Performance Alloys ® Reviews 1,381

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great wheels, took a little longer to arrive than I expected, had to contact customer services to find out where my order was. Order the TPMS valves when you order your wheels, the tyre place were we... See more

Rated 1 out of 5 stars

Ordered mid October. No delivery. No reply on phone or email. Website down. Possibly gone out of business.

Rated 5 out of 5 stars

I had a set of spacers on my L200 but the steering vibrated badly between 60-70 spoke to Chris who assured me their precision made accessories wouldn’t give me the same issues…… product arrived swiftl... See more

Rated 5 out of 5 stars

Live webchat guys were super helpful when it came to me choosing the correct wheels that would fit my vehicle. All communication was good throughout the process. Wheels I wanted were on back order but... See more

Company details

  1. Car Accessories Store
  2. Auto Parts Store
  3. Tire Shop

Information provided by various external sources

Wheels | Tyres | Suspension | Upgrades - Ask The Alloy Wheel Experts™.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Great all-round service guarantees, Happy Customers

Had been looking around for a set of alloys for my 2014 C class, but wanted a set that looked great but not too aftermarket, so I brought a set of 19" 3SDM 09 alloys, they were ordered, and Andy was my contact at Performance alloys, Andy called me to point out a small technical detail, that I needed to know, and I just then had to wait for delivery, which was prompt and on time, and I was kept informed regarding my delivery, Everything was seamless from start to finish, and now they are fitted I am more than happy with my choice, I would not hesitate in recommending Performance Alloys, or using them again

March 28, 2022
Unprompted review
Rated 5 out of 5 stars

Performance Alloys number 1

I have used your company on several occasions too purchase accessories & upgrades for my Ford Ranger . All the staff are very helpful and will answer & sort any questions, delivery is fast & reliable a 1st when getting stuff delivered to Spain. Great all round service would not hesitate to use them again.

March 25, 2022
Unprompted review
Rated 5 out of 5 stars

This company is amazing

This company is so good. I ordered my wheels and a few days later Andy had called me as my wheels wasn’t in stock. The fact he took time to call me was so nice and the wheels arrived a few days later packaged amazingly. I’ve now got them on my car and so happy with them. 1000% would recommend

March 21, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered a replacement wheel of them..it…

Ordered a replacement wheel of them..it turned up damaged and no centre cap..called them and they refused to sort it..will never use them again..plenty of other places that will appreciate customers and sort issues that's raised..

March 15, 2022
Unprompted review
Performance Alloys ® logo

Reply from Performance Alloys ®

Hi Ben,

We always strive to sort any issues that may arise with customers. Your alloy wheels were delivered to you, and signed for in good condition on the 21st February. No damage was reported until the 8th March. We did try to submit a claim with the courier, but this was outside the timeframe, as would be the case with any supplier or courier for reporting damage. You also say no cap was included from the manufacturer, so the wheel was opened and checked before you reported the damage over 2 weeks later. As no damage was raised with ourselves at this stage, unfortunately our hands are tied. Apologies for any inconvenience caused.

Many thanks, TeamPA

Rated 5 out of 5 stars

First time ordering from Performance…

First time ordering from Performance Alloys. Sent a few emails before picking out my wheels, emails always answered promptly. Very knowledgeable staff, was surprised how quickly I got them since I live in the United States. Came with proper lug nuts and spigot rings. Arrived looking great!

March 15, 2022
Unprompted review
Performance Alloys ® logo

Reply from Performance Alloys ®

Thanks for your kind words, glad to get your order sorted :) Thanks , Jason

Rated 5 out of 5 stars

Navara Riser Kit

I have just Installed the Riser Kit for my Navara that i purchase from Performance Alloys, and I'm 100% happy with the product. It looks and does what it say. Thanks for the great service. Cheers John.

March 11, 2022
Unprompted review
Rated 1 out of 5 stars

Never use or buy from this company

Never use or buy from this company. One of the worst customer services.
Selling faulty damaged goods
Failed to arrange collection of the faulty goods
They threaten you with court action because of their failures.

The lies they tell, The wheels have been sat in my dining room for 9 months waiting to be collected . its strange how 4 "brand new wheels" are damaged.,. so more lies
This company never reply to emails, they never answer the phone. anyone STAY AWAY FROM THIS COMANY

March 3, 2022
Unprompted review
Performance Alloys ® logo

Reply from Performance Alloys ®

Hi,

Thank you for taking the time to leave the review, which we take very seriously.

Firstly, we do not sell faulty goods at all. All goods are brand new. The items were brought across from the US, and possibly got damaged in transit. As a gesture of good will, 4 more wheels were brought across and sent out to you for you to choose the best 4 from them (some would class this as good customer service), with the other 4 being returned. Collection was arranged multiple times, but failed as no one was there. All our emails and phonecalls were then being avoided by yourself as we tried further to try and get these wheels back, as such, weeks down the line, we had no option but to seek legal advice to get the uppaid for goods back. You are now threatening us with disposal of goods that do not belong to you.

Regards,

Performance Alloys

Rated 5 out of 5 stars

Easy service to use

Easy service to use. Through no fault of Performance alloys I had to wait 2 months as the specific wheels i wanted weren't available as manufacturer was behind in production (the norm for anything these days since Covid and Brexit). Chris was able to reassure and keep me updated with delivery times. So don't worry if not in stock, Performance alloys will do their best to get you sorted as soon as.

February 25, 2022
Unprompted review
Rated 5 out of 5 stars

Looking great at a great price

Had been looking for some alloys for my Mercedes C250 Coupe for a while, and eventually chose a set of 3SDM alloys, the price was great, in stock, rapid delivery, and peace of mind buying from a reputable distributor, very easy process from start to finish.

February 14, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended professionals.

Spoke to half a dozen supposed wheel suppliers, my car is too old for their system so "computer said no"
Andy at performance alloys found a set on route to the UK already, got me a spectacular price and delivered them when he said he would. All sorted in a 15 minute phone call and
then kept me updated by email throughout. Professional service without a doubt. The rest are all talk.

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

The best on line service I've used.

The best on line service I've used.
When seeking technical advice about suitable wheels and tyres information was instant. Prices were the best I'd been given.
Order was placed at 2.00 in the afternoon and wheels were in my garage by 10.00 the next day.
As good as Amazon Prime!!
Amazing, well done!

February 7, 2022
Unprompted review
Rated 5 out of 5 stars

I had a set of spacers on my L200 but…

I had a set of spacers on my L200 but the steering vibrated badly between 60-70 spoke to Chris who assured me their precision made accessories wouldn’t give me the same issues…… product arrived swiftly……fitted them….tested for vibration at high speed, no problems at all….. i can now enjoy my car again. I highly recommend purchasing from performance alloys, thankyou Chris and thank your team👍🏼

January 25, 2022
Unprompted review
Rated 5 out of 5 stars

Running a business myself we pride…

Running a business myself we pride ourselves on great service
what I can say is I dealt with performance alloys we ordered a replacement wheel centre Not a big sale but the sale
I dealt with a lady called Helen who was unbelievably helpful she went over and above to help me out she emailed me called me over a sale of £45 absolutely outstanding service I’m so blown away by this company I would definitely use them again
I cannot recommend them enough well done Helen keep up the good work

January 19, 2022
Unprompted review

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