Performance Alloys ® Reviews 1,381

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great wheels, took a little longer to arrive than I expected, had to contact customer services to find out where my order was. Order the TPMS valves when you order your wheels, the tyre place were we... See more

Rated 1 out of 5 stars

Ordered mid October. No delivery. No reply on phone or email. Website down. Possibly gone out of business.

Rated 5 out of 5 stars

I had a set of spacers on my L200 but the steering vibrated badly between 60-70 spoke to Chris who assured me their precision made accessories wouldn’t give me the same issues…… product arrived swiftl... See more

Rated 5 out of 5 stars

Live webchat guys were super helpful when it came to me choosing the correct wheels that would fit my vehicle. All communication was good throughout the process. Wheels I wanted were on back order but... See more

Company details

  1. Car Accessories Store
  2. Auto Parts Store
  3. Tire Shop

Information provided by various external sources

Wheels | Tyres | Suspension | Upgrades - Ask The Alloy Wheel Experts™.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Spot on no complaints at all

Wheels were out of stock at the time of order but we'll informed of this and they arrived exactly when stated.spot on company would use again.the black alloys have made my vivaro camper look totally different.al in all very very good to deal with and a lot cheaper than anywhere else I found.well done performance allloys

June 8, 2022
Unprompted review
Performance Alloys ® logo

Reply from Performance Alloys ®

Hi Alan,

Thanks for taking the time to leave a positive review, we really appreciate it. Glad you are happy with the end result, and would love if you could send us in some pics of your camper with its new shoes on!

Many Thanks,
Performance Alloys

Rated 5 out of 5 stars

Very helpful and great experience

Very helpful and great experience. Order some parts for my car and was notified quickly that they didn't have in that material but offered the same in a different material. Was dispatched the same day and got a refund of the difference the next day, really great experience overall and will buy from there again.

June 7, 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful team.

Very helpful team.. I was presented with a number of options for my vehicle... i choose the product i liked...great service, product was delivered a few days later. Brilliant.

June 1, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing choice of wheels! Fast shipping!

Great company, I fell lucky as they were the only place I could find these wheels in stock and they were cheaper than the competitors! Fast shipping and great communication!

Will definitely recommend to friends and family!

May 26, 2022
Unprompted review
Rated 3 out of 5 stars

Communication could be better

Thought the communication was quite poor as had to chase them up on where my order was and to be told they had to double check if the wheels actually fitted my car even though on the website it says they fitted was disappointing. Once I spoke with them and they explained what was happening service was good but I wonder if I didn’t chase up how long I would of been waiting.

May 20, 2022
Unprompted review
Performance Alloys ® logo

Reply from Performance Alloys ®

Hi Richard,
Thanks for taking the time to leave a review. In some cases, the website will say wheels will fit a vehicle ok but when we receive the order, we always like to double check that they will definitely work ok. In this instance, as your car has the bigger brakes, and you ordered a deep dish wheel, so we wanted to check that these would clear ok. We had to fill out a brake clearance form and send this to Japan Racing. They then had to request technical drawings from VW, as they had never supplied this wheel for your car, so that took a little time too. Once everything had been checked and approved, we then proceeded to get the wheels moving. We bring them direct from Japan Racing in Poland, so takes roughly a week to reach us first, as we can't send direct to you as you would get hit with import duties, and then we send out with courier on a 48hr window. Please accept our apologies that the whole process took 2 weeks, but we would rather double check fitment than just send the wheels out to you and them not fit.

Kind regards,
Chris

Rated 1 out of 5 stars

Will never buy anything from them ever

Will never buy anything from them ever.
When i ordered my rims they did not say its out of stock....had to wait 3 weeks for them to get the rims from Germany.
After that i waited for another 3 days to receive just 3 rims instead of 4.
And again had to wait another few days for the last one to arive.
Total waiting time was more then a month.

May 18, 2022
Unprompted review
Performance Alloys ® logo

Reply from Performance Alloys ®

Hi Robert,

Apologies for this. I emailed you on the 13th April to advise your wheels were being added to our next pallet leaving from Germany. One week later you emailed to chase the order, and we replied to advise 'your alloys have been collected from the factory in Germany, because they have to come via Northern Ireland 1st , it takes a few days longer but we should be able to deliver in 10 working days or less.' (Due to Brexit)

In regards to the courier splitting up the delivery, I am sorry this happened also, and have raised this with them.

I hope you like the alloys, and that they were worth the wait.

Thanks, Team PA

Rated 5 out of 5 stars

Had an absolutely amazing experience

Had an absolutely amazing experience! They helped me size up the wheels correctly. Ordered them from the supplier, quality assessed them and got the delivered in a very short time frame.
I'm completely over the moon with my new rims!
They gave great customer support during the purchase, where I was contacted after ordering to verify sizes. Had a lovely chat on the phone to organise all the details!

May 16, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Ordered wheel spacers from them, but before that bought some from ebay (Barbarian Racing) and the car was shaking really bad, with the ones ordered from Performance Alloys there is absolutely no shaking, I need to mention the wheel spacers are H&R.

May 11, 2022
Unprompted review
Rated 5 out of 5 stars

Best in global market

Outstanding customer service, excellent communication with maximum respect to the customer. Top tier products with fast delivery. Can't say anything bad about them, first class team. Hugely recommended!

April 29, 2022
Unprompted review
Rated 5 out of 5 stars

Wheels

I ordered some new alloys for my car, delivery was very quick (less than a week) however one centre cap was missing, which was sorted out by Jason and I received shortly after. Many thanks.

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

Superb from enquiring about alloys to…

Superb from enquiring about alloys to delivering them. absolely top work, was kept up to date right along the journey. the even threw in spigot rings and new wheel nuts in with the sale. cant praise Andy and the team enough.

March 28, 2022
Unprompted review

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