amazon £369 + delivery
Thomann (biggest guitar store in Europe) £369

Peach’s outstanding customer service, brilliantly helpful and wonderfully friendly staff, their ludicrously wide range of stock available in store, and their weird wild west interior design, are well worth the journey - despite their prices being more expensive than anyone else.

No wonder their owner proudly parks his stunning white Ferrari out front.

I hope Peach continue and don’t go the way of other excellent U.K. guitar stores who were market leaders for 40 before eventually going Brexit-bust, e.g. GAK and PMT, leaving us only Thomann in Germany to get great prices AND unbeatable service.

If you visit Peach, ask for Oliver … top sales assistant.

Noel Price

Great shop which literally has EVERYTHING you could need/want. Experienced staff who were a great help and made the buying process a pleasure. Thank you

I recently bought a new Gibson Les Paul Standard 60s in Unburst from Peach Guitars, and the whole experience was excellent from start to finish.

I ordered on Sunday, and the guitar arrived on Wednesday. There was a slight delay, but that was down to the courier rather than Peach. The guitar was very well packaged, with plenty of protection inside and a box-within-a-box setup, so it arrived in perfect condition.

When I opened the case, my first impression was simply that it was beautiful. It looked exactly as shown online, and in person, the finish exceeded my expectations. I’ve not found a single flaw so far.

The setup out of the box was spot on. Aside from the expected quick retune, it was immediately playable. Everything feels solid, and it was clear it had been properly checked before dispatch. Peach also included a signed setup card showing what had been done, which was a really nice touch.

What really stood out, though, was the customer service. I had originally been leaning towards a different finish, but after Peach posted a YouTube short showing a selection of the Unburst models, one of the guitars caught my eye and genuinely made me reconsider, making me want to look more closely before deciding. I got in touch through the website and asked whether they could send me videos of a few specific guitars I was considering. Dene came back to me and sent exactly what I needed, which made choosing much easier. He was incredibly helpful throughout and even sent another image while the guitar was in the setup queue.

Buying a guitar online can always feel a bit risky because every instrument is unique, but Peach do a great job of reducing that uncertainty by photographing and weighing each individual guitar. That attention to detail, along with the extra help they gave me personally, made me feel confident ordering from them.

Overall, the experience felt genuinely premium. The website was straightforward, the service was personal, and the guitar was exactly what I hoped for — and more. I’d happily buy from Peach Guitars again and would absolutely recommend them to anyone looking for an instrument.