I had to knock a star off for the price increase (wishful thinking that it might go down). I have used Pedal Cover for a number of years. In that time I have only had to make one claim when all my b... See more
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Review summary
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Good service all the way through the claim
Company replied
I have been contacting Pedal Cover regarding home and cycle insurance for quite a few years now, and have been given lots of valuable advice, cost savings tips etc during that time. The staff are alw... See more
Company replied
The team at pedal cover were very communicative and accommodating to the situation I was in (after crashing my bike). The process of providing details was relatively simple and Jonathan was a great he... See more
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Company details
- Cycle Insurance Company
- Home Insurance Agency
- Insurance Agency
- Sports Insurance Company
- Travel Insurance Company
About Pedal Cover
Written by the company
Pedal Cover provides specialist insurance for cyclists in the UK.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
Contact info
Abbey Road, Ewenny, CF35 5BN, Vale of Glamorgan, United Kingdom
- 0800 121 4424
- enquiries@pedalcover.co.uk
- www.pedalcover.co.uk
4.5
Excellent
1K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy to set up and good value
July 12, 2025
Reply from Pedal Cover
Hi Edward, Thanks for taking the time to leave us a review, if you need anything further, don't hesitate to ask. Happy Cycling, Team Pedal Cover
Reply from Pedal Cover
Hi JB, Thanks for taking the time to leave us a great review! Happy Cycling, Team Pedal Cover
Very responsive
Very responsive when I raised some questions before purchasing the policy
July 12, 2025
Reply from Pedal Cover
Hi Amanda, Thanks for the great review! Happy Cycling, Team Pedal Cover
1st time using Pedal cover
Everything was straight forward and was really easy to follow and fill in the information . Great cover just what i needed and no more .
July 12, 2025
Reply from Pedal Cover
Hi Natalie, Thanks for taking the time to leave us a review, it really means a lot! If you need anything further, don't hesitate to ask. Happy Cycling, Team Pedal Cover
5* service
We've been with Pedalcover for a number of years and the service received has always been excellent. I have previously claimed following a cycling accident and the service was second to none. We recently moved home and Joe from Pedalcover was very helpful in facilitating this for us.
July 7, 2025
Unprompted review
Reply from Pedal Cover
Hi Tom, Many thanks for the kind review and for your continued support over the years - it truly is appreciated. Stay safe & Happy Cycling, Team Pedal Cover
The customer service experience was…
The customer service experience was great. Also price and cover was good.
July 4, 2025
Reply from Pedal Cover
Hi Mr Davies, Thanks for taking the time to leave us a review, it really means a lot! If you need anything further, don't hesitate to ask. Happy Cycling, Team Pedal Cover
Select your dates accurately
The website appeared to work. Selecting mountain biking worked and it did appear to be listed in the schedule which was a relief. It was noticeable that reducing the cover to only the days cycling rather than a more vague date did reduce the premium accordingly. (Note reply from insurers. This was not what they intended. Dates should cover all travelling as well. Could be clearer on their website.)
Thankfully I did not need to give the insurance a real test. (Judging by the stream of helicopters others were not so fortunate.)
June 25, 2025
Reply from Pedal Cover
Hi Steve, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? For future reference - the dates selected need to cover the full duration of the trip and not just the days you are cycling, this is in the eligibility statements on the website (which you have to click that you have read and agree to to be able to continue) when purchasing single trip travel policies.
Stay safe, Team Pedal Cover
Claim experience
Quick, professional and helpful response to my claim. Thank you.
June 24, 2025
Unprompted review
Reply from Pedal Cover
Hi Ben, Thanks for the great review! I'll pass your feedback onto the claims team. Happy Cycling, Team Pedal Cover
Very Helpful and easy to deal with
June 17, 2025
Reply from Pedal Cover
Hi Thomas, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? Happy Cycling, Team Pedal Cover
Constant policy wording changes
We’ve been with pedal cover for about 6 years and they have been great. Unfortunately they keep changing their underwriter which means the policy cover and wording changes. This year they changed their underwriter which made the flood wording different. I had to contact them and they came back saying there would be an eye watering £2500 months excess for flood protection on our policy. Our house has never flooded but it is 150m away from a river, but significantly higher up. I renewed with them this year but if there is the same issue again next year we will move to another insurer who doesn’t change the policy wording every year.
June 15, 2025
Reply from Pedal Cover
Hi Jamie, Pedal Cover has been running for over 10 years and in this time we have only had 2 changes of underwriters for our home & bike policies, our last change of UW & policy wording was in 2021, therefore it is unfair to say we change the policy wording every year or constantly, as this is not at all reflective of the situation. Despite the change of UW this year, the policy wording itself has changed very minimally, however, different insurers use different rating factors to determine the risks and premiums. Although your property has never flooded, there has been flooding in the immediate area within the last year, therefore, the insurers have reflected this risk in the higher flood excess. If you wish to discuss this any further or have any other queries, don't hesitate to get in touch. Stay safe, Team Pedal Cover.
Home and Travel insurance
I’ve got home insurance (which also covers all my bikes) and travel insurance (which covers me for multi sport training and racing abroad). The policies are great and cover everything I need. No quibbles last year either when I had to unfortunately make a claim.
June 8, 2025
Reply from Pedal Cover
Hi Dean, Thank you for the lovely review & for your continued support over the years. Stay safe, Team Pedal Cover
The website is super easy/customer…
The website is super easy/customer friendly, especially regarding data capture making taking out the insurance very straight forward.
June 11, 2025
Reply from Pedal Cover
Hi Eamon, Thanks for the great review! Happy Cycling, Team Pedal Cover
Pedal cover come in half the price of…
Pedal cover come in half the price of my renewal quote .Easy to use website.I recommend this company!
June 10, 2025
Reply from Pedal Cover
Hi Guy, Thanks for taking the time to leave us a great review! Happy Cycling, Team Pedal Cover
Friendly quick response and answered my…
Friendly quick response and answered my questions.
Plus they did not try and sell me any other insurance that they may offer.
June 1, 2025
Reply from Pedal Cover
Hi Robert, Thanks for taking the time to leave us a great review & for the continued support over the years. Happy Cycling, Team Pedal Cover
Really good service
Really good service. Straightforward, well explained and friendly customer service experience.
June 9, 2025
Reply from Pedal Cover
Hi James, Thanks for taking the time to leave us a review, it really means a lot! If you need anything further, don't hesitate to ask. Team Pedal Cover
Pedal cover are 1st class for supporting claims
I had to make a claim for accidental damage to a much loved bike. Pedal cover were rapid in their response and offered me excellent support and options. Pedal cover staff are always really helpful and go that extra mile, making you feel valued. I’d highly recommend pedal cover for your contents and bike insurance. I also use pedal cover for travel insurance too.
June 10, 2025
Unprompted review
Reply from Pedal Cover
Hi Lynda, Thank you so much for such a lovely review, it really means a lot. I've passed on your feedback to the whole team. Stay safe & Happy Cycling, Team Pedal Cover
Altitude with road bike
Great to get the insurance that covers cycling at high altitude.
Strange that I had to get a mountain bike add-on for the altitude, yet I'm not doing any Mountain biking.
Also I would like an option to insure my bike on the trip, perhaps as a high value baggage item.
May 30, 2025
Reply from Pedal Cover
Hi Chris. Thanks for your review, I will pass on your feedback to rename the activity to MTB or Road Cycling above 3,500m. With regards to cover for the bike - we do offer this but it is a separate policy from the travel policy. Please use the 'Bike' option on our website. Happy Cycling, Team Pedal Cover
Quick and easy to complete the form
May 24, 2025
Reply from Pedal Cover
Hi Ian, Thanks for taking the time to leave us a great review! Happy Cycling, Team Pedal Cover
Great cover, great price and easy to set up
I was unsure what package I needed for cross country mtb racing, a quick phone call and all was explained. The online form took 5 minutes to complete and the quote was much better with same cover as the company that British cycling recommended.
Would highly recommend pedal cover to anyone
May 21, 2025
Reply from Pedal Cover
Hi Simon, Thanks for taking the time to leave us a great review - it really is appreciated! Happy Cycling & Safe Travels, Team Pedal Cover
operator was friendly and wanted to…
operator was friendly and wanted to help
reasonable prices, actually cheaper than last year!
May 15, 2025
Reply from Pedal Cover
Hi Russell, Thanks for taking the time to leave us a review, it really means a lot! I've passed your feedback onto Joe's line manager. if you need anything further, don't hesitate to ask. Team Pedal Cover
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