Peach Guitars Limited Reviews 

3,390
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable staff for providing helpful advice and ensuring all instruments are perfectly set up before delivery. People deeply appreciate the warm, welcoming atmosphere in the showroom along with the remarkable attention to detail during visits. Some reviewers were extremely happy with the careful packaging and secure delivery methods used for online orders. Consumers also highlighted the massive selection of products available to test comfortably in dedicated private rooms. Buyers note that shopping here builds complete trust thanks to straightforward, honest guidance from the team.

What people talk about most

Product

Users describe positive interactions with product, highlighting the exceptional quality and careful setup of... See more

Staff

Consumers find staff to be positive, helpful, and exceptionally knowledgeable during their visits. Reviewers... See more

Service

Clients share positive opinions on service, highlighting the helpfulness and expertise of the staff.... See more

Quality

Customers consistently note positive experiences with quality, highlighting that instruments arrive in... See more

User experience

Reviewers highlight positive aspects of user experience, describing it as an amazing and premium visit from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company to deal with. Brilliant level of communication. Completely hassle free online purchase and delivery. I bought a Jackson American Series Soloist SL3 in slime green and Jeff and his team s... See more

Rated 5 out of 5 stars

Second visit yesterday. It's like walking into a guitar cathedral - every time! Awesome. We were met with the impressive 'Peach' hospitality and warmth. We talked about amplification systems with Ala... See more

Rated 5 out of 5 stars

I recently took my 18 year old Les Paul guitar to Peach for a setup and, potentially, a Plek machine assessment. The work was done expertly and with the utmost care, professionalism and respect f... See more

Rated 5 out of 5 stars

Ordered my second guitar from Peach. Was a preorder so had a few months wait, but communication was clear and responsive and was delivered to the time scale as promised. Emails were always responded t... See more


Company details

  1. Musical Instrument Store
  2. Hobby Store
  3. Music Store

Written by the company

One of the UK's most successful guitar shops with a comprehensive selection of Electric guitars, Acoustic guitars, Bass guitars, amplification, effects and accessories. At this point we have the largest selection of guitars that can be found anywhere in the UK. We are known for and specialise in high end gear, but we have hand selected lines to suit any budget from starters to the best that money can buy.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

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5.0

All reviews

(3,390)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great guitar, Great company!

Great company to deal with. Brilliant level of communication. Completely hassle free online purchase and delivery. I bought a Jackson American Series Soloist SL3 in slime green and Jeff and his team set it up perfectly with my choice of Ernie Ball Super Slinky strings before shipping. Had it in Ireland within a few days! I highly recommend Peach Guitars!

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Best UK online guitar store

Used most of the main online UK guitar stores and this is the first time I have purchased from Peach Guitars. Very impressed with the service. Being able to chose your own guitar is a no-brainer yet very few other retailers seem to do this. Best set up guitar I have ever purchased. Would definitely recommend and will be using them again. Faultless.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

booked an appointment & went down on a weekend to buy a Les Paul and had great service from Dermot, friendly people, great stock, really nice place (Coffee was great too)
First time going, left with a great guitar, would strongly recommend and would go again.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. Too far away to easily visit , so i had a call to discuss a couple of options I was looking at. Dermott took me through the details of the two guitars I was interested in to help narrow down my choice. The Music man sabre HT was then ordered after talking through with Jeff , and getting a suitable delivery date. The guitar arrived on schedule , and is absolutely beautiful and very well set up/adjusted. I would reccomend Peach Guitars to anyone who is looking to buy online as their product range and pricing are excellent and second to none.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Looking for a Gibson? Ask for George!

This is my first time visiting Peach guitars and what a wonderful experience.
I initially contacted the store via email, enjoyed a friendly conversation with Jeff.
This led to me trading a couple of PRS guitars for a Gibson 60’s unburst Les Paul and a Epiphone Jeff Beck Les Paul.
Through the email conversation, I was able to select the guitars I wanted to try which was important to me as I’ve always wanted a nice flame top - but it has to be the right one, right?

Arriving I was warmly greeted by the friendly staff at the door and introduced to George.
Couldn’t have asked for a better - This fella knows his Gibson guitars!
Was great to talk guitar stuff and I got some really great advice.
I was able to try the guitars, and was left alone to decide exactly which guitars I wanted - so I am very please.

Despite the 70 mile drive, I will certainly be back.
Peach Guitars have a great selection of guitars, really kind and friendly staff who made me feel very welcome - and I didn’t even look at their pedals and acoustics! 

But this is my type of guitar shop - so yeah, I’ll certainly be back.
And from now on - they are my first choice for mail-order too.

Wholeheartedly I recommend Peach Guitars.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased a Fender Vintage…

I recently purchased a Fender Vintage II 61 Stratocaster via mail order.The guitar arrived perfectly set up ,not a blemish and the neck joint adjustment was so tight not even a cigarette paper width would fit .
For my sins I have phoned them up a few times asking for advice regarding other products and they always took their time with me .
Thourghly recommend them as a good “ bunch of lads ” to do business with .I believe they are from Essex 😹
Would use again in future.

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Purchased my dream guitar today and I…

Purchased my dream guitar today and I have to say Alan and the team are amazing was given a guided tour this is the best guitar shop I have ever been in and so friendly great value and nothing is too much trouble if I could give more than 5 stars I would thanks peach guitars

November 30, 2025
Unprompted review
Rated 5 out of 5 stars

Fender CS Strat.

Having just ordered a Fender CS Strat, through email correspondence, I received fantastic advice. Jeff gave me a great overview of the *feel* of the guitar and although subjective, it was smack on! I'm very impressed with the knowledge and professionalism of the team! Highly recommended supplier of top end guitars!

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

Flawless Purchasing Experience

This is the third guitar I’ve bought from Peach. Excellent communication and knowledge from Jeff, and all others I’ve had contact with over the years. The guitar was supremely set up, as have all the others been. Unlike some of the bigger hitters, Peach offer true customer service and really value the business. They’ve always got an exceptional range of guitars available and the set up is really what sets them apart. I will be back!

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

I bought an Eastman

I bought an Eastman, which was a hassle free experience. Always helpful and do what they say they're going do. Many shops could learn from these guys.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect. 😊

For more years than I care to remember, I’ve always admired the Gibson Les Paul Standard Gold Top. Not only has it always been a beast, it looks awesome, enough for me to finally buy one. I have several guitars including Fender, Gretsch and a Gibson J200. From the minute I received the Gold Top, I could’t wait to plug it in and listen to that sound. I wasn’t disappointed in anyway. Totally stunning. Today I learned that my Strat and the Les Paul are totally different guitars but the Les Paul really can Growl. The set up from Peach guitars was the best ever. OK we can simply order on line but I can promise you that, just giving the guys a call, they will put any concerns about ordering on line without seeing or playing the guitar to rest and you will be very happy when you receive it. Safely packaged…perfectly set up and exactly how they have described it. I honestly cannot remember buying a guitar that was set up as perfectly as this one. Well done Guys and thank you very much.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

I recently went to peach to purchase a…

I recently went to peach to purchase a pedalboard and power supply. Pedals and boards etc are a whole new world to me and know very little about them and the set up. At no point was I lead to believe spending big was what I needed and the time was taken to explain how everything worked…more than once! I also got handed a few guitars to play and was offered a coffee. I’ve never felt so welcome in a guitar shop and I was no way near their biggest spender! Thank you to Dene and the other lads who chipped in. I can’t wait to come back.

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Very good Service.

I bought an Epiphone Casino online from Peach Guitars. It was a great experience; the guitar arrived in two working days, in perfect condition, well-packaged, set up, and ready to play. I will definitely use them again for future purchases.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Six Star Service

John and the team at Peach Guitars have been a constant over many years, sourcing and selling great guitars in a superbly-stocked shop and always providing fantastic advice and service. Can't rate the experience and the guys enough!

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellence

Dene, Jeff, Drew and the rest of the peach guitars team have been nothing short of incredible throughout my experience. Whilst I made my purchase online, as I live to far to attend in person, I was met with the purest of kindness, friendliness and knowledge.

I absolutely feel I was handed a cup of tea and a biscuit over email as I discussed and conversed about the guitars and my interests.

As what seems like the only Knaggs Guitars dealer in the UK, there could not be a better option

It’s clear to me that peach guitars are both in the instrument business, and the people business.

There’s no doubt in my mind I’d return to peach for whatever my musical needs are.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased online a Yamaha…

I recently purchased online a Yamaha AS2200 guitar from Peach Guitars. Oliver dealt with sale and he went above and beyond to make sure I had detailed pictures of the actual guitar and answered all my questions.I was told it would be setup perfectly and the guitar duly arrived. Absolutely exceptional guitar and as described and setup brilliantly. I highly recommend Peach guitars, they know their business and I would not hesitate to buy from them in the future.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, cannot recommend highly enough!

Just purchased a Les Paul Standard from Peach and what a great experience I had. Communications great from the start and guitar delivered really quickly.
Have to say I was a bit skeptical when they said it would receive a full set up as I’ve bought guitars before that I have to have set up myself despite assurances it would not need it.
I need not have been concerned, took it straight out of the box, quick tune and OMG it plays like a dream!
Cannot recommend Peach highly enough and they will be my go to guys for all future purchases.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great shop, wide stock, friendly staff

I left a review here a couple of weeks back but it didn’t seem to get published - sorry Peach, because you deserved my five stars! I’ll try again…

Despite only buying a Strat Player 2, I was given my own private room for an hour and a half to compare two guitars. I was left alone to do whatever I wanted, but Dermot checked in enough for me to know I was not forgotten. He was very helpful and got a slight buzz on one of the strings sorted out straight away. The choice of stock there is incredible but at no time was any attempt to upsell made, it was a really comfortable experience. The Strat was really nicely set up (after the buzz!) and is a joy to play. Thank you Peach, Dermot - and all the other friendly staff who chatted to me and didn’t try to sell me anything more than I wanted to buy. Only problem is I now want to go back and buy the amp the Strat was plugged into!!

October 17, 2025
Unprompted review

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