Peach Guitars Limited Reviews 

3,390
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable staff for providing helpful advice and ensuring all instruments are perfectly set up before delivery. People deeply appreciate the warm, welcoming atmosphere in the showroom along with the remarkable attention to detail during visits. Some reviewers were extremely happy with the careful packaging and secure delivery methods used for online orders. Consumers also highlighted the massive selection of products available to test comfortably in dedicated private rooms. Buyers note that shopping here builds complete trust thanks to straightforward, honest guidance from the team.

What people talk about most

Product

Users describe positive interactions with product, highlighting the exceptional quality and careful setup of... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally knowledgeable during their visits. Reviewers... See more

Service

Clients share positive opinions on service, highlighting the helpfulness and expertise of the staff.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that instruments arrive in... See more

User experience

Reviewers highlight positive aspects of user experience, describing it as an amazing and premium visit from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company to deal with. Brilliant level of communication. Completely hassle free online purchase and delivery. I bought a Jackson American Series Soloist SL3 in slime green and Jeff and his team s... See more

Rated 5 out of 5 stars

Second visit yesterday. It's like walking into a guitar cathedral - every time! Awesome. We were met with the impressive 'Peach' hospitality and warmth. We talked about amplification systems with Ala... See more

Rated 5 out of 5 stars

I recently took my 18 year old Les Paul guitar to Peach for a setup and, potentially, a Plek machine assessment. The work was done expertly and with the utmost care, professionalism and respect f... See more

Rated 5 out of 5 stars

Ordered my second guitar from Peach. Was a preorder so had a few months wait, but communication was clear and responsive and was delivered to the time scale as promised. Emails were always responded t... See more


Company details

  1. Musical Instrument Store
  2. Hobby Store
  3. Music Store

Written by the company

One of the UK's most successful guitar shops with a comprehensive selection of Electric guitars, Acoustic guitars, Bass guitars, amplification, effects and accessories. At this point we have the largest selection of guitars that can be found anywhere in the UK. We are known for and specialise in high end gear, but we have hand selected lines to suit any budget from starters to the best that money can buy.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(3,390)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ticks all the boxes

Guitar ordered : Epiphone Les Paul Special Double Cut. Absolutely fantastic value for money instrument. The delivery time (one working day) was accurate and both the website description and photographs of the guitar were spot on. The guitar itself was set up perfectly out of the box and it plays really well. I couldn't ask for more. Great job, guys!

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

The shop and staff…..incredible!!!!

The shop and staff…..incredible!!!!! Massive thanks to Glen giving the time no matter how long we wanted to stay and test out before my son bought his guitars, a second to none experience and service thank you so much!!!!🤘🏻🎸

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

I visited Peach Guitars for the first…

I visited Peach Guitars for the first time 28th March 2026 and was looking to try some Gibson Les Pauls. Wow what a place, this is without doubt the best guitar shop I have ever been to. They have a great selection of guitars but more than anything else was the customer service. I rang before hand to book an appointment and was greeted by the owner and then introduced to Dingle. He knew his stuff and was so attentive and took time to show me around and allowed me time to try a couple of Les Pauls. I didn’t buy anything but Dingle was no less attentive and was generally interested in me. We discussed guitars and music in general and all I can say is I would highly highly recommend Peach Guitars to any guitar player and I mean any, beginner to professional. BRAVO Peach Guitars and BRAVO Dingle you made my Saturday afternoon and I’ll sing the virtues of both forever. Great Place, Great staff, get yourself along to Peach Guitars it’s a must.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

New guitar

Peach Guitars has been a shop I have wanted to visit for sometime, and I wasn’t disappointed. What an Aladdin’s cave of wonderful guitars. Dene was so helpful and happy to help me get to the right guitar a PRS SE DGT which I had been looking for, allowing time to try them out. Would highly recommended them. Thanks guys.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

It’s an excellent shop with super…

It’s an excellent shop with super knowledgable, very helpful staff. Amazing selection of guitars. Just tried a second hand guitar out there and they couldn't have been more helpful. Thank you

The shop itself is more a cool vibe warehouse done out like a western saloon. I wish them all the success in this dwindling shop market, they deserve it.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience !

The journey to find a guitar can be difficult, even if you know what you desire. My Peach Guitar experience started on the website. The fact that they show you the actual photographs of the instrument and provide you detailed information about its characteristics gives you the opportunity to choose rightly ! The experience at the store was very much customer centred and that’s because of the professionals that work there. George provided the outmost experience at Peach guitars and gave me a tour through the facilities, showed me their inventory and let me play the infamous “Greeny” ! I felt at home and valued. More than a purchase it was a great experience from a company that values its customers. The owner Alan is an amazing person and shared his stories…and even gave a little gig on the drums !
I highly recommend Peach Guitars if you’re thinking upgrading or even buying your first guitar, it will give you the ultimate experience.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been to Peach Guitars this…

I’ve been to Peach Guitars this weekend, we drove on purpose to visit the shop and my fiancé booked an appointment. As a person who doesn’t play guitars, I can tell you I’ve left this place wanting to learn how to play.
I was definitely not expecting the whole amazing experience we had.
First of all the staff is absolutely great and passionate about what they do!! We’ve been with George, who is so knowledgeable and gave us a full tour, we’ve seen lots of iconic guitars and the place looks just like we stepped into Nashville itself!
I can’t rate the experience more than 5* but was definitely super! So worth it to visit this shop, liaise with the most kind and knowledgeable guys who really know how to advise you and proportionate the best experience!
A place to definitely come back and again props to George who contributed a lot for this great day!

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

I wanted to improve my Gibson

I wanted to improve my Gibson. George gave cracking advice on pickups and bought those and had a setup done. Like a different guitar. Beautiful to play and a much improved sound. I’m delighted.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Experience at Peach Guitars

I recently purchased a Novo Dealer Limited Chambered Serus H2 from Peach Guitars and the experience was absolutely superb.

Dermot handled the sale and he was fantastic, friendly, knowledgeable and clearly passionate about the instruments they stock. He was incredibly helpful throughout and made the whole process relaxed and enjoyable.

The guitar itself is simply incredible, without doubt the best guitar I’ve ever played. The quality and tone are just outstanding.

Peach Guitars has an amazing selection and the customer service was top class. Highly recommended.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic service from beginning to end. When I got there Glenn had already got the guitars I was interested in ready in a room for me to check out.
Glenn knew the perfect balance between leaving me alone - and checking in to make sure everything was good.
Alan was great too. He gave me a personal tour of Peach, which has some amazing guitars as well as some very cool woodwork!
I ended up walking away with a James Tyler, which I haven't been able to put down since. I fell in love with the burning water 2K after seeing John unbox it on YouTube- and I wasn't disappointed when I got to see it in the flesh.
I will definitely return to Peach for my next episode of GAS!
Cheers Chaps!

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

A first class service.

Having read reviews and watched their videos I decided to make a long trip down to Colchester to buy some equipment. I must say I was not disappointed, The service was great and George who dealt with me was extremely helpful, friendly, knowledgeable and honest. No hard sell and all my questions were answered. I ended up buying 2 guitars and an amp and all were set up before I left. A very pleasant experience which I have no hesitation in recommending them to others. A first class service which I will definitely visit again. Well done Peach guitars.

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Honestly the best experience !!!

Honestly the best experience I’ve had at a guitar shop in the uk!!!!

Definitely recommend going to check out the place, it is a guitarist wonderland and very friendly staff

Felt so welcomed walking through the door

All in all definitely worth a visit!!

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Peach Guitars - 5* for service and choice

I visited Peach Guitars today and left with a new PRS Guitar a couple of hours later having had the best customer service experience I've had in many years.

From the moment I arrived until the second I left I was made to feel welcome, was thoroughly looked after - offered coffee, allowed time and space to try the guitars out without any pressure.

Dermot who looked after me was exceptionally attentive and couldn't have done more to make me feel a valued customer - even though it was my first visit and I was a walk in.

I can't praise the service at Peach enough, not to mention the choice of guitars they have - it's the most guitars I've ever seen in one place in my life.

Great job Peach & looking forward to returning.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, knowledgeable and just a great place to visit

Wow! What an amazing store and filled with the friendliest, most knowledgeable team that I have experienced in a long time. It was a true privilege to be shown around the facilities and to be given the benefit of John and Al's knowledge and expertise. I can't thank them enough!

Delighted with the suggested amplifier. Utterly stellar!

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Another great visit!

This was my third trip to Peach Guitars and once again I was blown away by the Customer Service, the knowledgable staff and the welcome given not only to myself but my friends who attended with me.

As above, this was my third visit but it was also my third time trying to find an ES-335 because on the previous occasions I haven't been able to find the right one. This not only provides a good example of the patience of the staff, but also the non-pushy environment that Peach provides. There is no animosity if you do not make a purchase, even if you've been playing guitars for several hours and the staff are always happy to assist, advise and also provide alternatives if there is something else you may not be aware of in the shop.

George was exemplary in the service provided, and Alan's presence and enthusiasm for not only guitars but musicianship in general always makes the visit enjoyable and relaxed.

Super happy with the Gibson ES-335 purchased and next time I am looking for another (Let's be honest, there's always another), this will be the first place I visit.

February 23, 2026
Unprompted review

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