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PerfectGift.com Reviews 

1,541
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 987 reviews, reviewers had a great experience with this company. Customers are highly satisfied with the product quality and the ease of personalizing gift cards with custom photos and designs. The overall user experience is consistently praised for being easy, convenient, and smooth, from website navigation to the ordering process. Many people highlight the exceptional customer service and responsive staff, who are described as helpful, efficient, and professional. However, some customers experienced issues with their orders. Products occasionally did not match expectations, with incorrect photos or cards failing to work as advertised. Others noted confusion regarding order status or unexpected cancellations, particularly when promotional codes were used, often without clear communication.

What people talk about most

Product

Clients share positive opinions on product, with many expressing satisfaction with the ease of purchasing and... See more

Order

Customers consistently note ambiguous experiences with order, with many expressing frustration over... See more

User experience

Consumers find the user experience to be positive, with many describing the process as simple, quick, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the team's responsiveness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall great experience ordering gift cards for my company for the first time. Amy was such a please to work with and offered step by step guidance to make sure my transaction/process went smooth. We... See more

Company replied

Rated 4 out of 5 stars

It was quite easy to order the hard copy of the credit card with a personal photo on the card. However, it was a bit confusing to see if the order was delivered or not. From the beginning the follow u... See more

Company replied

Rated 4 out of 5 stars

The gift card was very easy to order. It was easy to upload the picture that I wanted . the product came quickly. My only complaint would be that the Visa card number covered up words in the backgroun... See more

Company replied

Rated 4 out of 5 stars

High praise for the associates who helped me and refunded my money after the product I received was not right. I had enough time to try again before the wedding. The negative is that I ordered it th... See more

Company replied


Company details

  1. Corporate Gift Supplier
  2. Gift Shop
  3. Online Marketplace

About PerfectGift.com

Written by the company

PerfectGift.com is where you find The Perfect Gift, Every Time. Whether it’s for family, friends, or business. 

You can customize both our physical and digital Visa gift cards. Upload a photo or logo, add a personal message, or choose a stylish pre-design that makes every card personalized.  Our gift card personalization is thoughtful and unique, just like a Perfect Gift should be.

We partner with top national and local brands. Need breakfast, pet supplies, a spa day, or furniture? We have you covered with fast, personalized, easy-to-send digital gift cards from hundreds of brands.

With our PerfectGift+ product, recipients get to choose their preferred way to use their gift. They can activate the gift to their personal debit or credit card, use it as an eGift, or cash out. 

Looking for employee gifts or corporate rewards that feel special? We handle bulk orders with ease. We offer same-day printing and shipping, plus customization at scale, whether you're sending 5 or 5,000 cards. 

Whether you're sending a single “thank you” or running a rewards program, PerfectGift.com makes it easy to spark smiles for your special recipients.

Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(1,541)

992 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Phenomenal customer support

Phenomenal customer support, follow-up, and personal attention to get issues resolved.
Easy-to-use software to order what you need and pay.

June 4, 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for being a PerfectGift client! We take pride in our customer support and look forward to serving your bulk gift card needs in the future.
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

Every time I tried to order

Every time I tried to order, it cancelled my order. I tried with multiple credit cards and each order was cancelled right after I received a confirmation of the order

June 4, 2026
PerfectGift.com logo

Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.
Russell | Director of Customer Service

Rated 5 out of 5 stars

This is my second order with you…

This is my second order with you all....was so impressed with the quality and speed of the order, placing a second order with you all was a no brainer! Thanks for such a unique gift at reasonable prices!

June 3, 2026
PerfectGift.com logo

Reply from PerfectGift.com

Yay for unique gifts and reasonable prices! That's a win, win! Thanks for choosing PerfectGift to gift and spark smiles!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Quick and easy!

June 3, 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for choosing PerfectGift with your quick and easy gift card order!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

My order was cancelled immediately…

My order was cancelled immediately after purchasing a digital card. All information was correct.

June 3, 2026
PerfectGift.com logo

Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.
Russell | Director of Customer Service

Rated 5 out of 5 stars
PerfectGift.com logo

Reply from PerfectGift.com

Thanks!! Here to serve all the gift card goodness! Thanks for choosing PerfectGift!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Received quickly

Nicely done. Received quickly. Second order

May 28, 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for placing a second gift card order! I appreciate you being a PerfectGift customer!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Gift card was sent immediately

Gift card was sent immediately. Thank you

June 1, 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank for sharing that your PerfectGift digital gift card was sent immediately! Appreciate you being a customer!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars
PerfectGift.com logo

Reply from PerfectGift.com

Glad PerfectGift makes it easy to give specialized gifts! Thanks for being a customer!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

great design fast response

great design fast response
gift cards for employees that they like

May 19, 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for being a PerfectGift client and choosing us for employee gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy instructions to follow

Easy instructions to follow, even for a senior citizen.

June 2, 2026
PerfectGift.com logo

Reply from PerfectGift.com

Easy instructions for all! Thanks for choosing PerfectGift for gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

The transaction was very smooth and…

The transaction was very smooth and easy. Also, the process was simple and quick in the verification came very quickly afterwards. Also, I like the notification when the recipient opens their gift

June 2, 2026
PerfectGift.com logo

Reply from PerfectGift.com

Glad that PerfectGift made digital gift cards easy and that the notification was a smile maker! Thanks for being a customer.
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Jill Aiken was fantastic

Jill Aiken was fantastic. Very helpful. Service above and beyond.

May 22, 2026
Unprompted review
PerfectGift.com logo

Reply from PerfectGift.com

So glad you get to work with Jill! Thanks for choosing to be PerfectGift client for your bulk gift card needs!
- Tiffany R. (Dir. Consumer Experience)

Rated 3 out of 5 stars

Disappointment

I purchased two gift cards on 5/28/26 and requested that both be mailed as physical cards. I am disappointed with the lack of communication regarding shipping. I paid for expedited 2-day delivery for one card, but I still have not received any tracking information or updates. The second card was sent through standard mail, and there is also no tracking information available for that one either.
It would be helpful if PerfectGift.com provided better communication throughout the shipping process, including clear delivery expectations and tracking details when available. Better customer updates and clearer instructions would greatly improve the experience.

May 28, 2026
PerfectGift.com logo

Reply from PerfectGift.com

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@perfectgift.com
Russell (Dir Customer Service)

Rated 5 out of 5 stars

You can find any gift card you need…

You can find any gift card you need here. The shopping experience is easy to follow and physical cards get delivered fast. Definitely would recommend!

May 27, 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for choosing PerfectGift and being a client! We appreciate you and take pride in being able to ship physical gift cards quickly as we print and fulfill onsite.
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

The instructions are bot intuitive and…

The instructions are bot intuitive and payment/ reimbursement is complicated. Additionally, there is an extra service fee. Not sure why Marriott goes through PerfectGift when people can go right to Amazon and do it faster and cheaper.

June 1, 2026
PerfectGift.com logo

Reply from PerfectGift.com

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@perfectgift.com
Russell (Dir Customer Service)

Rated 5 out of 5 stars

Good customer experience

Easy to make purchase and recognized by my credit card. Timely delivery of purchased cards. This is my second purchase, so far so good. I purchased E cards as gifts.

May 31, 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for choosing PerfectGift for a second order! We appreciate you being a customer! Love that we can help you be a gifting hero and spark smiles with digital gift cards!
- Tiffany R. (Dir. Consumer Experience)

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